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Keep The Change

NZ Liquidations At A 15-Year High: What’s Really Happening? w Brent Norling

20 May 2026

Transcription

Transcript generated automatically by AI and may contain errors.

Chapter 1: What is the main topic discussed in this episode?

0.031 - 11.083 Unknown

Generate is supporting my vision to improve the financial literacy of 100,000 Kiwis by sponsoring Keep the Change. Cheers Generate. Head to generatekiwisaver.co.nz forward slash change to find out more.

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14.587 - 31.765 Brent Norling

It's the highest liquidation numbers in 15 years. It's the highest since the GFC. I actually think it's going to be a real hard next couple of years. National tax debt, we've gone from 2.5 to 9.5 and I think the next update will start with a 10. How often do the employees get burnt in this process? Yeah, it's a big mix.

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31.785 - 53.173 Brent Norling

I had someone recently who left a stable employment, moved to a company, they headhunted her, and then six weeks later, that company went into liquidation. And she's sitting there going, what the hell? I have seen countless cases where KiwiSaver's being deducted and not paid. If you're going to continue to trade, you need a solid plan, and it can't be some pie in the sky.

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54.875 - 58.782 Unknown

Today, we're going to learn more about what happens when people really get into trouble in business.

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Chapter 2: What are the reasons behind the rise in liquidations in New Zealand?

58.862 - 77.374 Unknown

And the man sitting across from me is fielding 160 calls a month at the moment from businesses who are struggling with tax debt and debts in general. Brent, it is good to see you, but almost a little bit scary. Thanks for having me. Now, normally I'm helping business owners grow and go the other way.

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77.775 - 89.758 Unknown

Whereas for you, you can be at the end where you're trying to show them what options they have or get them out of the hole so they can get going again. And things are very busy at the moment.

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89.738 - 114.092 Brent Norling

yeah yeah so do you want to talk to us about what a liquidation is to start with just so we can educate the audience and then secondly what why are there so many at the moment yeah maybe i'll start with what liquidation isn't so because a lot of people get confused between bankruptcy and liquidation so liquidation isn't about your personal insolvency that's bankruptcy liquidation is about a corporate entity that

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Chapter 3: How does IRD debt impact businesses facing liquidation?

115.237 - 121.151 Brent Norling

Is insolvent and has had a formal liquidator appointed either by court or shareholders.

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121.712 - 133.92 Unknown

So when you say insolvent, so they're not going to be able to meet their debts. Yeah. Yeah. Okay. So how does that process start? And then again, how come there is so much of it at the moment?

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134.187 - 155.233 Brent Norling

Yeah, I mean, how does the process start? It's usually creditor-driven. I mean, I think in New Zealand, it's definitely a bit of a she'll be right. And, you know, if you lose money on a job, you do the next job, try and pay the previous job. So a lot of the time, the shareholders are appointing a liquidator only when they have to, when they've got no other options left. And so...

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155.213 - 175.399 Brent Norling

Usually that process is commenced by creditors. Right now, the IRD is the majority of creditor appointments. So they're making up about 70% of high court liquidations right now. And it's the highest liquidation numbers in 15 years. It's the highest since the GFC. Wow.

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175.379 - 188.1 Unknown

So the IRD go to the high court and say, hey, we need to action this process. This business is not paying their debts, GST, PAYE, so they owe money to the IRD.

Chapter 4: What happens to employees when their employer goes into liquidation?

188.28 - 199.699 Unknown

Yep. And they set about saying you either need to pay this or shut this business down at a high level? Yep, absolutely. Okay. And why is it important for employees to think about this as well? Because I think people could get

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199.679 - 209.943 Unknown

in the trap of thinking, hey, this really only just applies to business owners, but employees, I'd imagine, sit and are vulnerable based on the business being vulnerable, right?

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210.484 - 231.586 Brent Norling

Yeah, there's a few considerations for employees. I mean, I had someone recently who left a stable employment position Moved to a company. They headhunted her. And then six weeks later, that company went into liquidation. And she's sitting there going, what the hell? I moved from a job into this job. And she had a family and things to sort.

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231.626 - 257.054 Brent Norling

So I think from an employment perspective, I don't know how you actually tackle that because no business is going to open their books for an incoming employee. But the other consideration is around PAYE. So if your employer doesn't pay your PAYE, that can have impacts downstream for you. The IID actually has the ability to hold employees liable for that.

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257.695 - 274.938 Brent Norling

I don't see them doing it, and there's probably some really good reasons why they don't, because they weren't responsible for the non-payment. But, you know, also things like KiwiSaver. I mean, if they see it on their payslips as being deducted, I have seen countless cases where KiwiSaver is being deducted and not paid.

275.779 - 293.035 Brent Norling

You know, one, probably one of the worst that I saw, that's probably a few years ago now, but the business had received 250 demand letters from the IRD. They had not paid every single tax type you could imagine, including their staff's KiwiSaver deductions.

