Resilient by Design with Rebecca Hay
Episodes
327. There are 3 Types of Design Firm Owners, which one are you?
21 Apr 2026
Contributed by Lukas
There are three types of design firm owners, and most designers are stuck in the first two. If your business feels busy but unpredictable… If you're...
3 time blocking tips to start using today [Rebroadcast]
14 Apr 2026
Contributed by Lukas
There was a time when I felt chained to my inbox, constantly reacting, jumping between tasks, and always playing catch-up. That changed when I started...
326. Why Your Project Budgets Still Feel Off (And How to Fix Them)
07 Apr 2026
Contributed by Lukas
Your project budgets aren't totally wrong—but they don't feel solid either. In this episode, I break down why that happens (even after you've gained...
325. The Pivot That Scared Me (and what comes next)
31 Mar 2026
Contributed by Lukas
There comes a point in business where what once worked no longer feels aligned. In this episode, I'm sharing a big decision: after years of teaching m...
The Dos and Don'ts of Hiring in your interior design firm with Laura Tolhoek [Rebroadcast]
24 Mar 2026
Contributed by Lukas
Hiring can feel overwhelming — especially when you're not sure if you're setting things up the right way. In this rebroadcast episode, Rebecca sits ...
324. Was It A Bad Hire...Or Just Bad Onboarding?
17 Mar 2026
Contributed by Lukas
Hiring someone in your design business should make things easier… but sometimes it does the opposite. Tasks get misunderstood. Expectations feel unc...
323. Luxury Design Doesn't Have to Mean Luxury Budgets
10 Mar 2026
Contributed by Lukas
In this episode, I sit down with Sarah St. Amand to talk about how she's built a design business that serves different types of clients without discou...
322. Stop Losing Money on Construction: Flat Fees, Procurement, and Boundaries
03 Mar 2026
Contributed by Lukas
Construction projects shouldn't be your biggest stressor — or your biggest money leak. In this episode, Rebecca sits down with construction manageme...
321. Why Your Business Feels Calm One Month and Chaotic the Next
24 Feb 2026
Contributed by Lukas
One month your design business feels calm and steady. The next, it feels chaotic and uncertain. If you've ever experienced that swing, this episode is...
320. The 3 Systems Every Design Business Needs
17 Feb 2026
Contributed by Lukas
If your design business feels harder than it should, you're not alone. In this episode, Rebecca shares the three essential systems every successful in...
319. What I Learned Designing a $12 Million Home (and Working for a Luxury Designer)
10 Feb 2026
Contributed by Lukas
Luxury isn't louder. It's calmer, quieter, and more confident. In this episode, Rebecca shares what she learned designing a home that sold for over $1...
318. Owning your niche. How this HGTV winner turned her love for up-cycling into a thriving luxury design firm
03 Feb 2026
Contributed by Lukas
HGTV Flea Market Flip winner and luxury designer Sarah Trop joins Rebecca for a candid conversation about owning your niche and building a design busi...
Scaling your business and growing your team with Regan Baker [Rebroadcast]
27 Jan 2026
Contributed by Lukas
Scaling a design firm eventually forces a decision: keep controlling everything, or build a team that can run without you in every detail. In this reb...
317. The Hidden Truth About Premium Clients
20 Jan 2026
Contributed by Lukas
Premium clients aren't attracted by bigger portfolios, more followers, or higher prices. They're attracted by leadership. In this episode, Rebecca bre...
316. A new chapter begins - Welcome to Season 7
13 Jan 2026
Contributed by Lukas
Season 7 of Resilient by Design opens with an honest conversation about what it really looks like to grow an interior design business beyond the early...
315. Closing Out 2025: A Heartfelt Message for Designers Ready for Their Next Season
25 Dec 2025
Contributed by Lukas
As we close out 2025, this episode is a pause. A moment to step back from the deadlines, the launches, the site visits, and the constant push to do mo...
314. How Successful Designers Plan Their Year: My Proven Step-by-Step Goal Setting System
18 Dec 2025
Contributed by Lukas
If you want 2026 to feel more intentional and less reactive, this episode is your reset. In this guided Year in Review + Goal Setting workshop, I walk...
313. Why Designers Need More Than a Course — And The Shift I'm Making in 2026
11 Dec 2025
Contributed by Lukas
Real growth doesn't come from another course; it comes from consistency, mentorship, and staying connected to the work long enough to see the transfor...
312. Stop Shopping Retail: How Wholesale Vendor Partnerships Boost Profit in Your Design Business
04 Dec 2025
Contributed by Lukas
Still buying retail? It's killing your margins. In this episode, Rebecca talks with John Genova of Dovetail Furniture about the real profit advantages...
311. Stop Working for Free: The End-of-Year Profit Reset Every Designer Needs
27 Nov 2025
Contributed by Lukas
Are you still doing work you never bill for? Still discounting your time? Still giving clients "just a little extra" because it feels easier than char...
310. Beyond Survival Mode: Building a Stable, Profitable Interior Design Business
20 Nov 2025
Contributed by Lukas
Feeling stuck in the cycle of doing everything yourself? In today's episode, we explore what it really takes to move beyond survival mode and build a...
309. Your Next Level Starts Here: The Mindset Shift Every Designer Needs to Scale Successfully
13 Nov 2025
Contributed by Lukas
Scaling doesn't mean building a big firm or losing touch with what you love. It's about clarity, confidence, and control. In this solo episode, Rebecc...
Grow your team, Grow your Business with Dina Holland [Rebroadcast]
06 Nov 2025
Contributed by Lukas
Want to grow your interior design team without losing your creative edge? In this rebroadcast, Rebecca sits down with Dina Holland (Honey & Fitz) to t...
308. From Solo Designer to Recognized Brand: Cheryl Luckett on Building a Business That Stands Out
30 Oct 2025
Contributed by Lukas
Designer, educator, and all-around powerhouse Cheryl Luckett joins Rebecca to share how she went from a full-time corporate career to running Dwell by...
307. You've Got Systems—Now What? How to Scale your Interior Design Business
23 Oct 2025
Contributed by Lukas
You've got your systems dialed in—now what? In this episode, Rebecca dives into what comes after systems. Learn how to scale your interior design bu...
306. The Cool Girl's Guide to High Point Market with Marisa Wilson
16 Oct 2025
Contributed by Lukas
Headed to High Point Market? Designer and Cool Girls Guide founder Marisa Wilson breaks down exactly how to plan your days: curated events, must-visit...
305. Nashville Recap: What I Learned in a High-Level Mastermind (and How Designers Can Apply It)
09 Oct 2025
Contributed by Lukas
In this episode, Rebecca takes you behind the scenes of her recent trip to Nashville for Amy Porterfield's high-level mastermind. She shares what rea...
304. High Point Market: is it worth it?
02 Oct 2025
Contributed by Lukas
High Point Market is often called "Disneyland for Designers" — but is it really worth the investment of time and money? In this episode, Rebecca Hay...
303. Monetize Every Project: Turning Small Jobs Into Big Business with a Franchise Model
25 Sep 2025
Contributed by Lukas
What if you could make every project, big or small, profitable? In this episode, Rebecca Hay sits down with award-winning designer Miranda Cullen, fo...
Is Fixed Fee Billing Right for you? [Rebroadcast]
18 Sep 2025
Contributed by Lukas
Is fixed fee billing the answer for your design business—or a fast track to lost profits? In this rebroadcast, Rebecca Hay dives deep into hourly, f...
302. From Chaos to Clarity: Systems for Interior Designers That Actually Work
15 Sep 2025
Contributed by Lukas
Do you really need systems in your interior design business right now? The short answer is yes — and in this episode, I'm sharing why. If you've eve...
301. Real Talk with 3 Interior Designers: Doubling Rates, Landing Clients & Embracing Process
11 Sep 2025
Contributed by Lukas
Three designers share how they doubled, and even 10x'ed, their rates by embracing process and confidence. What does it really take to raise your rate...
