10 growth tactics that never work | Elena Verna (Amplitude, Miro, Dropbox, SurveyMonkey)

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Lenny's Podcast: Product | Career | Growth 1h 35m 3 speakers 8 chapters transcribed 22 days ago
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What is the main focus of this episode and who is the guest?

Elena Verna 0:00
Growth is a fairly new field. You have a lot of renowned interest in growth hacks of like what is the like sure things to get growth. In the age of social media, everybody and anybody is tries to share their tips and tricks. Oftentimes uh things that are completely out of context or they are very specific to one example and actually do not apply as a pattern.
Lenny Rachitsky 0:21
We're gonna start with growth tactics that never work. If you see these items on your roadmap, you should probably not do them. What's number one?
Elena Verna 0:26
We live in tech, there's always lots of startups. Um startups are obviously looking to grow. There is a huge misconception in the field that in order to get growth going, you need a growth team. To figure out your product market fit and how to distribute it, it's not something that you can outsource to somebody.
Lenny Rachitsky 0:42
Powerful words. I'm loving this list already.
Elena Verna 0:44
So number two, this was my favorite, and it might be a little spicy. Never ever once have I seen a rebrand or redesign, especially a Viking marketing site, produce good performance results. New CMO comes in designing their website or designing the brand as if it was a reflection of their personal taste. And oftentimes it's promised with our acquisition is gonna go up and It never materializes into anything meaningful.
Lenny Rachitsky 1:12
A lot of contrarian takes here. I love this.
Elena Verna 1:14
Number three, if every single one of your initiatives that you're doing on growth is an experiment, that's a problem. It's almost like a disease, like a paralyzing disease.
Lenny Rachitsky 1:28
Today, my guest is Elena Verna, my first ever third-time repeat guest. Elena is the smartest person that I know on B2B Growth. She's also hilarious. She's led growth at companies like Miro, Amplitude, Dropbox, and SurveyMonkey. She's advised dozens of companies on growth, including Superhuman, MongoDB, Netlify, Similar Web, Sanity, Maze, so many more. In our conversation, Elena shares 10 growth strategies and tactics that never work, yet that she keeps seeing people and companies invest lots of resources into. She also covers her three favorite growth frameworks that help you wrap your head around how to think about growth, and she also does a short dive into the non-traditional career paths that we both went down.
Lenny Rachitsky 2:12
If you spend any time working on product growth, or lead people or work with people working on growth, the step. If you enjoy this podcast, don't forget to subscribe and follow it in your favorite podcasting app or YouTube. It's the best way to avoid missing future episodes, and it helps the podcast tremendously. With that, I bring you Elena Verna. This episode is brought to you by Cinch, the Customer Communications Cloud. Here's the thing about digital customer communications. Whether you're sending marketing campaigns, verification codes, or account alerts, you need them to reach users reliably. That's where Cinch comes in. Over 150,000 businesses, including eight of the top 10 largest tech companies globally, use Cinch's API to build messaging, email, and calling into the
Lenny Rachitsky 2:57
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Lenny Rachitsky 3:40
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