Postal Hub podcast

Ep 395: UK out-of-home delivery scene with Alan Barrie

05 Mar 2026

Contributed by Lukas

Postal and delivery expert Alan Barrie discusses the UK delivery scene, with a particular focus on out-of-home delivery. How InPost and Amazon fired ...

Ep 394: FedEx, InPost, and the future of out-of-home delivery in the USA

26 Feb 2026

Contributed by Lukas

Dean Maciuba, Founding Partner at Crossroads Parcel Consulting, discusses the future of out-of-home delivery in the USA. What the FedEx-InPost trans...

Ep 393: Building successful parcel locker systems

11 Feb 2026

Contributed by Lukas

Julia Lockman, Junior Partner at OMNIC, explains how a parcel locker system is more than just infrastructure. We cover the key considerations for buil...

Ep 392: Creating Malaysia's 21st century post office network

03 Feb 2026

Contributed by Lukas

Khazalin Ghuzal, Chief Retail Officer at Pos Malaysia, shares how Malaysia's postal operator is trying to create a modern postal retail network. This ...

Ep 391: Letters in Denmark

27 Jan 2026

Contributed by Lukas

Mindaugas Cerpickis, Partner at Copenhagen Economics, and Jacob Østermann, Lead Economist at Copenhagen Economics, analyse the changes in the Danish...

Ep 390: China continues to dominate cross-border e-commerce

20 Jan 2026

Contributed by Lukas

Jakub Rymkiewicz, Market Research Manager at the IPC, shares some key findings from IPC's Cross-Border E-commerce Shopper Survey 2025. China's con...

Ep 389: Delivery tech special

13 Jan 2026

Contributed by Lukas

Miloš Zlatković (Mily Technologies), Erik Wilhelm (Kyburz), Gordon Steward (The Information Factory), and Jorn Spiertz (Shiptimize) discuss delivery...

Ep 388: End-of-year special (part 2)

30 Dec 2025

Contributed by Lukas

Part 2 of 2025's end-of-year special features Jonathan Bouaziz (Kardinal), Peter Balfour (imageHOLDERS), Clemens Beckman (Greenplan), and Amanda Marti...

Ep 387: End-of-year special (part 1)

30 Dec 2025

Contributed by Lukas

Part 1 of 2025's end-of-year special features Mark Fallon, President and CEO of the Berkshire Company, and Cathy Morrow Roberson, Founder at Logistics...

Ep 386: Parcel lockers on the rise as secondhand goes mainstream

17 Dec 2025

Contributed by Lukas

Carmen Cureu, Market Research Director at Geopost, unpacks Geopost's most recent e-shopper barometer research, covering parcel lockers, returns, con...

Ep 385: Why parcel lockers matter in the modern delivery landscape

05 Dec 2025

Contributed by Lukas

Bloq.it CRO João Lopes on finding locations for parcel lockers, maximising parcel locker usage, e-commerce returns, drop-boxes, secondhand marketplac...

Ep 384: CTT's transformation with CTT CFO Guy Pacheco

25 Nov 2025

Contributed by Lukas

CTT Chief Financial Officer Guy Pacheco discusses the transformation of Portugal's national postal operator. We cover: Significant events that start...

Ep 383: An Post delivering more with route optimisation

18 Nov 2025

Contributed by Lukas

Laura Shields and Garrett Byrne from An Post, along with Peter DeSantis from Giro, share how An Post was able to deliver 48% more parcels to more del...

Ep 382: Update on US tariffs and de minimis

11 Nov 2025

Contributed by Lukas

Kate Muth, Executive Director at IMAG (International Mailers Advisory Group), shares an update on tariffs, de minimis, and international low value par...

Ep 381: Out-of-home delivery in Norway with Posten Bring

13 Oct 2025

Contributed by Lukas

Why is out-of-home delivery popular in Norway? And can parcel lockers work in the freezing cold? Håvard Femtehjell, Head of Parcel Locker Development...

Ep 380: DPD UK out-of-home delivery with Tim Davies

06 Oct 2025

Contributed by Lukas

Tim Davies, Head of Out of Home and SME Accounts at DPD UK, talks about PUDOs, parcel lockers, and out-of-home delivery. We cover: Growth in DPD UK'...