300. Behind the Mic: Rebecca Hay Shares What's Changed in Her Design Business with Special Host Darla Powell
08 Sep 2025
Contributed by Lukas
Celebrate 300 episodes of Resilient by Design with this behind-the-mic special. For the 300th episode, Rebecca Hay switches seats and becomes the gues...
299. Indecisive Clients, Scope Creep, and Upholstery Sales: your questions answered (Ask Rebecca)
04 Sep 2025
Contributed by Lukas
Clients who can't decide, projects that grow beyond scope, and upholstery that's tough to sell without a sit test — sound familiar? In this Ask Rebe...
298. The Mindset Trap that holds Interior Designers back from success & how to overcome it
28 Aug 2025
Contributed by Lukas
Do you ever feel like you're behind in your design business? Like you should already be further along, have more clients, or be making more money? Tha...
297. Why getting more clients feels overwhelming and how to fix it
21 Aug 2025
Contributed by Lukas
Do you ever feel excited at the thought of getting more clients, but then suddenly dread sets in? You're not broken, you just don't have the right sys...
296. How To Get Press, Build Partnerships, and Grow Through Design Friendships
14 Aug 2025
Contributed by Lukas
Four designers. One chance meeting. Unlimited opportunities. What started as a spontaneous trip to an industry event turned into a powerhouse partners...
295. Studio McGee Alum Shares the Real Secrets to Working Smarter in Your Design Business
07 Aug 2025
Contributed by Lukas
If you're trying to grow your interior design business but feel like you're spinning your wheels, this episode will be a breath of fresh air. Renee Bu...
My 7-step framework to accomplishing your goals [Rebroadcast]
31 Jul 2025
Contributed by Lukas
This is your sign to hit pause and check in. We're a little over halfway through the year, can you believe it? Whether you've been crushing your 2025 ...
294. Ask Rebecca: Interior Design Project Management, Client Red Flags & More
24 Jul 2025
Contributed by Lukas
In this first Ask Rebecca Q&A episode, I'm answering your burning questions about running a design business—from staying organized on-site to handli...
293. No Portfolio? No Problem: How to Attract Clients From Day One
17 Jul 2025
Contributed by Lukas
Good design speaks for itself, but what if you're just starting out and don't have a single client project to show? In this episode, I'm sharing how I...
292. From Residential Burnout to Commercial Success: How To Love Interior Design Again with Leslie Abner
10 Jul 2025
Contributed by Lukas
Feeling exhausted by emotional clients and endless design revisions? It might be time to rethink your interior design career path. In this episode, Re...
Communication hacks for when you're Out of Office [Rebroadcast]
03 Jul 2025
Contributed by Lukas
Why You Need an Out-of-Office Email (And How to Write One) Worried clients will think you've disappeared if you take time off? You're not alone. Many ...
291. From $500 Flyers to a $7M Show Home: The Contract Lessons Behind Erica Gelman's Thriving Luxury Design Business
26 Jun 2025
Contributed by Lukas
In this episode, luxury interior designer Erica Gelman returns to share how she evolved her contract from simple terms to a robust, 15-page agreement ...
290.Why Flat Fees Nearly Broke My Design Business
19 Jun 2025
Contributed by Lukas
If you're still charging based on what you think your clients can afford… or afraid to raise your rates in case they push back… this episode is fo...
289. If it's your first year in business, you need to do this
12 Jun 2025
Contributed by Lukas
If you're in your first year of running an interior design business, this episode is for you. Anna Baldi is the founder of Contrast Interior Design an...
288. Why Trade Day Is the Secret to a Smooth Design Project
09 Jun 2025
Contributed by Lukas
Why Trade Day Is the Secret to a Smooth Design Project!! In this episode, Rebecca shares the cringe-worthy story of a chaotic trade day early in her c...
287. The Fastest 2-Month Design Business Transformation You'll Ever Hear
05 Jun 2025
Contributed by Lukas
What if two months could totally transform your interior design business? In this episode, I'm joined by Melissa McDonald of MelMac Designs, an interi...
