Healthcare Rap
Episodes
HIMSS ’25: Joey Seliski & Franco Cardillo (#401)
14 Mar 2025
Contributed by Lukas
(BONUS EPISODE) Live from HIMSS: Joey Seliski, Director of Technology Strategy and Digital Health at Allegheny Health Network, and Franco Cardillo, Ex...
#400! Why We Can’t Stop Yet!
11 Mar 2025
Contributed by Lukas
Jared and Zain continue discussing their predictions from a few months ago and what they want to see more and less of in the years ahead. All that plu...
ViVE '25: Craig Samitt, Longitude Health (#399)
08 Mar 2025
Contributed by Lukas
(BONUS EPISODE) Craig Samitt, CEO of Longitude Health PHM, discusses the organization’s vision for its collaboration between four leading health...
Asking the Right Questions About Sleep (#398)
04 Mar 2025
Contributed by Lukas
Kirk Huntsman, CEO of Vivos Therapeutics, gives hope for sleep apnea, a condition that an estimated 39 million US adults suffer through, and how takin...
The SCOOP on WHOOP (#397)
25 Feb 2025
Contributed by Lukas
Torey Lee, Director of Data Science & Research at WHOOP, talks about the intersection between wearables and functional health, WHOOP’s new s...
Keys to Managing Chronic Conditions & Personal Health Data (#396)
18 Feb 2025
Contributed by Lukas
Oren Nissim, CEO and Co-Founder of Brook Health, discusses the current state of home health, understanding how a consumer thinks about their chronic c...
GREATEST HITS: Consumer Healthcare with Josh Pappas (#395)
16 Feb 2025
Contributed by Lukas
The next in our greatest hits playlist is an episode of Inside the Digital Health & Sales Locker Room from 2023. Host Josh Pappas invited Jared an...
Why Demand for Virtual Specialty Care Is Growing (#394)
11 Feb 2025
Contributed by Lukas
Frank McGillin, CEO of The Clinic by Cleveland Clinic, discusses virtual specialty care trends that their team is seeing, the cost savings of vir...
GREATEST HITS: Pharma’s Piece of the Consumer Puzzle (#393)
09 Feb 2025
Contributed by Lukas
Amy West, Head of US Digital Health & Innovation Strategy at Novo Nordisk, joined the show in April 2023 during the early days of the semaglutide ...
INSIGHTFUL! How Bayer Connects Consumers With Its Brands (#392)
04 Feb 2025
Contributed by Lukas
Dave Tomasi, President of Bayer Consumer Health for North America, talks about how everyday medications fit into consumers’ health and wellness ...
GREATEST HITS: Lee Aase & the Next Primary Care Revolution (#391)
31 Jan 2025
Contributed by Lukas
Direct primary care and digital-based functional medicine have a lot in common. In the latest episode in our greatest hits collection, we revisit our ...
So You Think You Know Functional Medicine? (#390)
28 Jan 2025
Contributed by Lukas
Dr. Erica Armstrong, CEO and Founder of Root Functional Medicine, talks about the evolution of functional health, the challenges of making lifestyle c...
GREATEST HITS: Say Goodbye to Friction (#389)
24 Jan 2025
Contributed by Lukas
Today’s AI stands on the foundation that was built years before. In the latest episode in our greatest hits collection, we revisit our conversat...
Transcarent’s New Findings About the Cancer Experience (#388)
21 Jan 2025
Contributed by Lukas
Snezana Mahon, Chief Operating Officer at Transcarent, sheds light on the company’s recently released consumer insights about the cancer experie...
GREATEST HITS: Is Design Thinking The Secret Sauce? (#387)
17 Jan 2025
Contributed by Lukas
Before Amy Heymans became a regular in our Predictions Series, she joined us in November 2021 to share how design thinking catalyzes consumer-first he...
How Komodo Health’s Real-Time Data Helps Consumers (#386)
14 Jan 2025
Contributed by Lukas
Web Sun, President and Co-Founder of Komodo Health, talks about outsourcing complexity, turning lagging indicators into leading indicators, and democr...
GREATEST HITS: Marketing's Role in Digital Transformation (#385)
10 Jan 2025
Contributed by Lukas
Ed Marx joined Jared in April 2021 to share how marketing and culture can either be catalysts for digital change or prevent progress from happening, a...
How Instacart Health Is Leading Tech-Enabled Nutrition (#384)
07 Jan 2025
Contributed by Lukas
Sarah Mastrorocco, General Manager of Instacart Health, discusses the past, present, and future of the popular service and how tech enablement platfor...
