Why AI Starts With Better Data, with Parijat Banerjee.
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Why does Parijat say data is the truth even when opinions differ?
What influenced me most was the realization that data tells the truth even when opinions don't. And now we have finally the tools to listen. And that's what AI is providing to us. I didn't get into data because it was fashionable. I got into data because it was fundamental.
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Welcome to another episode of the Digital Banking Podcast. My guest today is Parijat Banerjee, the Financial Services Global Business Head for Latent View Analytics. There seems to be a common trend in guests I have on the podcast who work around big, fast-moving tech that while they work in and love tech, they crave human connection more than anything. And when I asked Parijat what was important to him, he immediately responded with giving other humans the gift of his full and undivided attention. He said, we live in a world that's so hyper-focused on multitasking that oftentimes we lose sight of the listening part of connecting with people. But seriously, how many times do we do that? Too often.
whether it's in work or in our personal lives. And many times in our professional lives, that leads to trying to offer a solution before we've really heard the problem explained fully. Now, listening leads to solutioning, and that's the special sauce. As a diehard soccer fan and player, Parajat said, in soccer, you're taught to be highly in tune with where the ball is and attentive when it comes to you. Being hyper-present and focused. And that the team must play together as a cohesive unit. As a society, we've also moved away from doing things together. We may be together, but we aren't together. You know what I mean? So how does this translate to the topics at hand today? Well, spoiler alert, this is yet another episode on AI and other things. But from the perspective of how can AI and modern tech actually help us be more present, more in tune, and more together? So with that, Parajat, welcome to the show, sir.
Thank you, Josh. Really loving to be here with you today. You know, it's funny. I'm just going to call it out super bluntly. We've been doing this podcast long enough now. It's pretty cool. It's a weird, humbling honor. But now I get an influx of people and PR firms and marketing teams that reach out and want to pitch guests to us. I don't know what the percentage of guests I actually take from people reaching out cold is. But I remember when your PR firm reached out to me and sent it over and I was like, I don't know, another guest on AI and not necessarily working directly in a credit union or a community bank. Like, is this really here? I don't really remember what it was, but something in the email stuck out to me and I was like, it might be worth a 15 minute chat with Parajat. We'll see where this goes. And I'll probably just be really nice and be like, hey, I don't think this is a great fit.
And about five minutes in, I was like, oh my gosh, this is awesome. I can't wait to talk to you. I would love to have you as a guest. And I think it was just because we've had so many conversations about AI lately, but I thought you had a really interesting perspective of what got us to this point. And you just said a couple of things that I think are going to be really, really valuable insights for our listeners. So I'm really, really thankful for this kind of happenstance meeting and the opportunity to have you on as a guest.
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