286. How this designer Tripled Her Rates & Landed a Six-Figure Interior Design Project
02 Jun 2025
Contributed by Lukas
What if you could triple your rates and confidently land your biggest design project yet — in just a few weeks? In this episode, Rebecca sits down w...
285. The Biggest Mistakes Designers Make with Ordering (And How to Avoid Them)
29 May 2025
Contributed by Lukas
Ever lost money (or sleep) over a wrong order, delayed shipment, or missing item? You're not alone — and in this episode, Rebecca Hay shares the hon...
An interview with my very own clients. Why having a process made them choose me! [Rebroadcast]
26 May 2025
Contributed by Lukas
What makes a client say YES to you over someone else? In this episode, I sit down with two of my real-life clients, Kelly & Glen Patchet, founders of ...
284. The One Project I Should've walked away from
22 May 2025
Contributed by Lukas
We all have that one client project we should've walked away from. This is the story of mine—and the powerful (and expensive) lesson it taught me. ...
283. 5 Essentials Every Interior Designer Needs to Start and Build a Business That Supports Their Dream Life
15 May 2025
Contributed by Lukas
Starting an interior design business is about more than just loving design—it's about building a life you love, too. In this episode, Rebecca shares...
282. Are you speaking to your dream client or just... everyone? (How to Niche Down without Scaring Clients away)
08 May 2025
Contributed by Lukas
Wondering why you keep attracting the wrong clients—or no clients at all? In this episode, Rebecca Hay reveals why vague messaging is hurting your b...
281. From DIY Passion to a Multi-Income Design Business with Rebekah Higgs
01 May 2025
Contributed by Lukas
Sometimes the path to success isn't straight—and that's exactly where the magic happens. In this episode, Rebecca Hay sits down with Rebekah Higgs, ...
280. Why Most Designers Are Scared to Raise Their Rates (And What You Can Do Instead)
24 Apr 2025
Contributed by Lukas
Is your pricing keeping you stuck in a loop of burnout, resentment, and budget clients? In this solo episode, Rebecca reveals why most interior design...
279. Real Estate Strategies Every Interior Designer Should Know
17 Apr 2025
Contributed by Lukas
Designers — ever wonder how real estate agents could help grow your business? 🏡 In this episode, I chat with Wendy Smith, a Toronto-based realtor...
278. Interior Design Photography on a Budget: How to Use Your Smartphone Like a Pro
10 Apr 2025
Contributed by Lukas
Before this episode, I didn't believe you could take professional-quality design photos with a smartphone. Now? I'm rethinking everything… Linda Hol...
277. 5 time-saving automations every entrepreneur should have
03 Apr 2025
Contributed by Lukas
Time is your most valuable asset. In this episode, Rebecca shares 5 simple, impactful automations every designer should implement to save time and red...
276. Smart Hiring Strategies for Interior Designers Ready to Scale
27 Mar 2025
Contributed by Lukas
Thinking about hiring but feeling overwhelmed by where to start? In this episode, I sit down with Katie Decker-Erickson, founder of the multi-million ...
275. What you Missed Inside My Bootcamp: How to Pre-Qualify Interior Design Clients
20 Mar 2025
Contributed by Lukas
If you missed my last Standout Designer Bootcamp—or even if you didn't—don't skip this episode! One of the most powerful tools I shared in my rece...
Calculating Project Costs Before Clients Hire You [Rebroadcast]
13 Mar 2025
Contributed by Lukas
Every client wants to know what their project will cost ASAP, and guessing and throwing out a number will only do you and your client a disservice. Th...
274. Why It's Never Too Late to Follow Your Passion in Interior Design
06 Mar 2025
Contributed by Lukas
Is it ever too late to start over? Our guest, Natalie Froom, proves that the answer is a resounding NO! This episode is all about why it's NEVER too l...
273. The Power of Letting Go: Why This Designer Stopped Managing Construction
03 Mar 2025
Contributed by Lukas
This episode explores the journey of launching a new interior design business after stepping away from an existing and thriving design-build. Keely Go...