Ep 379: How posts can be prepared for US shutting down de minimis

19 Aug 2025

Contributed by Lukas

President Trump has decided to suspend duty-free de minimis for the USA, effective 29 August. Aaron Bezzant, Head of Supply Chain at Zonos, discusses ...

Ep 378: Reducing environmental impact of e-commerce packaging

05 Aug 2025

Contributed by Lukas

Dr Selene Silvestri, Research Scientist at the MIT Center for Transportation and Logistics, discusses the environmental impact of e-commerce packaging...

Ep 377: EU plans for fee on inbound cross-border parcels

21 Jul 2025

Contributed by Lukas

Roel Gevaers, professor in last mile logistics and supply chain at the university of Antwerp, discusses moves to impose fees on inbound low-value parc...

Ep 376: Unlocking the power of innovation in postal and logistics sectors

25 Jun 2025

Contributed by Lukas

Lars Pruijn, Innovation Director at Prime Vision, breaks down different aspects of innovation and describes how innovation can work in the postal and ...

Ep 375: Poste Italiane Head of International Jan Van Roey

11 Jun 2025

Contributed by Lukas

Jan Van Roey, Head of International at Poste Italiane, discusses cross-border parcel volumes and recent improvements to digital customer experience. H...

Ep 374: E-commerce fulfilment with Pos Malaysia

26 May 2025

Contributed by Lukas

Rohit Gunavanthe, Head of Fulfilment at Pos Malaysia, discusses the postal operator's e-commerce fulfilment business Pos Fulfill. Background to creat...

Ep 373: Postal Hub 10th anniversary (part 4)

21 May 2025

Contributed by Lukas

International postal expert Alan Barrie along with CEP-Research Chief Editor Paul Needham have their say on 10 years that have changed the delivery wo...

Ep 372: Postal Hub 10th Anniversary (part 3)

12 May 2025

Contributed by Lukas

The third part of the 10-year anniversary series features Cathy Morrow Roberson, Managing Director at Logistics Trends and Insights, Mike Richmond VP ...

Ep 371: Postal Hub 10th anniversary (part 2)

06 May 2025

Contributed by Lukas

The second part of the 10-year anniversary series features Achim Dünnwald, Group Area Managing Director for Central Europe at GLS Group, Kate Muth, E...

Ep 370: Postal Hub 10th anniversary (part 1)

28 Apr 2025

Contributed by Lukas

The Postal Hub Podcast is 10 years old! To mark this milestone, postal and delivery experts from around the world are sharing their perspectives on th...

Ep 369: Tech helping sorting centre operations

07 Apr 2025

Contributed by Lukas

Parcel volumes are fluctuating, there's downward pressure on parcel pricing, and staff retention is increasingly important in warehouses and sorting c...

Ep 368: Post Luxembourg moves into B2B with Inflow

31 Mar 2025

Contributed by Lukas

Mario Treinen, Director Post Courrier and Logistics at Post Luxembourg and CEO of Inflow, talks about Post Luxembourg's big move into B2B parcels. L...

Ep 367: Reforming de minimis parcels in USA and Canada

24 Mar 2025

Contributed by Lukas

Kate Muth, Executive Director at IMAG, and Ellen McClain, Special Advisor to International Bridge and former deputy assistant secretary at Homeland Se...

Ep 366: M&A in the food delivery sector

19 Mar 2025

Contributed by Lukas

Professor John Colley from the Warwick Business School, discussing mergers and acquisitions in the food delivery sector. Just Eat Takeaway's acquisi...

Ep 365: UPS shifts from Amazon to B2B

10 Mar 2025

Contributed by Lukas

Cathy Morrow Roberson, founder and principal at Logistics Trends and Insights, analyses UPS's recent shift from Amazon to B2B parcels. UPS reducing ...

Ep 364: Food delivery through the post

25 Feb 2025

Contributed by Lukas

Jenn Morris from Ship Happens joins us to analyse the opportunities for postal operators in food delivery. Understanding the current food distributi...

Ep 363: Changes to letter delivery in Norway

19 Feb 2025

Contributed by Lukas

Mindaugas Cerpickis, Director at Copenhagen Economics, analyses proposed changes to the universal service obligation in Norway. Background to USO r...

