The Formula for Great Customer Service, With Sham Aziz

episode

CX Insider - Customer experience leaders sharing insights and ideas for customer service success not yet transcribed

▲ 0

Transcript

This episode hasn't been transcribed yet Upvotes decide what gets transcribed next — 0 so far. Sign in to upvote

Related

recent transcribed audio

MIDWEEK RUB | Should Lachie Neale Get Off? Full Grand Final Preview + Brownlow Wrap 38 min · 23 Sep 2026 · Triple M Rocks Footy AFL

NPR News: 09-22-2026 9PM EDT 4 min · 23 Sep 2026 · NPR News Now

9PM ET 09/22/2026 Newscast 3 min · 23 Sep 2026 · Fox News Hourly Update

Stories from our Elders: My passionate friendship with a rebel poet 51 min · 23 Sep 2026 · Conversations

The forgotten nutrient every midlife woman needs – with Dr Craig Rose 41 min · 23 Sep 2026 · Age Better with Liz Earle

Bringing Kashmir’s lakes back to life 25 min · 23 Sep 2026 · The Documentary Podcast

Report any issue

Source

Recorded16 Aug 2022

Publisherfeed.podbean.com ↗

Handlerec:15647721

Show notes

Sham Aziz, Head of Customer Service at Selfridges, joined Adam and Valentina to talk about his formula for great customer service. We dive into the latest tech trends, customer personas and brand equity. Sham provides his honest opinion on artificial intelligence and channel shifting. Connect with Sham - https://www.linkedin.com/in/shamasaziz/

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Sign in