The Secret to Building a Subscription Empire – Insights from Fab Fit Fun Co-Founder Daniel Broukhim

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Living The Red Life 26 min 2 speakers 10 chapters transcribed
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What inspired Daniel Broukhim to start his entrepreneurial journey?

Rudy Mawer 0:46
We're joined today by my friend Daniel, built a very big successful business that we're going to dive into, FabFitFun. You've probably heard of it. One of the probably most successful subscription econ models that I've ever seen. Daniel, welcome to the show.
Daniel Broukhim 1:00
Thank you. Great to be here.

How did FabFitFun disrupt the subscription model?

Rudy Mawer 1:01
Yeah, so let's dive in. If someone doesn't know, you know, most people probably know the brand, right? But they might not know you're one of the geniuses behind it. Can you just give a couple of minutes on kind of yourself and what you do?

What strategies help maintain customer experience while scaling?

Daniel Broukhim 1:14
Yeah, sure. So I'm Daniel Rukim. I am the co-founder and co-CEO of FabFitFun. I was born and raised in LA, grew up there most of my life before going to Berkeley for undergrad and then UCLA for law school. When I was in law school, I decided I didn't want to practice. And so I started working on some of my own entrepreneurial initiatives, starting with a digital agency out of which I launched FabFitFun. Initially as like actually a newsletter and blog. And then, you know, from there we evolved it into a broader retail e-commerce platform where, you know, as part of FabFitFun, the core kind of offering is a subscription box.

How is FabFitFun transitioning into the food and beverage market?

Daniel Broukhim 1:53
But, you know, now that offering has really evolved into Discount Retail Shopping Club. So as part of the membership that you get. You basically get a curated menu of about 50 to 60 items every season where you pick six and you get about $300 in value and you're paying $70 a season or $220 a year. So really effectively, it's $55 a season if you are buying an annual membership. And then you also get access to sales where you get the lowest price on the Internet. Yeah. and a lot of proprietary and exclusive products. So, you know, business has really evolved. There's like that core kind of consumer offering, which is the retail piece of it. But we also own and operate some brands. You know, some of them we own wholly, some we own jointly, and we help people launch brands through our platform. A couple people may know one is called Our Place, which is a direct-to-consumer kitchenware company. And another one's called Unhide, which is a direct-to-consumer blanket company. And another one's called Pupbox, which is a subscription box for dogs. Yes. So we have that.

What direct-to-consumer marketing strategies are effective?

Daniel Broukhim 2:56
We also have also forwarded it forward into like the B2B side of things. We do fulfillment, product development, sourcing, and now starting to do some packaging for other brands as well. So it's really it's like changed over the years, right? Yeah, it started off literally as a blog. Yeah. And then became a newsletter. Then we launched the subscription box.
Rudy Mawer 3:15
Yep.

What role do partnerships play in business growth?

Daniel Broukhim 3:15
And then we customized that. So it became a very personalized shopping platform. We could pick all the products. And we started adding sales throughout the year. We have sales every single week. And now we have a more permanent e-commerce store. We have actually a ton of products you can subscribe and save to as well as more of that permanent store. So that's really evolved. And then on top of that, now we start, you know, if you want to break down. So there's like the core retail business. Yeah. There's the owned and operated brands. And then there's like the B2B side where we really work with brands and partner with them and help enable their operations.

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