GREATEST HITS: Jared & Zain’s 2024 Predictions (#383)
02 Jan 2025
Contributed by Lukas
Replay Jared and Zain’s predictions from a year ago as they offered their takes on what could be coming next for consumer transformation from in...
New Year, Same Mission (#382)
31 Dec 2024
Contributed by Lukas
Jared begins 2025 with the State of the State in consumer-centered care. It’s a new year, but the mission remains the same: make significant pro...
2025 PREDICTIONS SERIES: Jared, Zain & James (#381)
24 Dec 2024
Contributed by Lukas
Our 2025 Predictions Series wraps up as James Gardner joins Jared and Zain. What do we see happening with consumer-centered care? (1)  ...
GREATEST HITS: Jane Sarasohn-Kahn & Amy Heymans’ 2024 Predictions (#380)
20 Dec 2024
Contributed by Lukas
See how Jane Sarasohn-Kahn and Amy Heymans predicted that health systems, health plans, and new entrants would address the calls to become more consum...
2025 PREDICTIONS SERIES: Jane Sarasohn-Kahn & Amy Heymans (#379)
17 Dec 2024
Contributed by Lukas
The 2025 Predictions Series rolls on by welcoming back Jane Sarasohn-Kahn and Amy Heymans to share their predictions and why they think the environmen...
GREATEST HITS: Predicting Pretty Much Everything (#378)
13 Dec 2024
Contributed by Lukas
(Originally aired in March 2022) Paul Schrimpf, Jeff Gourdji, and Priya Aneja shared some provocative predictions about rising consumer and pati...
2025 PREDICTIONS SERIES: Paul Schrimpf & Jeff Gourdji (#377)
10 Dec 2024
Contributed by Lukas
Our 2025 Predictions Series kicks off with Paul Schrimpf and Jeff Gourdji diving into what they expect (and hope) to see in 2025 from traditional prov...
GREATEST HITS: Our Advice to Consumer Health Brands (#376)
05 Dec 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #195 and...
Dr. Gordon Chen & the Story Behind ThriveWell (#375)
03 Dec 2024
Contributed by Lukas
Dr. Gordon Chen returns to share the story behind his new venture ThriveWell, the five drivers of health and wellness, and dozens of insights for inc...
GREATEST HITS: Dr. Gordon Chen On Value-Based Care’s Future (#374)
29 Nov 2024
Contributed by Lukas
Dr. Gordon Chen’s time at ChenMed informed his perspective on the state of value-based care, the changes that are needed to create more transformat...
Zocdoc Founder Oliver Kharraz, MD (#373)
26 Nov 2024
Contributed by Lukas
Dr. Oliver Kharraz, CEO and Founder of Zocdoc, shares insight after insight on what actually drives healthcare behaviors and influences consumers’ c...
GREATEST HITS: Beyond the Customer Journey (#372)
21 Nov 2024
Contributed by Lukas
Christophe Jacquet shares some provocative thinking about how the health, wellness, and consumer sectors are increasingly overlapping, including a hea...
Our First-Ever Health System Celebration Series (#371)
19 Nov 2024
Contributed by Lukas
4 episodes in 1! Join our first-ever Health System Celebration Series as we recognize the accomplishments of 4 leaders in digital engagement and consu...
GREATEST HITS: Solving Digital Health’s Passionate Problems (#370)
15 Nov 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #160 and...
Comparing Notes From HLTH & Sanford Health Conference (#369)
12 Nov 2024
Contributed by Lukas
We compare notes on two recent events they attended: Jared at HLTH, and Zain at Sanford Health’s Future of Rural Health event. All that, plus the Fl...
GREATEST HITS: The Humanity Behind Healthcare Brands (#368)
09 Nov 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #154 and...
HLTH ’24: 23andMe (#367)
05 Nov 2024
Contributed by Lukas
In the second episode recorded live at HLTH in Las Vegas, Jared speaks with Dr. Noura Abul-Husn, VP of Genomic Health at 23andMe. Noura shares an impr...
GREATEST HITS: VillageMD’s Roadmap for Healthcare at Home (#366)
31 Oct 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #227 and...
HLTH '24: NOOM and ASU Health (#365)
29 Oct 2024
Contributed by Lukas
In the first episode of their special series recorded live at HLTH 2024 in Las Vegas, Jared speaks with NOOM CEO Geoff Cook, their Chief Commercial Of...
GREATEST HITS: A Blueprint For Product-Market Fit (#364)
24 Oct 2024
Contributed by Lukas
Jared and Zain share some provocative thinking about Product-Market Fit and describe a couple of tools to put in your new toolset that will help you b...
