Resilient by Design with Rebecca Hay
Episodes
68. Scaling your business & virtually servicing your clients with Sascha Lafleur
15 Jul 2021
Contributed by Lukas
Interview with Sascha Lafleur In this episode, I had the pleasure to interview the lovely Sascha Lafleur of West of Main. We got to talking all about ...
67. How to deal with unhappy clients
08 Jul 2021
Contributed by Lukas
While running a business, especially a service-based business, we've all encountered unsatisfied, unhappy, and difficult clients. Nobody is perfect, a...
[Rebroadcast] Creating value as a designer with Tiffany Leigh
01 Jul 2021
Contributed by Lukas
Happy Canada Day! Since it's a holiday in the great white north, we've decided to share an oldie but a goodie! We are rebroadcasting Episode 9 from ...
66. How to talk to your clients about window treatments with Ana Pilling
24 Jun 2021
Contributed by Lukas
Interview with Ana Pilling I was able to chat with Ana Pilling, a member of our Designer Meet-ups community and a wonderful window treatment vendor th...
65. The Power of Intention
17 Jun 2021
Contributed by Lukas
Recently I've been experiencing a big life event that's blowing my mind and it is a direct result of the power of intention and goal setting, and so I...
64. Developing financial resilience in your business with Cady North
10 Jun 2021
Contributed by Lukas
Interview with Cady North Today's guest was made for the Resilient by Design Podcast not only because she is the author of a book called The Resilienc...
63. Establishing boundaries with your clients
03 Jun 2021
Contributed by Lukas
Let's talk about boundaries and setting client expectations. Setting boundaries is something I'm constantly working on. I believe that as creative e...
62. Consultations that Convert
27 May 2021
Contributed by Lukas
Today I'm talking about consultations and how to run them so that both you and your client get the most out of your time together. I've had quite a fe...
61. Getting published where it counts with Margot Austin
20 May 2021
Contributed by Lukas
Interview with Margot Austin I had a total fangirl moment in this episode as I had the opportunity to interview Margot Austin of AustinSmyth Communica...
Anniversary Rebroadcast | My Indirect Path To Interior Design
14 May 2021
Contributed by Lukas
Our podcast turns 1 today! 🎉 It's been a wonderful year of sharing all of my marketing, business, process, and mindset knowledge with you. Over the...
60. Mindset is everything with Alaa Yassin
13 May 2021
Contributed by Lukas
Resilient by Design Podcast celebrates its 1st birthday! Interview with Alaa Yassin This episode is a special one for many reasons: This is episode...
59. Your online presence matters with Brandi Bernoskie
06 May 2021
Contributed by Lukas
58. Why you need an online presence for your business
29 Apr 2021
Contributed by Lukas
This solo episode is short and sweet but filled with a lot of good takeaways about the value of having an online presence as a designer and business o...
57. How I run my quarterly review
22 Apr 2021
Contributed by Lukas
This episode is all about how I the quarterly review for my business. When I shared on Instagram at the end of March that I was having an all-day meet...
56. How to stop holding yourself back with Spencer Snakard
15 Apr 2021
Contributed by Lukas
Interview with Spencer Snakard This episode is a little different because we're talking all about mindset and how to stop holding yourself back with E...
Sales tips from my friend at LinkedIn with Tiffany Heimpel [Rebroadcast]
08 Apr 2021
Contributed by Lukas
[REBROADCAST] Interview with Tiffany Heimpel This episode is a fun one because I got to interview my friend Tiffany Heimpel who is a sales manager at...
55. The 3 big hiring mistakes I've learned from
01 Apr 2021
Contributed by Lukas
This episode is all about the top 3 mistakes that I have learned from when it comes to hiring. Although this list can be adapted to any industry or bu...
54. Setting up your design business for financial success with Etel Igreda
25 Mar 2021
Contributed by Lukas
Interview with Etel Igreja Grab a pen and paper before you press play for this episode because it's full of good tips and takeaways. I had the opportu...
53. How to work with builders and developers with Crystal Collinson
18 Mar 2021
Contributed by Lukas
Interview with Crystal Collinson This episode is actually part 2 of my conversation with Crystal Collinson all about working with builders and develop...