Ep 362: Beyond the streetmap - route planning with Greenplan

11 Feb 2025

Contributed by Lukas

Greenplan CEO Dr Clemens Beckmann takes us beyond the streetmap to the cutting edge of route planning. The problems that route planning solves Driv...

Ep 361: Venipak CEO on delivery and e-commerce in the Baltics

03 Feb 2025

Contributed by Lukas

Andrius Ladauskas, CEO of Venipak, discusses e-commerce and parcel delivery trends in the Baltics. Venipak company profile and competitive environmen...

Ep 360: Royal Mail's challenges and opportunities

27 Jan 2025

Contributed by Lukas

Michael Anderson, global delivery and e-commerce expert, discusses Royal Mail's challenges and opportunities in the context of the UK delivery scene. ...

Ep 359: China's cross-border e-commerce boom

21 Jan 2025

Contributed by Lukas

Jakub Rymkiewicz, Market Research Manager at the IPC (International Post Corporation) discusses some of the key findings from the Cross-border E-comme...

Ep 358: Delivery tech and out-of-home delivery

19 Dec 2024

Contributed by Lukas

Milos Zlatkovic, Founder and CEO of Mily Technologies, and Hugh Craigie Halkett, CEO and Founder of StampFree, discuss major delivery trends for 2025....

Ep 357: Electrifying Falkenklev Logistik's delivery fleet

10 Dec 2024

Contributed by Lukas

Victor Falkenklev, CEO of Falkenklev Logistik, shares his experiences electrifying Falkenklev Logistik's delivery fleet. The history of Falkenklev L...

Ep 356: Ethical delivery with So.De

03 Dec 2024

Contributed by Lukas

Elia Cipelletti, Logistics Operations Manager at cargo bike delivery firm So.De explains the company's origins and mission. The inspiration behind th...

Ep 355: USPS under Trump

26 Nov 2024

Contributed by Lukas

Mark Fallon, President and CEO of The Berkshire Company, discusses what the next Trump Presidency might mean for the US Postal Service. The governin...

Ep 354: Geopost's new e-commerce discovery platform Singular

19 Nov 2024

Contributed by Lukas

Guillaume Guersing, Head of Consumer Services, Geopost, explains Geopost's new e-commerce discovery platform, Singular. Showcasing SMEs on the Singu...

Ep 353: Changes to cross-border parcels with Kate Muth (IMAG)

12 Nov 2024

Contributed by Lukas

Kate Muth, Executive Director at the International Mailers Advisory Group (IMAG), discusses changes that will impact cross-border parcels around the w...

Ep 352: First and last mile strategy with Royal Mail

29 Oct 2024

Contributed by Lukas

Alistair Cochrane, Chief Operating Officer at Royal Mail, and Ricky McAulay, UK Operations Director at Royal Mail, discuss first and last mile strateg...

Ep 351: Optimising out-of-home delivery with Mily Technologies

15 Oct 2024

Contributed by Lukas

Milos Zlatkovic, Founder and CEO at Mily Technologies, discusses optimising out-of-home delivery networks. Convenience leads to consumer adoption of ...

Ep 350: Geopost B2B e-commerce research

26 Sep 2024

Contributed by Lukas

Geopost has published its first 2B Recipient Barometer, which shows the growing importance of delivery to business success. Carmen Cureu, Group Market...

Ep 349: Costing for pricing - making money when margins are tight

13 Sep 2024

Contributed by Lukas

André Pharand, strategic advisor to Open Pricer, and Nicolas Nemorin, Head of Customer Success Management at Open Pricer, explain how to increase the...

Ep 348: Changing the UAE last mile with 7X and Emirates Post

16 Jul 2024

Contributed by Lukas

Abdulla Mohammed Alashram, Group CEO of 7X, discusses the transformation of the Emirates Post Group into a new enterprise. The strategy that drove th...

Ep 347: Gaining an advantage in the last mile

28 May 2024

Contributed by Lukas

Alan Barrie, delivery sector expert and Chair of Stamp Free, discusses research into delivery sector trends. Research commissioned by Stamp Free int...

Ep 346: Green delivery's attitude-behaviour gap

20 May 2024

Contributed by Lukas

Kathleen Cauwelier, PhD Researcher at Mobilise VUB, discusses her recent research on the green delivery attitude-behaviour gap, including consumers' w...