293.015 - 310.315 Brent Norling

um and they did that for seven years and um finally it went into liquidation um and we actually acted for some creditors to hold those directors personally liable but you know it's a long process and it's a lot of cost and it's usually outside of what employees will pursue

310.295 - 319.165 Unknown

I think I remember reading somewhere that if that is the case, that the employee still has their KiwiSaver paid into and the government, i.e. the taxpayer, then foots the bill.

319.285 - 319.686 Brent Norling

Oh, really?

Chapter 5: What is the difference between liquidation and bankruptcy?

391.113 - 397.947 Unknown

Then I get to a point where I want to restructure because I know that I'm running into trouble. So I seek support.

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397.927 - 422.668 Unknown

to start in a new entity and start trading through that entity let's say burn the current entity and then the rules state or potentially that the me the the director of that business could be held liable for that what you're saying is very um few on very few occasions the director of that company is then having to pay those outstanding amounts yep okay yeah

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422.648 - 444.91 Brent Norling

that would i reckon would infuriate like a lot of people listening right because they probably think well hang on like how can they do that and and get away with that yeah you know it would um and it's one of those things where like and i understand that as well it's um right now the id just does not have the resources and i suppose the

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444.89 - 471.927 Brent Norling

Putting it into perspective of, you know, in early 2020, tax debt was around $2.5 billion. They didn't have the resources back then to prosecute every director who didn't pay tax. It's now $9.5 billion, and that was from September last year, and it's been continuing to rise. So I'm expecting the next update, national tax debt will sit at about, you know, above $10 billion.

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473.307 - 488.82 Brent Norling

Yes, they received some extra resources in the last budget and they've hired some resources, but it's not enough to combat that problem. And so generally what I see is the people who get prosecuted for nonpayment are generally the people who have done it multiple times.

489.641 - 517.211 Brent Norling

They've done this, trade a company, incur tax debt, liquidate, start again, and just keep doing that, you know, four or five times. And there are people who do that. Do you think they do it deliberately? Nah. Um, most of the time, no. Um, most of the time it's not deliberate. Most of the time it's actually, um, probably just very poor business owners.

517.752 - 534.776 Brent Norling

A lot of it in certain industries like construction, they might be great on the tools, but just terrible at pricing. That's one that we see all the time. And so they make genuine business mistakes that result in this debt being accumulated. Yeah.

535.757 - 545.574 Unknown

You're getting 160 people roughly every month at the moment reaching out saying, hey, what are they saying? Are they saying I need help or are they saying what do I do?

545.634 - 551.644 Brent Norling

Yeah. I mean, it's hard to generalize, but I'll probably the bulk of them are, um,

Chapter 6: How do creditors initiate the liquidation process?

659.658 - 669.771 Brent Norling

Uh, sometimes, uh, yes. Um, sometimes no. Um, but I'd say majority of the time it will include interest and penalties. Yeah.

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669.791 - 683.81 Unknown

Yeah. And all of this information or a lot of it becomes publicly available once you enter liquidation, right? Because you have to file publicly accessible, uh, updates of what assets there are, what liabilities there are?

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684.051 - 705.708 Brent Norling

Yeah, the liquidator, they have to do a report when they're appointed and then every six months after that. So in there, they'll talk about the reasons for the failure. They'll talk about the things that they're investigating. So it could be, you know, direct duty breaches, that kind of stuff. Then they'll talk around the assets and the likely realizations.

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706.51 - 721.474 Brent Norling

And then probably the most useful part, because a lot of it's just templated, the most useful part is there's a table in there which details the realizations and distributions. So you get to see a breakdown of everything that's come in and everything that's gone out.

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721.454 - 741.05 Unknown

Yeah. And going back to the people that are getting in touch with Norling Law, those people, so have they probably known that they've got some outstanding tax, but it's, oh, this doesn't seem to be an issue. And then I'll wait until I get that letter. And that's what is then prompting them going, okay, this is actually quite serious.

741.311 - 767.947 Brent Norling

Yeah. Yeah. I think a big part of it is the IRD is notoriously slow in its collection process, and it will span years. And so I think people get a sense of false confidence around that, that it's been a couple of years, they're going to have a couple more. The reality is it's just a matter of time until the IRD get to. They do have a long list. But they are, they're in catch up mode.

768.127 - 774.442 Brent Norling

I mean, I said highest liquidations in 15 years and the IRD make up 70% of those core applications.

775.124 - 788.01 Unknown

And why is it that they are so slow or take so long? Is it again, just a resource thing, do you think? Yeah. Yeah. I think it's resource. Yeah. Okay, so they know that there's more people that they should be reaching out to, but they don't have the resource to do that.

788.25 - 805.155 Unknown

And then I'm the business owner, I haven't paid my GST, my PAYE, and I get a bit of false confidence that, okay, I'm small fry, they're not even going to come for me. But at the same time, my GST and my PAYE is compounding with interest and penalties, and that figure is just getting larger and larger. Yeah.

Chapter 7: What are the common pitfalls for business owners in managing debts?

