#364 – Chris Voss: FBI Hostage Negotiator
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What is the background of Chris Voss as a negotiator?
The following is a conversation with Chris Voss, former FBI hostage and crisis negotiator and author of Never Split the Difference, negotiating as if your life depended on it. And now a quick few second mention of each sponsor. Check them out in the description. It's the best way to support this podcast. We've got Shopify for e-commerce, Indeed for hiring great teams, and InsideTracker for biological data. Choose wisely, my friends. Also... If you want to work with our team, we're always hiring. Go to lexfriedman.com slash hiring. And now on to the fall ad reads. As always, no ads in the middle. I try to make this interesting, but if you must skip them, please still check out our sponsors. I enjoy their stuff.
Maybe you will too. This show is brought to you by Shopify, a platform designed for anyone to sell anywhere with a great-looking online store that brings your ideas to life and tools to manage day-to-day operations. And it also taunts me, Lex, for being a lazy person because I should have already set up a little shop for selling merch, which people have been asking me for. Just a couple of t-shirts that allow you to celebrate a thing you're into, which I love doing. I'm into a lot of stuff. I'm a fan of a large number of podcasts. I wear their merch. I wear their shirts. Bands. I have more Metallica shirts than I can count. And it's just wonderful to share the thing that brings you joy with the rest of the world.
And then it starts a conversation. And then you're like, you love Metallica too? I love Metallica. And then... the rest of the conversation somehow flourishes with even a greater vigor than it otherwise might have. I guess it's a catalyst for the initial spark of a conversation that shares a kind of thread. You start at the thread, and the thread creates a garden. There you go. Sign up for a $1 per month trial period at shopify.com slash lex, all lowercase. Go to shopify.com slash lex to take your business to the next level today. And also yell at me if I haven't set up a Shopify store soon, please. I need your help.
What are the key elements of negotiation mentioned?
This show is also brought to you by Indeed, a hiring website. I've used them many times for the many hiring efforts I've done for the teams I've led in the past. I've recently actually had to write a few recommendation letters for people who I've worked with in the past. And... I really enjoy doing that because it reminds me how awesome the people are. It kind of takes me back to those times. And those months, those years that you get to spend together on a difficult problem, you get to solve it together. The camaraderie of that, the struggles of that, the passions of that. The ups and downs where you're really hopeful one day and then there's all these problems and you think the ideas you were doing are totally stupid and it's not going to work out and you kind of like can't quite figure out the puzzle of it and you might have to start over completely.
You have to backtrack, all of that. The full mess of that and you get to share in that together. And ultimately, at least for the things I've worked on, there's a mission, there's a dream to understand something deeply or to help a large number of people. And that just gives the whole journey of struggle together meaning. I mention that because the process of building up a team, the process of hiring a team, is so important.
How does the concept of empathy relate to negotiation?
Because a great team is so important. Not just the success of the company, or a research group, or anything you're doing, relationships. It's also just a source of happiness. So use the best tools for the job of building the team. And Indeed is an incredible tool. Indeed knows when you're growing your own business, every dollar counts. That's why with Indeed, you only pay for quality applications that match your job requirements. Visit Indeed.com slash Lex to start hiring now. That's Indeed.com slash Lex. Terms and conditions apply. Cost per application pricing not available for everyone. This show is also brought to you by Insight Tracker, a service I use to track biological data.
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Chapters
8 chapters
1
What is the background of Chris Voss as a negotiator?
0:00–2:25
2
What are the key elements of negotiation mentioned?
2:25–3:42
3
How does the concept of empathy relate to negotiation?
3:42–6:10
4
What are the challenges in negotiating with terrorists?
6:10–1:07:38
5
How does repetition lead to mastery in negotiation?
1:07:38–1:08:11
6
What role does empathy play in family negotiations?
1:08:11–1:09:50
7
How can exhaustion affect negotiation outcomes?
1:09:50–1:11:14
8
What are the key techniques for effective negotiation?
1:11:14–2:15:39
Speakers
3 identifiedMore from Lex Fridman Podcast
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