272. Scaling Smart: Niching Down, Streamlining Processes & Hiring Early
27 Feb 2025
Contributed by Lukas
Success in business isn't about working harder—it's about working smarter. In this episode, Rebecca Hay sits down with Anika Schachtler, a rising st...
271. Finding time to work ON your business
24 Feb 2025
Contributed by Lukas
Growing a successful interior design business requires more than just serving clients—it takes dedicated time to work on the business, not just in i...
270. Bounce Buddies and Future Fridays: How a POP alum uses these strategies to scale
20 Feb 2025
Contributed by Lukas
No matter where you are in your design journey, the skills and experience you've gained can be the perfect foundation for transitioning to interior de...
269. What clients need to hear from you to say yes
17 Feb 2025
Contributed by Lukas
The Secret to Getting a Fast YES from Clients Before we can bring a vision to life, we need a solid YES from the client. The key to making that decisi...
268. What premium clients expect from their interior designer
13 Feb 2025
Contributed by Lukas
We all want to work with our version of a premium client, but before we do so, we need to establish a premium approach. Working with premium clients d...
267. Attracting clients that value your expertise
10 Feb 2025
Contributed by Lukas
In this episode, I'm sharing a tip that will change your life and your business. As an interior designer, you are first and foremost a problem solver!...
266. Escaping the budget client loop as an Interior Designer
06 Feb 2025
Contributed by Lukas
We all want consistent work, but what happens when that work is consistently lacking? Today I share my own experience being stuck inside a seemingly n...
265. Letting Go to Grow: How to Make Room for Something Bigger This Year
30 Jan 2025
Contributed by Lukas
Our identities shift and evolve as we age and I've found clinging to the ego can do more harm than good. I've been battling through a major business d...
264. The 5 Systems Your Interior Design Business Needs to Run Like Clockwork
23 Jan 2025
Contributed by Lukas
We are only human. We're not machines and no matter how good your memory is with the day-to-day, something is bound to be forgotten or slip through th...
263. Booking ideal clients on repeat (it's easier than you think!)
16 Jan 2025
Contributed by Lukas
You may think that working with your dream client is a once-in-a-lifetime experience but I'm here to tell you it doesn't have to be! In this episode, ...
262. Want Great Design Clients on Repeat? Stop People Pleasing!
09 Jan 2025
Contributed by Lukas
If you only choose one thing to focus on in 2025 let it be this: stop 'people pleasing' your clients! We're used to the adage that the customer is alw...
261. My 7 step framework to accomplishing your goals
02 Jan 2025
Contributed by Lukas
2025: The year to think BIG! In this episode, I'm sharing a simple yet powerful goal-setting system designed to help you make 2025 your best year ye...
It's 2025, Let's Do This! Welcome to Season 6
01 Jan 2025
Contributed by Lukas
Welcome to 2025 and a brand new Season 6! I know this is going to be our best year yet, I can feel it! Today I share my word for 2025 along with the o...
Ditching your 9-5 and starting an interior design business [Rebroadcast]
26 Dec 2024
Contributed by Lukas
We're finally here, the last episode of 2024! We wanted to celebrate the year in the best way by rebroadcasting the top episode of the year! This ep...
260. Sharing 4 mistakes I made in business in 2024
19 Dec 2024
Contributed by Lukas
Running a business is full of trial and error, but it's what we do with those errors that shape our growth. In this episode, I'm opening up about som...
259. Use these strategies to Close More Sales Calls With Confidence
12 Dec 2024
Contributed by Lukas
Designers, it's time to toss out those preconceived notions about sales! This episode will completely transform how you approach selling your services...
258. Stop Ignoring Your Finances – Here's Why It's Costing You!
05 Dec 2024
Contributed by Lukas
Like many creatives, I tend to avoid looking at my business numbers but that's not going to be true after this conversation! Danielle Hendon of 4Corne...
257. Progress Over Perfection: Lessons from Your Year in Business
28 Nov 2024
Contributed by Lukas
The best plans are made ahead of time! Even though 2024 is not over yet, it's the perfect time to take a look back at the year, assess, and start plan...
