FULL SHOW NOTEShttps://podcast.nz365guy.com/17Bringing craftsmanship to the CRM tradeWhat is Presales for Dynamics 365Getting training for a presales roleThe toughest element of working in presalesDemonstrating the capabilities of Dynamics 365 to a customerCreating Demo’sMaintaining your demo environmentsBest practice for your demo environmentsRelationships between Presales and SalesHarvard Business Review titled “To Improve Sales, Pay More Attention to Presales““Distinct from marketing and sales operations, presales provides a specific set of activities that lead to qualifying, bidding on, winning, and renewing a deal.”“Souping up the presales engine can yield a five-point improvement in conversion rates, a 6–13% improvement in revenue, and a 10–20% improvement in the speed of moving prospects through the sales process.”Books MentionedSteve Jobs by Walter Isaacson http://amzn.to/2HTF3BoExtreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink & Leif Babin http://amzn.to/2u4THUjThe Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph by Ryan Holiday http://amzn.to/2HR6ETLDeep Work: Rules for Focused Success in a Distracted World by Cal Newport http://amzn.to/2u6dd2DMake Your Bed by William H. McRaven http://amzn.to/2Ga4h0ZNeil Benson – Scrum PodcastResourcesTed https://www.ted.comMarica Söderstam – Dynamics 365 Product OwnershipSoundCloud https://soundcloud.comThe Art of Manliness https://www.artofmanliness.com/category/podcast/ClickDimensions https://www.clickdimensions.comKingswaysoft https://www.kingswaysoft.comScrum for Dynamics 365 https://www.customery.comMicrosoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

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