PodChats for FutureCIO: what predictive modelling means to insurers

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Recorded16 Mar 2021

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Show notes

In recent years insurance has stepped up to the digital future driven in part by digital-led disruptions by insurtech startups, as well as the success of digital-native financial services.But beyond creating fancy user interfaces or more automated ways of customer onboarding or claims processing is the need to better understand what a customer wants and needs.Enter predictive modelling or the ability to understand what will likely be the product a customer will want to buy and when.Kenneth Koh, Global Principal and Director of Insurance, Financial Services, SAS, provides a candid discussion on what predictive modelling is all about and what it means to the insurance industry.

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