Ep 345: How restaurant delivery compares to parcel delivery

06 May 2024

Contributed by Lukas

Restaurant delivery expert Peter Backman - the brains behind thedelivery.world and The Delivery Prophets - discusses the differences and similarities ...

Ep 344: bpost's carbon calculator for parcel delivery emissions

22 Apr 2024

Contributed by Lukas

Belgian postal operator bpost has launched its carbon calculator, which estimates the carbon emissions associated with domestic parcels. Karin Enzlin,...

Ep 343: Packaly CEO on reducing and reporting emissions

15 Apr 2024

Contributed by Lukas

Axel Dekker, CEO and co-founder of Packaly, discusses delivery optimisation, reducing emissions, and reporting emissions. Overview of the Packaly ne...

Ep 342: Matkahuolto delivering parcels across Finland and the Nordics

08 Apr 2024

Contributed by Lukas

Kati Nevalainen, Director, Parcel Services at Matkahuolto, discusses parcel delivery across Finland and the Nordics: History of Matkahuolto carrying...

Ep 341: Responding to falling letter volumes

26 Mar 2024

Contributed by Lukas

Peter Dunn, Director of European Relations, Cullen International, discusses the USO, how European postal operators are reacting to falling letter volu...

Ep 340: Gig economy delivery and q-commerce - has the bubble burst?

19 Mar 2024

Contributed by Lukas

Professor John Colley from the Warwick Business School discusses developments in gig economy delivery and ultrafast grocery delivery (q-commerce). We ...

Ep 339: Customer experience in the last mile

13 Mar 2024

Contributed by Lukas

Rob King, CEO and co-founder at Zedify, discusses customer experience in the last mile, sustainability, greenwashing, and cargo bike delivery. Creati...

Ep 338: Transporting parcels overnight via rail in the UK

08 Mar 2024

Contributed by Lukas

Phil Read, Managing Director at Varamis, talks about using electric trains to transport parcels overnight in the UK: The inspiration behind Varamis A...

Ep 337: Social-inclusive delivery with Scootbezorgd

27 Feb 2024

Contributed by Lukas

Myrthe Rosema, founder of social-inclusive delivery start-up Scootbezorgd, discusses the practical and social impact of last mile delivery via mobilit...

Ep 336: New trends in e-commerce impacting delivery

20 Feb 2024

Contributed by Lukas

Carmen Cureu, Market Research Director at Geopost, discusses some of the details in the 2023 edition of Geopost's e-shopper barometer. The factors d...

Ep 335: Building efficient out-of-home delivery networks

14 Feb 2024

Contributed by Lukas

How can delivery companies build efficient out-of-home delivery networks? Cédric Hervet, co-founder and Chief Product Officer at Kardinal, discusses ...

Ep 334: Snapshot of global postal sector

07 Feb 2024

Contributed by Lukas

Luke Lloyd, Head of Markets at the IPC, discusses some of the key findings from the IPC's Global Postal Industry Report. GPIR based on various post...

Ep 333: Swiss Post transporting more mail and parcels by rail

31 Jan 2024

Contributed by Lukas

Titus Bütler, Head of Transport at Swiss Post, explains why and how Swiss Post is moving more mail and parcels by rail. How demands for speed and fl...

Ep 332: Wienbox, Vienna's carrier-neutral parcel locker network

23 Jan 2024

Contributed by Lukas

Vienna has set up a carrier-neutral parcel locker network called Wienbox. Some of Wienbox's key proponents discuss the parcel locker network's develop...

Ep 331: Mustafa Tonguç, MD DHL Express Germany, on resilience and B2B e-commerce

15 Jan 2024

Contributed by Lukas

Mustafa Tonguç, Managing Director at DHL Express Germany, discusses supply chain resilience and the growth in global B2B e-commerce: Why supply chai...

Ep 330: Update on international parcels with Kate Muth, IMAG

09 Jan 2024

Contributed by Lukas

Kate Muth, Executive Director at IMAG (International Mailers Advisory Group) discusses developments in international mail. Being awarded the Megan J ...

Ep 329: IPC SMMS emissions reduction and sustainability

02 Jan 2024

Contributed by Lukas

Luke Lloyd, Head of Markets, IPC (International Post Corporation) discusses the 2022 results of the IPC Sustainability Measurement and Management Syst...

