Episode 81: Building Capability Where the Work Happens: Helena Industries' TWI and Kata Journey

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Recorded20 Feb 2026

Publisherfast.wistia.com ↗

Handlerec:16024203

Show notes

In this episode of Industry Iowa, Steven C. Wilson sits down with Ann Buck, Continuous Improvement Manager at Helena Industries in Des Moines, to explore their evolving TWI journey and how they are intentionally blending Job Instruction, Job Relations, and robust work standards with Kata-based scientific thinking. Rather than treating improvement as a “flavor of the month,” Helena is building capability at the front line—using PDCA, real-time feedback, and a culture of learning to drive sustainable results without blame. Ann shares how their journey began with Kata to develop scientific thinkers, only to uncover gaps in training consistency and standards. That discovery led them deeper into TWI, where they learned the power of clear standards, effective trainer routines, and leadership behaviors that reinforce trust and accountability.

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