1021.752 - 1036.125 Brent Norling

Um, but you know, you say that and then someone will go, oh, that I can do it again. Um, that's not what I'm suggesting. Um, because, um, just cause someone did it doesn't mean, um, everyone's going to get away with that.

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1036.105 - 1051.549 Unknown

Well, there'll be people listening to this that are in debt to the IRD or even worried about their employees being in debt to the IRD. For those who may be burying their head in the sand or know that they've got some IRD debt, what should they be thinking about to ensure that they don't get one of those letters?

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1051.529 - 1071.747 Brent Norling

Yeah, look, one of the pet peeves that I have is most people who book in with us book in far too late. So they book in a consultation with us when it's, you know, they've got the statutory demand sometimes, but most of them already have the liquidation proceedings. What's the difference of those two, just so for the audience? So I'll step back another step again.

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1071.847 - 1093.417 Brent Norling

So the IOD will run a fairly informal collection process, demand letters, calls. Hey, Luke, you owe us money. When are you going to pay? Get us under an arrangement. Yeah. And then once that runs its course and someone makes a decision, we need to enforce this, the first thing they'll do for a company is issue a statutory demand. That gives 15 working days to pay.

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1094.058 - 1120.135 Brent Norling

And if the taxpayer doesn't pay, then the IRD will always then issue liquidation proceedings. So it's the step prior to liquidation. Once liquidation proceedings are filed, and that's at the high court level, So the taxpayer has 10 working days to liquidate themselves if that's what they want to do, or that option is removed. And so the earlier people engage, the more options there are.

1120.456 - 1147.929 Brent Norling

So, you know, like for example, it's much easier to negotiate with the IID in the early stages because if we have to negotiate and we're dealing with statutory timelines and having to go to court and get adjournments, The risk goes up and cost goes up as well because now you've got a lawyer in court. And there's not very good communication between the case officers and the lawyers for the IRD.

1148.349 - 1169.742 Brent Norling

So often the lawyers who are standing up have a long list of files that they're working through and their kind of go-to is we need to liquidate. So if you've agreed to an adjournment, it might not actually be communicated to the lawyer. So there's just all these kind of little niggles that I mean, the earlier people engage the better, um, but also there's more options.

1170.062 - 1186.841 Brent Norling

So, um, yes, you can negotiate, but also, um, if it's a, you know, if it's a, if it's a $1 million debt and there is, you know, five grand of assets, um, you know, it might be worth actually just restructuring, liquidating the entity and starting again.

1186.861 - 1211.864 Brent Norling

I always add to that because people look at that and I get the outrage where people look at that kind of liquidate and restart as just we should stop it. In certain cases we should where it's repetitive type conduct. But there's also some real upsides to doing that because, um, if they were to just liquidate and walk away, a lot of these businesses have employees.

Chapter 8: What trends should business owners be aware of in the current economic climate?

1510.285 - 1513.131 Unknown

How often do the employees get burnt in this process?

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1513.111 - 1540.975 Brent Norling

Yeah, it's a big mix. Actually, I find a lot of cases employees are looked after. So, for example, if the director has restructured and moved to a new entity, staff will come across, but they'll always take their leave balances and everything across with it because ultimately no one's going to stay and they have a bad culture if they don't. So they generally get looked after. But

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1540.955 - 1545.963 Brent Norling

Um, it just depends on the liquidation and what's there. Um, and the rest is a bit of a mixed bag.

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1546.784 - 1562.929 Unknown

So just the employer typically tell the staff, Hey, this is what's happening. And we're going to have to, you're going to have to sign a new contract under a new entity, that sort of thing. Like surely that would raise some alarm bells for some employees and they go, I don't know if I want to be involved in this or is that not typically what you see?

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1562.909 - 1590.165 Brent Norling

I don't see that. I actually see pretty much everybody signs a contract and keeps going. I think in my experience dealing with the employer side of it, I always tell the employer to just remain radio silent until the day. because the longer that period where you're talking to staff about it, the more unsettled that they're going to be. And I think employees really value that security.

1591.507 - 1613.461 Brent Norling

So my preference is tell them on the day, tell them on the day because you can give them certainty, not just here's the decision, but here's this new entity and it's going to pick up your employment. And that certainly... I think is actually helpful for employees because if you drag that over a few weeks, there's a few weeks of just uncertainty and stress and sleepless nights.

1615.143 - 1617.726 Brent Norling

So that's usually what we advise.

1618.507 - 1642.536 Unknown

So going back to the knock-on effect, so people are then impacted by someone ahead of them not paying, then they can't potentially pay their creditors and it just flows as that. I'd imagine the exposure to that would be very large in an industry like construction because there's so much subcontracting that goes on. Yeah, it is.

1643.498 - 1660.741 Brent Norling

You know, it's one of the things we always see is there's a lag between the event that caused the insolvency and then the formal insolvency event. And it is really common in the construction space in particular. And it does become a little bit like falling dominoes.

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