Ep 328: Bumper end-of-year episode

28 Dec 2023

Contributed by Lukas

In this special end-of year episode, Jonathan Bouaziz (Kardinal), Kevin Seller (Escher), Will Simpson (Kantar) and David Spottiswood (Hurrican) cover ...

Ep 327: US Postal Service operations and strategy

18 Dec 2023

Contributed by Lukas

Mike Plunkett, President at PostCom, and Mark Fallon, President of the Berkshire Company, discuss the state of affairs at the US Postal Service. Vac...

Ep 326: Analysing major trends in the US last mile

12 Dec 2023

Contributed by Lukas

Dean Maciuba, Managing Partner (USA) for Crossroads Parcel Consulting, analyses the major trends in the US last mile over the past 12 months. Observ...

Ep 325: Denmark abolishes the USO... almost

04 Dec 2023

Contributed by Lukas

Denmark has been at the vanguard when it comes to changes to letter delivery and digitisation of letter services. But new changes to the universal ser...

Ep 324: New laws targeting last mile delivery

28 Nov 2023

Contributed by Lukas

Roel Gevaers, Professor in Last Mile Logistics and Supply Chain, University of Antwerp, discusses new Belgian legislation targeting last mile parcel ...

Ep 323: Tradeaze B2B same-day delivery startup

21 Nov 2023

Contributed by Lukas

Jack Hopkins, CEO and co-founder of Tradeaze - a same-day delivery service for the building and trades sector - shares how Tradeaze started and the d...

Ep 322: Out-of-home delivery with Geopost

15 Nov 2023

Contributed by Lukas

Thibault Guez, Out-of-Home Project Director Europe at Geopost, discusses out-of-home delivery, including PUDOs, parcel lockers, delivery preferences a...

Ep 321: Data driving delivery profitability

30 Oct 2023

Contributed by Lukas

Robert Jordan, CEO at the Information Factory, discusses how data can be used to drive profitability in delivery and logistics. We cover: Harnessing...

Ep 320: UPS-Teamsters, FedEx, USPS, and Amazon

24 Oct 2023

Contributed by Lukas

Dean Maciuba, Managing Partner (USA) for Crossroads Parcel Consulting, discusses the ramifications of the UPS - Teamsters deal, FedEx's cost-cutting, ...

Ep 319: External measurement for postal and parcel delivery

13 Oct 2023

Contributed by Lukas

Margaret Persico, Senior Director of Postal and Logistics Unit at Kantar, and Will Simpson, Client Director at Kantar's Postal and Logistics Unit, dis...

Ep 318: Parcel lockers, emissions, and delivery efficiency

09 Oct 2023

Contributed by Lukas

Ann Snitko, UC Berkeley Researcher and Chief Product Development Officer at Omnic on parcel lockers, delivery efficiency, and emissions. Reducing emi...

Ep 317: Strategic and operational priorities in last mile delivery

20 Sep 2023

Contributed by Lukas

Kardinal's Head of Business, Michael Anderson, discusses key findings from Kardinal's recent research into last mile strategy and last mile operations...

Ep 316: Escher's Future of Posts 2023 research

06 Sep 2023

Contributed by Lukas

Brody Buhler, CEO at Escher Group discusses key findings from Escher's 2023 Future of Posts research. We cover: Acceleration of letter volume declin...

Ep 315: Forcing parcel locker networks to be open

02 Aug 2023

Contributed by Lukas

Should parcel locker networks be compelled to be "open"? Roel Gevaers, Professor in Last Mile Logistics and Supply Chain, University of Antwerp, discu...

Ep 314: How urban logistics facilities can be good neighbours

27 Jul 2023

Contributed by Lukas

Heleen Buldeo Rai, assistant professor at VUB, discusses her research into how urban logistics facilities can be good neighbours. Warehouses and log...

Ep 313: Kardinal and Open Pricer combining route optimisation and dynamic parcel pricing

20 Jul 2023

Contributed by Lukas

Daniel Rueda, CEO at Open Pricer, and Jonathan Bouaziz, CEO and co-founder at Kardinal, on the combined power of route optimisation and dynamic parcel...