256. Live from High Point Market - Money Matters: Expert tips from a profitable business
21 Nov 2024
Contributed by Lukas
You're in for a treat with this episode. It's Resilient by Design LIVE! This episode is the panel discussion I hosted with three talented and experi...
255. Your story is your strength
14 Nov 2024
Contributed by Lukas
I'm bringing all sorts of new things to the show today! While at High Point Market, I sat down with Jude Charles, who produces documentaries for entre...
254. Addressing isolation as a design business owner
07 Nov 2024
Contributed by Lukas
As Design Business Owners, we're all doing the best we can with the tools we have, but due to the nature of our solo businesses we can sometimes feel ...
How to Increase your Rate [Rebroadcast]
31 Oct 2024
Contributed by Lukas
This episode is all about knowing, and charging, the value of the service you provide. Through the episode, I share the steps and my insights to help ...
253. Trademarking your own product line as a designer
24 Oct 2024
Contributed by Lukas
If you ever wondered if the grass is greener in the product world instead of the service realm, this episode may set you straight. I'm beyond impresse...
High Point Market, is it worth it? Part Two | A Round Table Discussion [Rebroadcast]
17 Oct 2024
Contributed by Lukas
High Point Market is nearly here, are you ready? I'm re-releasing part 2 of my sit down with 3 designer friends who joined me at the 2022 Fall event. ...
252. Why do we experience burnout
14 Oct 2024
Contributed by Lukas
Burnout. We've all been there and I have too. Today I'm sharing my own recent experience of hitting a wall after burning the candle at both ends and s...
High Point Market, is it worth it? Part One | A Round Table Discussion [Rebroadcast]
10 Oct 2024
Contributed by Lukas
I'm bringing back this advice-filled High Point Market Roundtable discussion I had with 3 other fantastic Power of Process and Designer's Room Members...
251. Picking Your Profitable Pricing Model
07 Oct 2024
Contributed by Lukas
Have you thought about which pricing model works for you? When I did this simple, straightforward exercise I was shocked at what I found so listen up!...
250. How to Handle Budget Conversations with Design Clients
03 Oct 2024
Contributed by Lukas
This is a MUST-listen episode, especially for all those interested (or intimidated) by money talk and budget conversations! Nikki Fisher is a seasoned...
249. Finish strong! Tips for wrapping up your design projects
30 Sep 2024
Contributed by Lukas
A design project doesn't end at Reveal Day! So how do you wrap up your design projects to finish as strong as you started and leave a strong lasting i...
248. How to launch an interior design business from scratch
26 Sep 2024
Contributed by Lukas
Ever felt like starting your own business was just a dream, too daunting to pursue? In today's episode, I speak with Ashley Bruggeman, who once though...
247. Getting Confident As An Interior Design Business Owner
23 Sep 2024
Contributed by Lukas
Confidence doesn't just appear; its something earned usually by years of experience, gaining wins and making mistakes. But in today's shorty episode I...
246. How one POP alum moved from side hustle to full time designer & never looked back
19 Sep 2024
Contributed by Lukas
Get out your notebooks for this one, listeners! Today's guest is the infectious and inspiring POP alum, Andrea Krill, who shares her incredible journe...
245. How to Build and nurture your network
16 Sep 2024
Contributed by Lukas
I love stories of career transitions like Lauren Winsor's—they're a true testament to the resourceful bravery it takes to jump into the unknown! You...
244. Design Business Best Practices So You Run Your Projects (and they don't run you!)
12 Sep 2024
Contributed by Lukas
As a business coach, I know there is no one-size-fits-all when it comes to business. What works for me may not work for you, but today's shorty explor...
243. Double your Design Rates with a Solid Process
09 Sep 2024
Contributed by Lukas
I'm just in awe of today's guest, Anika Schachtler, and her incredible approach to niching down and building a community around her business. Anika sp...
242. The #1 Process You Need in Your Interior Design Firm: Presentations & Design Approvals
05 Sep 2024
Contributed by Lukas
In this short but impactful episode of Resilient by Design, Rebecca reveals the most important process that every interior design business needs to sc...