Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

podcast

New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-...

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641–651 of 651
Define and Refine contributed by Lukas · Jul 25, 2009
It‘s WOW Time! contributed by Lukas · Jul 17, 2009
2020 Vision contributed by Lukas · Jul 8, 2009
USP and You contributed by Lukas · Jul 1, 2009
Better Numbers Better Connections contributed by Lukas · Jun 22, 2009
While Standing in Your Business contributed by Lukas · Jun 11, 2009
Get Off the Phone contributed by Lukas · Jun 5, 2009
Unto Thine Own Self Be True contributed by Lukas · May 29, 2009
Doing the Best in the Worst contributed by Lukas · May 21, 2009
Computer Jennerated Service contributed by Lukas · May 14, 2009
Interview with Dr. Michelli on BNET contributed by Lukas · Jul 22, 2008
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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop prese...

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