Ep 312: Next-gen mail measurement with JICmail and Kantar

13 Jul 2023

Contributed by Lukas

Mark Cross, Engagement Director at JICMAIL, and Dr Christopher Thresher-Andrews, Research Director at Kantar, discuss measuring mail's impact and unlo...

Ep 311: USPS and cross-border deliveries

30 Jun 2023

Contributed by Lukas

Kate Muth, Executive Director at IMAG, discusses cross-border delivery and the US Postal Service, including: USPS plans for international mail USPS's...

Ep 310: Sustainable urban logistics

21 Jun 2023

Contributed by Lukas

Sustainable urban logistics expert Johan Peeters discusses reducing last mile emissions, including: The gap between what consumers say they want and ...

Ep 309: Measuring and reporting last mile emissions with Geopost

13 Jun 2023

Contributed by Lukas

Julien Le Signor, Head of Environment at Geopost, discusses measuring and reporting last mile emissions. Calculating and processing delivery emissio...

Ep 308: A new era of parcel lockers is coming, with Omnic

06 Jun 2023

Contributed by Lukas

Omnic CEO Dimash Syzdykov and Chief Product Officer Ann Snitko discuss a new era of parcel lockers. Why parcel lockers networks fail Making parcel ...

Ep 307: Curacao and beyond with Cpost International CEO Thomas Roggendorf

30 May 2023

Contributed by Lukas

Cpost International CEO, Thomas Roggendorf, details how a unique set of circumstances in Curaçao demanded an innovative response from the national po...

Ep 306: Postal and parcel resource management with Kardinal

23 May 2023

Contributed by Lukas

Cédric Hervet, Chief Product Officer and Co-Founder at Kardinal, discusses a technology-assisted approach to delivery resource management. How post...

Ep 305: Cross-border e-commerce delivery with DHL Express Germany CEO Markus Reckling

18 May 2023

Contributed by Lukas

Markus Reckling, CEO Germany at DHL Express, discusses cross-border e-commerce, delivery preferences, and sustainability. Growth in B2B e-commerce Po...

Ep 304: Pos Malaysia CEO Charles Brewer on transformation, strategy, and sustainability

10 May 2023

Contributed by Lukas

Pos Malaysia Group CEO Charles Brewer discusses the postal operator's transformation strategy and its sustainability push: Board's remit to transform...

Ep 303: UPS-Teamsters negotiations

02 May 2023

Contributed by Lukas

Dean Maciuba, Managing Partner (USA) for Crossroads Parcel Consulting, shares some insights into the negotiations between UPS and the Teamsters - the ...

Ep 302: Spending power, in-store shopping, and parcel volumes

24 Apr 2023

Contributed by Lukas

Cathy Morrow Roberson, founder and lead analyst at Logistics Trends and Insights, discusses what trends in consumer spending power and in-store shoppi...

Ep 301: An Post and international parcels

17 Apr 2023

Contributed by Lukas

David Spottiswood, co-founder of Hurricane, and Cyril McGrane, Director International Trade at An Post, discuss An Post's experiences in implementing ...

Ep 300: USPS OIG Tammy Whitcomb Hull

12 Apr 2023

Contributed by Lukas

It's episode 300! First up, Dean Maciuba (Crossroads Parcel Consulting) briefly discusses FedEx's plans to merge its Ground and Express delivery netw...

Ep 299: How green is out-of-home delivery?

04 Apr 2023

Contributed by Lukas

Paul Buijs, Assistant Professor in the Department of Operations at the University of Groning, and co-author of "A greener last mile: Reviewing the car...

Ep 298: Parcel pricing and sustainable logistics with Open Pricer

27 Mar 2023

Contributed by Lukas

Daniel Rueda, CEO at Open Pricer, on how parcel pricing can be leveraged to help deliver sustainable logistics solutions. The relationship between p...

Ep 297: Next generation route optimisation with Kardinal

20 Mar 2023

Contributed by Lukas

Jonathan Bouaziz, CEO and co-founder at Kardinal, discusses next-generation route optimisation: The traditional use case for route optimisation in th...

Ep 296: Analysing major trends in the European postal sector

14 Mar 2023

Contributed by Lukas

Mindaugas Cerpickis, Managing Economist at Copenhagen Economics, discusses the state of the European postal sector, including declining letter volumes...