Patiently Seeking Input to Guide Service Experience Design

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Source

Recorded23 Aug 2018

Publisherfeed.podbean.com ↗

Handlerec:15197326

Show notes

Dr. Michelli discusses the discipline of service design and how to identify a high priority segment.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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