How Albertsons Is Making Grocery Retail a Health & Wellness Destination (#363)
22 Oct 2024
Contributed by Lukas
Irina Pelphrey, VP of Health and Managed Care for Albertsons, discusses how grocery retail can become a health and wellness destination. If you though...
GREATEST HITS: What If Hospitals Don’t Change Course? (#362)
17 Oct 2024
Contributed by Lukas
Jared and Zain share some provocative thinking about what might happen if hospitals don’t ultimately change course in the midst of their unsustainab...
A Dynamic Chat With Beryl Institute’s Jason Wolf (#361)
15 Oct 2024
Contributed by Lukas
Jared welcomes Jason Wolf, Founder of the Beryl Institute, a luminary in the patient experience field, and recent author of Transforming the Future of...
GREATEST HITS: Why Is Consumer-First Design So Hard? (#360)
11 Oct 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #183, an...
AVIA’s Latest Benchmark Report: How Do You Stack Up? (#359)
08 Oct 2024
Contributed by Lukas
It’s an AVIA party! Jared and Zain welcome Jen Melby and Sara Samson from AVIA to discuss their newest benchmarking report and some of the surprises...
GREATEST HITS: Transformative Care and Physician Leadership (#358)
04 Oct 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #232, an...
Dr. Sanjay Shetty, President of CenterWell at Humana (#357)
01 Oct 2024
Contributed by Lukas
Dr. Sanjay Shetty, President of CenterWell at Humana, covers a lot of ground, from the little things that make a big difference in patient engagement,...
GREATEST HITS: How Connected Fitness Fits In (#356)
26 Sep 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #174, an...
GREATEST HITS: Can Consumers, Medicine & Digital Health Coexist? (#354)
26 Sep 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #252, an...
Oura Ring Is So Much More Than a Sleep Lab (#355)
24 Sep 2024
Contributed by Lukas
It's a jam-packed conversation with the Oura team! Holly Shelton, Chief Product Officer, and Jason Oberfest, VP of Health Partnerships, dive into the ...
Benchmarking the Patient Financial Experience (#353)
17 Sep 2024
Contributed by Lukas
Ryan McPherson from Cedar helps us benchmark the patient financial experience. If you feel like your well-being has been negatively impacted by a medi...
GREATEST HITS: A Profile of Consumerism Leadership (#352)
12 Sep 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #249, an...
How LG’s Primefocus Health Is Addressing Digital Home Care (#351)
10 Sep 2024
Contributed by Lukas
Darren Sabo, CEO of Primefocus Health, gives an inside look at the company’s launch in partnership with LG. He covers a lot of ground about health a...
GREATEST HITS: The Rise of Retail-Inspired Marketing Leadership (#350)
05 Sep 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #237, an...
How the VA Health & Benefits App Reached 2 Million Downloads (#349)
03 Sep 2024
Contributed by Lukas
Ryan Thurlwell, the VA Health and Benefits Mobile App Design Lead, recognizes a milestone: the app has been downloaded more than 2 million times, rank...
GREATEST HITS: How Health Systems Are Leveling Up (#348)
30 Aug 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It originally aired in ...
Craig Kartchner on the Promise & Reality of Consumer Experience (#347)
27 Aug 2024
Contributed by Lukas
Craig Kartchner, Chief Marketing and Customer Engagement Officer at HonorHealth, returns to share how more marketers are taking on consumer experience...
GREATEST HITS: DPC: The Patient Experience Revolution (#346)
22 Aug 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It originally aired in ...
Why Direct Primary Care is the Future (#345)
20 Aug 2024
Contributed by Lukas
Dr. Paul Thomas returns to highlight the momentum behind the Direct Primary Care movement and the revolutionary opportunities to break out of the insu...
GREATEST HITS: Deborah DiSanzo, President, Best Buy Health (#344)
15 Aug 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It originally aired in ...
Best Buy Health’s Latest Successes (#343)
13 Aug 2024
Contributed by Lukas
Dr. Ben Zaniello, chief medical officer at Best Buy Health, gives an update about health at home from the consumer’s point of view and dives into so...
GREATEST HITS: VillageMD’s CEO Dives Deep on the Summit Health Deal (#342)
08 Aug 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It originally aired in ...
Privia Health’s Momentum Enabling Value-Based Care (#341)
06 Aug 2024
Contributed by Lukas
Privia Health is on an upward trajectory, and Dr. Bartley Bryt and Mark Foulke discuss some of the reasons why — including how they are engaging mod...
