Annukka Svanda is a design researcher that has been working on service design in collaboration with the city of Espoo, in Finland. She tells us about a service they created to find jobs for highly educated immigrants and about a future project on education. Employment services need a lot of design and care in countries like Finland where the unemployment rate of people with a foreign background was 16.7% in 2024. Government Design Finland weejkly meetings. The idea is that public servants, researchers, and practitioners can access these discussions later.You can read more on the service KoskeArticles by Annukka and her colleagues in Aalto University:Whom do we include and when? participatory design with vulnerable groupsIntentional Action at the Margins : Unpacking Agency in Public Service Ecosystem DesignThis interview is part of the lists: Immigration, Education and design, Design Research, Finland and Design, Service design, Finnish design in Public sector and Government Design. The lists are the way I have to organise the materials in this podcast.

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