CX-Talks - Insights, Technologie und Management für bessere Customer Experience
#03 Emotionen für das Customer Journey Design nutzen. Ein CX Short mit Peter Pirner (i-CEM)
28 Apr 2020
Description
Welche Rolle spielen Emotionen in der Customer Journey? Wie kann man das für das eigene Journey Design nutzen? Was sind "Peak Points"? Und warum sollte mich das alles überhaupt interessieren?
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
10:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana