Why Quality Might Win Over Hype in Tech

In the inaugural episode of Culture & Code, hosts Rei Inamoto and Tara Tan dive deep into a fascinating contrast in the tech world: the billion-dollar data labeling company you've never heard of versus the AI giants dominating headlines. Through the lens of Surge AI's remarkable bootstrap success story, they explore whether obsessive craftsmanship can triumph over venture-backed hype machines in Silicon Valley and beyond.Key TakeawaysThe Billion-Dollar Bootstrap Nobody KnowsSurge AI: $1B+ annual revenue, zero venture funding, completely bootstrappedOutperforming Scale AI despite Scale's massive funding roundsSecret sauce: treating data labeling as craft, not commodityQuality vs. Hype in the AI RaceOpenAI's GPT-5 launch: productization over breakthroughThe power of narrative in tech (why your dad knows ChatGPT but not Claude)"Hype as infrastructure" - why some companies need buzz to compete with infinite capitalCraftsmanship in CodeProgramming as poetry, not just problem-solvingThe Japanese coffee shop principle: first principles thinking in everythingWhy a clean kitchen makes better sushi (and better software)Resources MentionedThe Information (tech publication that broke the Surge AI story)Surge AIJiro Dreams of Sushi (Netflix documentary)Jacques Marie Mage (luxury sunglass brand exemplifying quality over hype)About the HostsRei Inamoto: Creative entrepreneur and founding partner of I&CO, a global innovation firm with offices in New York, Tokyo, and Singapore. Follow Rei here: Rei's LinkedInNewsletter "The Intersection"Tara Tan: Managing partner of Strange Ventures, an early-stage firm investing in the future of computing. Follow Tara here:Tara's LinkedInNewsletter: The Strange ReviewConnect & SubscribeThis is the official first episode of Culture & Code, a podcast about patterns in tech, business, and culture. New episodes weekly.

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