Prácticas esenciales ITIL 4 – Resolver, prevenir y evolucionar servicios

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ITIL® 4 Sin Filtros - Simplificando la Gestión de Servicios not yet transcribed

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Recorded07 Apr 2025

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Exploramos las prácticas que contribuyen a un entorno tecnológico saludable manteniendo los servicios funcionando y gestionando las interrupciones productivamente. Estas prácticas son: Gestión de Incidentes, Gestión de Problemas, Gestión de Eventos, Habilitación del Cambio, Gestión de Liberaciones y Gestión de Despliegues.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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