GREATEST HITS: The Inside Track On Walmart Health (#340)
01 Aug 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It originally aired in ...
Want to Engage Health Consumers? Get UX Right! (#339)
30 Jul 2024
Contributed by Lukas
Ryan Kilgallon, Director of Digital at Overit, shares how putting CX first means putting UX first. There’s still a lot of work that goes into making...
GREATEST HITS: Can We Move Past Sick Care? (#338)
25 Jul 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It originally aired in ...
The VC View of the Health Tech Landscape (#337)
23 Jul 2024
Contributed by Lukas
YY from SignalFire dives deep on what the health tech landscape looks like from the venture capital world, including the current and future road map f...
GREATEST HITS: Can Healthcare Be Good for Patients AND Business? (#336)
18 Jul 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It originally aired in ...
Sesame + Costco’s Medical Weight Loss Partnership (#335)
16 Jul 2024
Contributed by Lukas
Come for weight loss, stay for care. Michael Botta, President and Co-Founder of Sesame, discusses Sesame’s partnership with Costco, some details ab...
GREATEST HITS: Who Owns the Digital Health Experience? (#334)
11 Jul 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It originally aired in ...
How Virtual Care Is Changing Consumer Engagement Behavior (#333)
09 Jul 2024
Contributed by Lukas
Michelle Davey, founder and CEO of Wheel, shares how Wheel is trying to change engagement behaviors, and how they take a partnership approach to reinv...
GREATEST HITS: Is Consumer-Centered Healthcare Possible? (#332)
05 Jul 2024
Contributed by Lukas
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It originally aired in ...
GoodRx Co-Founder Doug Hirsch On Downstream Costs (#331)
02 Jul 2024
Contributed by Lukas
Season 11 kicks off with GoodRx Co-Founder Doug Hirsch. Doug is candid about the intentional and unintentional effects of rising drug costs, the downs...
BONUS: Physician-Led Growth Strategies (#330)
27 Jun 2024
Contributed by Lukas
This bonus episode highlights trends in the physician relations space and the digital tools that are being used to modernize providers’ business gro...
How Healthcare Can Win In The Platform Era (#329)
25 Jun 2024
Contributed by Lukas
We wrap up Season 10 with Ted Moser, Senior Partner at Prophet and author of Winning With Platforms. Ted gives a clinic about the quickly-evolving Pla...
FUTURE OF MARKETING SERIES: Dave Hook, John Muir Health (#328)
18 Jun 2024
Contributed by Lukas
For the fourth episode in their mini-series about the future of healthcare marketing, Jared and guest co-host Paul Schrimpf welcome Dave Hook, Executi...
Consumer Engagement's Move To Platforms (#327)
11 Jun 2024
Contributed by Lukas
In his work at KLAS, Adam Cherrington speaks with a lot of digital health companies as well as the provider organizations that they serve and partner ...
Getting Eds and Meds Together (#326)
04 Jun 2024
Contributed by Lukas
Geoffrey Roche is challenging healthcare organizations to think differently about workforce development. He connects the dots between medical training...
Marketing and Consumer Experience Are Converging! (#325)
28 May 2024
Contributed by Lukas
Jenny Bristow, CEO and Founder of Hedy & Hopp, speaks with a lot of healthcare organizations about the intersection of marketing, digital, and con...
Form Health CEO on Eli Lilly Partnership & Metabolic Health (#324)
21 May 2024
Contributed by Lukas
Evan Richardson, CEO and Founder of Form Health, dives into the current state of metabolic health in America, GLP-1’s, Form Health’s newly announc...
How Thought Leadership Accelerates Health Tech Adoption (#323)
14 May 2024
Contributed by Lukas
Matt DiVenere from Optimum Health IT talks about the role of thought leadership and content in expediting behavior change in an industry that’s know...
Where Oscar Fits Into the Quest For Individualized Health (#322)
07 May 2024
Contributed by Lukas
Will Johnson, Vice President and General Manager of +Oscar, sees an urgency to prioritize personalization. Will and Jared dive into how healthcare org...
Drones In Healthcare: The Sky's the Limit (#321)
30 Apr 2024
Contributed by Lukas
Keenan Wyrobek, Co-Founder and CTO of Zipline, joins the Rap to talk about how drone delivery is changing the way that patients with chronic diseases ...
How Blue Shield of California Ripped Up the PBM Playbook (#320)
23 Apr 2024
Contributed by Lukas
Jared welcomes Paul Markovich, President & CEO of Blue Shield of California. It's been close to six months since BS of CA made a big splash by ann...