52. Love notes & success stories from my Power of Process students
11 Mar 2021
Contributed by Lukas
This episode is a special one because I'm sharing my students' love notes and success stories in honour of enrollment closing tonight (March 11, 2021)...
51. Round Table discussion about hiring, firing & growing your team with Carly Nemtean & Erica Gelman
09 Mar 2021
Contributed by Lukas
Interview with Carly Nemtean & Erica Gelman I've got another bonus round-table discussion episode for you! In this episode, I have a very candid conve...
50. It's never too late to work on your business! A Round table discussion with POP members Laura Thornton & Colleen Shier
04 Mar 2021
Contributed by Lukas
Interview with Laura Thornton & Colleen Shier I had the opportunity to speak with two amazing design professionals, Colleen Shier of Spruce Interiors,...
49. An interview with my very own clients. Why having a process made them choose me! with Kelly & Glen Patchet
02 Mar 2021
Contributed by Lukas
Interview with my clients Kelly & Glen Patchet This episode is SUPER special because it's one that I didn't think I would ever have a chance to do - I...
48. Listen to your gut, how this POP member pivoted his business model with Steve Ryan
25 Feb 2021
Contributed by Lukas
Interview with Steve Ryan In this special episode, I interview one of my Power of Process students, Steve Ryan of Steve Ryan Designs. (YAY!) Steve Rya...
47. A transparent look at my process: A candid interview with my RHD team
18 Feb 2021
Contributed by Lukas
Interview with the Rebecca Hay Designs team This episode is an incredibly special one because I interviewed the designers on my team. I asked my team ...
46. Budgeting, Pricing your services and attracting the right trades with Maia Roffey
11 Feb 2021
Contributed by Lukas
Interview with Maia Roffey In this episode, I interviewed Maia Roffey, Principal Designer, Founder, and Owner of Black Sheep Interior Design. I've k...
45. Building your confidence to make a decision and pivot
04 Feb 2021
Contributed by Lukas
Today's episode is all about how you can build your confidence to finally make those pivots in your life. If 2020 and now 2021 have shown me anythin...
44. How to focus on the one thing and do it well with Michelle Binette
28 Jan 2021
Contributed by Lukas
Interview with Michelle Binette In this episode, I was able to interview Michelle Binette of Michelle Binette Design. Michelle is one of my design bud...
43. How to up your Instagram and Pinterest game as an Interior Designer with Emanuela Schneider
21 Jan 2021
Contributed by Lukas
Interview with Social Media Manager Emanuela Schneider In today's episode, I interview the talented Emanuela Schneider is a social media manager for ...
42. Becoming a mindful entrepreneur with Andrea Freeman
14 Jan 2021
Contributed by Lukas
Interview with Andrea Freeman Welcome to the first interview of Resilient by Design Season 2! In today's episode, I had the opportunity to have a rea...
New Year, New Season, Same Podcast. Welcome to Season 2!
12 Jan 2021
Contributed by Lukas
It's a brand new year - Hello 2021! So here's the deal, we've decided since it's a new year, we needed a new season. Let's leave behind 2020 (with the...
Every business needs a solid process [Rebroadcast]
07 Jan 2021
Contributed by Lukas
[Rebroadcast] Today's episode is all about process and why every business needs one. Process keeps you organized. Process reassures your clients th...
You get to decide what success looks like with Lisa Canning [Rebroadcast]
31 Dec 2020
Contributed by Lukas
INTERVIEW – Lisa Canning Lisa Canning is a true inspiration! She's an author, speaker, coach, mom of eight spreading the word that motherhood doesn'...
41. Get your business ready for 2021 - Part 2
24 Dec 2020
Contributed by Lukas
In the last episode, we did a year in review and I walked you through exactly what do to review a year, assess my profitability, assess my client my b...
40. Get your business ready for 2021 Part 1
17 Dec 2020
Contributed by Lukas
Getting your business ready for the new year is a lot of work. You have to financially review the previous year, look at what worked and what didn't i...
39. How to guide your clients to follow your process with Mindy Applebaum
10 Dec 2020
Contributed by Lukas
Interview with Mindy Applebaum In today's episode, I interview Mindy Applebaum, founder of Luxury Move Management. We talk all about how she's grown h...
