The Human Experience - Lessons from bedside in the ICU

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded11 Jan 2013

Publisherfeed.podbean.com ↗

Handlerec:15197518

Show notes

Dr. Michelli shares insights in the power of elevating human experiences in the context of challenging service delivery settings.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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