Getting to the Bottom of Skill Shortages, Burnout & Engagement: Kristy McCann Flynn, SkillCycle CEO

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Recorded03 May 2024

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In this episode of HR Heretics, Kelli and Nolan are joined by Kristy McCann Flynn, a seasoned HR professional with 25 years of experience, who shares her journey from working in traditional HR roles to founding SkillCycle, a company aimed at revolutionizing talent development and performance management.The lively debate covers the evolving role of HR, why HR software purchasing power might be changing, why HR practitioners are doing it wrong if the 50% of their time is spent hearing staff concerns, and as ever, the fundamental importance of aligning HR initiatives with business outcomes.HR Heretics is part of the Turpentine podcast network. Learn more: www.turpentine.coThis episode is brought to you by AttioAttio is the next generation of CRM. It’s powerful, flexible and easily configures to the unique way your startup runs, whatever your go-to-market motion. The next era deserves a better CRM. Join Replicate, ElevenLabs, Modal and more at https://bit.ly/AttioHRHereticsLINKS: https://www.skillcycle.com/KEEP UP WITH KRISTY, NOLAN + KELLI ON LINKEDIN Kristy: https://www.linkedin.com/in/kmflynn/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/TIMESTAMPS:(00:00) Intro(00:41) The Genesis of SkillCycle: A Response to Industry Frustrations(01:17) Navigating Corporate America's Challenges and Changes(03:29) Revolutionizing Talent Development(04:20) Transforming HR and Talent Management(04:54) Addressing the Skills Gap: A New Approach to HR Tech(05:33) The Business Case for Investing in Talent Development(09:04) SkillCycle's Strategy: Performance, Engagement, and Learning(09:26) Skill Development vs. Hiring(13:20) Sponsor: Attio(16:31) Enabling Your Entire Workforce(17:39) Investing in Employees Without Bias(20:04) Burnout in HR(24:18) The Future of HR and Shifting Focus to Business Leaders(27:37) Strategies for Professional Development and Growth(29:04) Navigating Budgets and Building Relationships with CFOs(31:02) The Importance of Business Acumen in HR(32:12) Redefining HR's Role Beyond Being a Complaint Department(37:29) On Engagement and Pulse Surveys(43:26) Transitioning from HR to CEO: Insights and Reflections(47:31) Optimism vs. Pessimism in Leadership(50:00) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

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