38. Uncover the Pillars of Your Business That Make You Unique [Rebroadcast]
03 Dec 2020
Contributed by Lukas
As we move towards the end of the year, reviewing 2020 and setting goals for the coming year is top of mind. Please enjoy this episode from the archiv...
37. The Realities of Designing for TV with Jean Ross
26 Nov 2020
Contributed by Lukas
Interview with Jean Ross This episode is a special one because I was able to interview my dear friend and fellow designer, Jean Ross. We met back in m...
36. Sales tips from my friend at LinkedIn Ft. Tiffany Heimpel
19 Nov 2020
Contributed by Lukas
Interview - Tiffany Heimpel Today's episode is a fun one because I got to interview my friend Tiffany Heimpel who is a sales manager at LinkedIn Can...
35. How to learn what works in your business (celebrate your wins!)
17 Nov 2020
Contributed by Lukas
In today's bonus episode, I'm sharing my wins! & No, I'm not sharing them to pat myself on the back or as a brag session. I'm sharing these "love note...
34. How to serve your luxury clients with Sarah St. Amand
12 Nov 2020
Contributed by Lukas
In today's episode, I interview another talented designer and successful female entrepreneur, Sarah St. Amand of Sarah St. Amand Interior Design. I've...
33. Round Table Talk: No Process is one-size-fits-all with Jessica Kelly & Carly Nemtean
10 Nov 2020
Contributed by Lukas
Today's episode is very different, and I know I say this often but one of my favorites to date. Two of my designer besties and I talk shop in a roundt...
32. Working with Trades: How to thrive TOGETHER with Bryan Kaplan
05 Nov 2020
Contributed by Lukas
Today's episode is a treat because I'm welcoming back Bryan Kaplan, from Construction Consulting Co, to talk all about working with trades. Bryan is...
31. The Importance of providing a good client journey
03 Nov 2020
Contributed by Lukas
BONUS EPISODE The client experience is EVERYTHING in a service based business! In today's episode how I learned the importance of providing a good c...
30. Learning to be confident in your business
29 Oct 2020
Contributed by Lukas
Here's what Mel Robbins has taught me: Confidence isn't a personality trait, it's a learned skill. Today's episode is all about how I learned to be co...
29. What I've learned about Presentations
27 Oct 2020
Contributed by Lukas
Today is an exciting day! My free masterclass is now OPEN for REGISTRATION! Save your seat! In today's episode, I wanted to share what I've learned ab...
28. What you need in your business to gain your clients' trust with Ching Tan
22 Oct 2020
Contributed by Lukas
My guest today is Ching Tan of Tan Interiors and she is another awesome MOG (Momentum Member). Ching has been running her own Interior Design busin...
27. My home reno is a mess
15 Oct 2020
Contributed by Lukas
Today's episode turned out to be a lesson and therapy session for myself about my very own home renovation. I believe the saying goes "Do as I say not...
26. Bringing health and wellness into the home with Sarah Walker
08 Oct 2020
Contributed by Lukas
Interview with Sarah Walker of The Curated House In today's podcast, Sarah Walker and I take a deep dive into all things health, wellness, and sustain...
25. How hiring a freelancer can help you grow your design business with Joanne Dolan
01 Oct 2020
Contributed by Lukas
Today I interview Joanne Dolan, one of my Momentum Members! She is a shining star and business savvy lady! If you're looking to hire extra help in you...
24. How change orders help you stop losing money with Bryan Kaplan
24 Sep 2020
Contributed by Lukas
Not many designers I know use change orders. It seems like something only contractors would need right? Wrong! In fact, I have been desperately trying...
23. Work Smarter With These Hacks
11 Sep 2020
Contributed by Lukas
I just ordered Tim Ferris' book the 4-hour workweek and it got me thinking about the simple ways that I have streamlined how I run my business & what...
22. Why The Experience You Offer Matters More Than The Product with Thalia Toha
03 Sep 2020
Contributed by Lukas
Thalia Toha is an experienced business strategist who specializes in helping emerging business owners get their companies off the ground. Her analytic...
21. Real Estate, Divorce and Learning to be Yourself with Heather Hadden
28 Aug 2020
Contributed by Lukas
My guest today is my good friend Heather Hadden. She is the Realtor, owner & team leader at Hadden Homes here in Toronto. She also happens to be one o...
