This special opening episode launches our Customer Council Berlin Series, conversations recorded live at our event during two weeks in 2026. Maria Silipo and Katharina Stopf look back on a decade of the SAP Cloud ERP Customer Council series with the Professional Services part. You will learn how a small group of early adopters evolved into a global exchange shaping standardization and innovation in a public cloud world, including later also Finance, Product-Centric and Quote-to-Cash topics, and why collaboration between customers, product management, and engineering is central to SAP Cloud ERP.You’ll also hear short customer testimonials, from first‑time participants to long‑time members, on expectations, shared process challenges, and key takeaways. Because AI was a theme throughout both weeks, we include a candid discussion with the company Rondo on how AI initiatives emerge, mature, and impact the people doing the work. Follow and subscribe on Spotify or Apple Podcasts to catch the full series as we dive into AI adoption, automation, change management, and value realization in SAP Cloud ERP.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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