Chris Simmance, Founder of OMG Centre, opens up about the hard leadership lessons learned through emotional reactions to business setbacks and poor financial management in agency life.• Letting emotional responses to client departures negatively impact team management• Acknowledging how leadership mistakes create lasting negative impressions that can't be fixed with apologies• Taking business losses personally while attributing wins to others• Failing to properly understand financial numbers despite having management accounts• Experiencing cash flow crises when client departures coincided with new hires• Not properly provisioning for expenses like VAT bills• Learning significant lessons that led to starting additional agencies• Expanding into multiple businesses outside the digital industry through openness to learning Is your strategy still right for 2026? Book a free 15-min discovery call to get tailored insights to boost your brand’s growth. 👉 [Book your call with Chris now] 👈 Subscribe to our Newsletter✒️Don't miss a hilarious mistake or free event by 👉 subscribing to our newsletter here. 👈 Follow Chris Norton:X, TikTok, LinkedInFollow Will Ockenden:LinkedInFollow The Show: TikTok, YouTube

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“What did the council decide on item 42?” — answered with the speaker and the moment.