How Cityblock Health Creates Dignified Experiences (#319)
16 Apr 2024
Contributed by Lukas
Dr. Kameron Matthews, Chief Health Officer for Cityblock Health, dives into the relationship between feeling seen and having a better healthcare exper...
HIMSS ’24: Creating Tomorrow’s Health (#318)
11 Apr 2024
Contributed by Lukas
In the third and final episode recorded at HIMSS ’24, Jared and Zain is jam-packed with a team of HIMSS speakers, a HIMSS subject matter expert, and...
Dr. G on Misinformation, Mark Cuban & the Future of Consumer Tech (#317)
09 Apr 2024
Contributed by Lukas
Dr. Geeta Nayyar, a globally recognized leader in healthcare IT and bestselling author, addresses technology’s role in improving consumer experience...
HIMSS '24: Technologies You Already Know (#316)
04 Apr 2024
Contributed by Lukas
In the second of three special episodes recorded at HIMSS '24, Jared and Zain speak with three senior tech leaders: Heidi West, Head of Healthcare at ...
Paymon Farazi, President of Signify Health EXCLUSIVE (#315)
02 Apr 2024
Contributed by Lukas
Paymon Farazi, President of Signify Health, joins the Rap for an exclusive chat about where health at home does — and doesn't — fit along consumer...
HIMSS '24: Health System Innovation Leaders (#314)
28 Mar 2024
Contributed by Lukas
In the first of three special episodes recorded at HIMSS '24, Jared and Zain speak with three prominent health system innovation leaders: Andy Chu, Ch...
How VillageMD Connects Consumer Insights With Marketing (#313)
26 Mar 2024
Contributed by Lukas
Ellen Donahue-Dalton, Chief Marketing Officer at VillageMD, speaks with Jared and guest co-host James Gardner about the connection between understand...
FUTURE OF MARKETING SERIES: Jamie Gier, DexCare (#312)
19 Mar 2024
Contributed by Lukas
Jamie Gier, Chief Marketing Officer at DexCare, joins Jared and guest co-host Paul Schrimpf for the third in their special mini-series about the futur...
FUTURE OF MARKETING SERIES: Shaily Gupta, Mabel (#311)
12 Mar 2024
Contributed by Lukas
Shaily Gupta, Co-Founder and Chief Marketing Officer at Mabel, joins Jared and guest co-host Paul Schrimpf for the second in their special mini-series...
FUTURE OF MARKETING SERIES: Kyle Smith, Noom (#310)
05 Mar 2024
Contributed by Lukas
Kyle Smith, Head of Marketing for Healthcare at Noom, joins Jared and guest co-host Paul Schrimpf for the first in a special mini-series about the fut...
Verizon’s Vision for A Consumer-Centered Future
27 Feb 2024
Contributed by Lukas
Robin Goldsmith shares Verizon’s vision for a consumer-centered future. As Verizon’s Global Lead for Health Innovation & Strategy, Robin bring...
Let's Use That Personal Health Data!
20 Feb 2024
Contributed by Lukas
Drew Schiller, CEO of Validic, recaps his recent panel discuss at CES about navigating the data revolution. Personal health data is playing a revitali...
Consumer Innovation Trends With Ben Tingey
13 Feb 2024
Contributed by Lukas
Ben Tingey returns to talk all things consumer innovation from his point of view as Innovation Manager with Advocate Health’s Innovation & Comme...
Setting Up a Digital Health Transformation Team
06 Feb 2024
Contributed by Lukas
Crystal Broj and Franco Cardilllo from the Medical University of South Carolina spotlight digital health transformation teams and how to set them up f...
Discover What Consumer Innovation Looks Like
30 Jan 2024
Contributed by Lukas
Joel Philippsen, Director of Marketing and WellConnect at Columbus Regional Health, spotlights consumer-centered innovation from the health system poi...
EXCLUSIVE: Omada Health's Wei-Li Shao on Amazon Partnership
23 Jan 2024
Contributed by Lukas
Wei-Li Shao, President of Omada Health, joins us to discuss Omada's big splash: being named Amazon’s first partner for their new Health Condition pr...
The Modern CXO’s View on Consumer Innovation
16 Jan 2024
Contributed by Lukas
Christine Albert, Chief Experience Officer at LCMC Health, shares how consumer-centered leadership brings brands to life, why marketers are in the swe...
IU Health’s CEO on Prioritizing Consumer Experience
09 Jan 2024
Contributed by Lukas
Season 10 kicks off with Dennis Murphy, President and CEO of Indiana University Health. Dennis shares what senior hospital leaders can do to keep maki...