Matthew Cox | Inside True Crime Podcast
The Most Terrifying 911 Calls Ever Recorded
Fri, 09 May 2025
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Chapter 1: What are some of the most terrifying 911 calls?
It's probably three or four o'clock in the morning. This woman calls and said, there's this guy. He's been knocking on my door for the past like 10 minutes. And he walks back over to his car that's in the driveway and he pulls out the bag. Then she starts screaming. He set my house on fire.
There was an RV park downtown on second Avenue and it had a message playing saying that it was going to blow up. Oh, and it just blew up. When I got hired on, I was 20 years old. And I had a call from a woman who she had just got free from. Somebody had taped her up and her after they broke into her house. And it was I mean, it was an apartment, but and it was really close by where I worked at.
She was a student at one of the universities. And, you know, like after that happened, it was, there was a lot that went on. She couldn't manage to free herself. Um, afterwards she was held at knife point, um, apparently repeatedly. Uh, and then he, the suspect stole her credit cards and, uh, kind of left from, from there and left her tied up or taped up, I guess is better way to put it.
Chapter 2: How did a woman escape a house fire?
But she managed to get free when she called us. She gave a description of the guy. Once the police got out there, they actually got a good description of the guy and everything and got her credit card information. And they actually found him trying to take some of her money out at ATM about two or three miles away. So they called him. That was really good, quick work.
I was going to say, do you ever find out what happens to these people?
I would assume you don't like, yeah. Yeah. Most of the time we don't. I mean, that's, that's one of the things that, um, you know, and actually with that incident there, I didn't know what to do. I mean, I was brand new and I was like, I feel like I want to go and, you know, help. I want to do something more, you know, and my trainer that was sitting next to me, like, no, this was your part.
You did your job. And that, that was, that's all you're needed. You're part of it's over with. So it's, it was kind of hard to hear at first. Cause I, you know, I've never experienced something like that on the phone before, you know, really at all. So it was kind of shocking for me, but you know, the calls continue that month and I got a few more that, you know, we're pretty screwed up.
So like the first month, that's another one that I've told people about. This is, It's pretty nuts the way it happened. I was working, this was midnight shift. Like my first month, it was, they usually start you out on midnight shift because they want it to be slow for you and have time between calls. It's not really that busy, but that's a good part about being trained on that shift.
The bad part about it is the calls you get, they're real. They're not any of these BS type calls where people are calling in because they want extra sauce on their chicken sandwich or something like that, which that does happen. But like this one is probably three or four o'clock in the morning.
Uh, this woman calls and said, there's this guy that says he's been knocking on my door for the past, like 10 minutes. And, uh, you know, he's like, she said, I can't really see who he is. You know, it's dark outside and I'm, I'm afraid to answer the door. So I was like, okay, that's, that's fine. You know, I'll send the police out and they start on the way and she, and I keep her on the phone.
The guy stops, and he walks back over to his car that's in the driveway, and he pulls out this bag, and he starts walking around her house.
And when he's doing this... He was knocking to see if anybody was even home. He doesn't see anybody home now.
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Chapter 3: What happened during the Christmas Day bombing?
Yeah. Tennessee is usually pretty hard on stuff like that. Now, again, it might've been that he was just out for, I can't even think of a reason that he would be out for. I mean, no, I was thinking like, Oh, he's out on bond or something, but no, he, he was convicted and put in prison, but he only spent two years there.
Yeah, you know, it's funny. I owned a bunch of houses next to J.C. Napier Project. Oh, really? Yeah, yeah. You probably get some calls there.
Yeah, I'm very familiar with that place. It's like that between, they call it J.C. and U.C., J.C. Napier and then University Court. They're right next to each other. And those are probably the most dangerous housing projects in Nashville. And we get tons of calls there. It's like, you know, there's always drugs, there's always guns, there's always somebody shooting or stabbing somebody.
I mean, it's, it's just, it's nuts there all the time. I mean, we've, and, uh, they had, they had something a while back, if you're familiar with the area. Um, so they've got a dollar general that's right there. And there was something that happened down there. It was like, um, I can't even remember what it was. It was like a big fight or something like that.
And then they ended up burning the place down. And that was like their closest grocery store. It's like a walking distance where they can go in and get whatever they want. And they ended up burning the place down. So luckily they've rebuilt it and everything. But I was just thinking to myself, why would you do that? It's kind of asinine.
I lived in, well, I lived in JC Napier for a while too, but I also lived in Green Hills.
That's a stark contrast, man.
Yeah. Yeah.
Yeah. You go from the, you know, from one place to the, you know, Green Hills zip code. That's a big jump. I mean, you go from government assistance and JC Napier over to Green Hills where now you can't buy a house there for probably under $2 million.
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Chapter 4: How do dispatchers handle calls about suicide?
So we immediately sit up and as soon as they're gone, we call the police. Police show up and the guy, the cops like I'm like, hey, I got a video of it, but they had ski masks on. So the cop comes and he's I remember he told me, look, you need to find another place to live. You can't you you guys can't stay here. Like, you can't stay in this neighborhood.
You know, I said, I told him I own like 20 houses in the neighborhood. I own another five or six lots. We're building new houses. He said, I don't care. He goes, what these guys didn't steal this time, they'll just come back and steal. So I said, okay. So we ended up going to a hotel. Well, I didn't, they had taken my wallet.
So I didn't have my driver's license or my, they took my, a bunch of stuff. I didn't have anything in my name. So they took all my stuff. All I had was a passport in the name Walter Holcomb. So they took my Joseph Carter stuff. So I got a passport as Walter Holcomb and a driver's license in Walter Holcomb's name. So when we go and we check into a hotel, we were there maybe a day or two.
We didn't go back to the house. We were just gonna buy a new house and stay in the hotel. It was a really nice hotel. So we stay in the hotel. And while that's happening, Trina is calling because they took our cell phones. So we get our new cell phones back. And I remember Trina, as soon as I got it back, and mine was back on, like, we got a phone call. I got a phone call from Trina.
And she was like, oh, my God, where have you guys been? What are you doing? What's going on? Where's Amanda? What's happening? I said, Trina, calm down. I said, look, we had a home invasion. And we're staying in a hotel. And And I said, she goes, what hotel? And I went, I remember thinking, what? Like, she didn't say like, are you okay? How's it, oh my God, that's horrible.
She goes, what hotel are you at? And I was like, I'm at the, whatever hotel it was. I just told her the name of the hotel. I forget like the, fuck, I don't remember what it was, the Westing or something. So I tell her, yeah, it was this hotel. And she goes, okay, well tell Amanda to call me because Amanda was in the shower. I go, okay, no problem. So I hang up the phone.
What had happened was a couple days earlier, Trina had called the Secret Service and turned us in. And the Secret Service had gone to my house where we weren't staying and had staked out the house for like the day we left that night. The next day they showed up and started staking out the house. So they've been staking it out for two days and we weren't there.
So she was calling to try and find out where we were. So she called the Secret Service back. She said, this is where they are. They sent, Secret Service sent a team, sent themselves and the marshals went to the hotel where we were. And they asked, is Joseph Carter staying here? And they said, no, because I wasn't. I was staying there as Walter Holcomb.
So then Trina calls back and says, I called the hotel. You're not there. And I was like, it was weird. I was like, what? And at that point, I wasn't at the hotel. I was at our office. We had rented like a 10,000 square foot warehouse. And I said, look, I'm not there. She goes, are you there now? I said, no, I'm at the warehouse. Amanda was dropping off her son.
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