Return on Experience - The Pot of Gold at the End of the CX

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Recorded13 Jan 2022

Publisherfeed.podbean.com ↗

Handlerec:15197163

Show notes

This week Joseph explores a concept he refers to as ROE or Return On Experience. He also offers a few research findings to help you see the “pot of gold” at the end of the tireless journey to Customer Experience (CX) excellence.

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