Leveraging Trends to Drive Business Success through Customer Experience

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded23 Jan 2020

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Handlerec:15197261

Show notes

Let’s look at some data reported by Adobe and Econsultancy in a report titled Experience Index 2020 Digital Trends. That study reflects the input of more than 13,000 marketers, IT professionals, and creatives from across the globe. Let’s take a look at a couple of these findings and what they can mean for your business.

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