FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/579Say goodbye to the traditional IT project! The tech industry's landscape is rapidly changing, pushing past long-term contracts to embrace agile and continuous collaborations. Join Anna, Mark, and Chris as they explore this transformation, sharing humorous and insightful anecdotes—like Chris's memorable Government Day laptop mishap—to illustrate the move from isolated projects to ongoing managed services. They're diving into the impact of rapid technological advancements, especially in AI and large language models, reshaping how businesses approach IT today. In the latter half of our episode, we tackle the evolving business models in IT, discussing the shift from traditional managed services to cloud-based solutions. Drawing from the DevOps Institute's insights, we highlight the challenges faced by partners and consultancies, including resistance to change. Finally, we examine the dynamics between customers and partners, particularly around Microsoft’s Dynamics and Power Platform. Is flexible budgeting better than fixed-price contracts? How can incremental investments in AI ensure real progress? Tune in to find out and arm yourself with the knowledge to navigate this ever-evolving tech landscape! Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

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