20. Designing for TV changed my life forever with Brittany Steptoe-Wright
20 Aug 2020
Contributed by Lukas
My guest today is Brittany Steptoe-Wright of BSW Design, who left her high paying job in the corporate world when she was offered a Design Assistant p...
19. The Millennial Playbook to Success with Arika Pierce
13 Aug 2020
Contributed by Lukas
This one is for all the Millennials out there (turns out that I'm a Millennial also)! My guest today is Arika Pierce. She's a Millennial Success Str...
18. What's the deal with change?
06 Aug 2020
Contributed by Lukas
If there's ever been a year filled with change - 2020 is that year. I recorded today's episode at my family cottage in Muskoka. It's a reflective one ...
17. Stop working with the WRONG clients
31 Jul 2020
Contributed by Lukas
When you first start out running your own business you're grateful for whatever work you can get. But if we're not careful we end up going down a pat...
16. You Get to Decide What Success Looks Like with Lisa Canning
23 Jul 2020
Contributed by Lukas
Lisa Canning is a true inspiration. She's an author, speaker, coach, mom of eight spreading the word that motherhood doesn't have to be so hard. She i...
15. Every Business Needs a Solid Process
16 Jul 2020
Contributed by Lukas
Today's episode is all about process and why every business needs one. Process keeps you organized Process reassures your clients that you're not a fl...
14. Why You Shouldn't be Afraid to Fail With Stephanie Davenport MD.
09 Jul 2020
Contributed by Lukas
Resilience means pushing through when you doubt yourself and feel overwhelmed by the competition. But failure can be a good thing! This my first episo...
13. Getting Started in the Design World - My Advice to Students of Design
30 Jun 2020
Contributed by Lukas
My best advice to students looking to get their foot in the door in the design industry.
12. Project Productivity
24 Jun 2020
Contributed by Lukas
This is a direct response to a request by one of my Instagram followers who asked me to talk about project productivity. If there's a topic you'd like...
11. Attracting the Right Clients
19 Jun 2020
Contributed by Lukas
How do you build the confidence to go after your dream client? Before you can even start marketing to attract the right clients you need to recognize ...
10. Goal Setting 101
16 Jun 2020
Contributed by Lukas
In this mini BONUS episode, I break down the basis behind setting goals for your business. I share the strategy I use and share examples of goals that...
9. Creating Value as a Designer with Tiffany Leigh
09 Jun 2020
Contributed by Lukas
In this episode I sit down with Tiffany Leigh of Tiffany Leigh Design to talk about the importance of knowing your value as a designer, how to express...
8. Are You Ready to Make a Hire? Here's What You Need to Know First
01 Jun 2020
Contributed by Lukas
In this podcast I share why you need to hire help to grow your business. And where to start the hiring process. As a business owner we take on way too...
7. The 4 Pillars of Modern Marketing
28 May 2020
Contributed by Lukas
This podcast is all about the 4 pillars of modern marketing. In this episode I break down the areas I think you need to be focusing on when marketing ...
6. How to Optimize Your Instagram to Grow Your Reach
25 May 2020
Contributed by Lukas
Social media can be overwhelming. It can feel like everyone is gaining traction but you. In today's episode I'm sharing all the tactics you can use to...
5. Get Your Clients to Trust You with Cynthia Soda
20 May 2020
Contributed by Lukas
INTERVIEW - Cynthia Soda This episode is such a treat! I interviewed Cynthia Soda of Soda Pop Design. We dig deep into the pain points in our busi...
4. How Being Visible Makes You More Money With Rachel Moriarty
13 May 2020
Contributed by Lukas
INTERVIEW - Rachel Moriarty In this episode I interview Rachel Moriarty and we go deep into the importance of publicity. How visibility in your busine...
2. Uncover the Pillars of Your Business That Make You Unique
13 May 2020
Contributed by Lukas
I'm digging deep in this episode and giving you the tools to market your business. This is a juicy super tangible takeaway episode where I talk about ...
3. How To Be Productive In Quarantine
13 May 2020
Contributed by Lukas
This episode is all about routine and what to do when you are seriously lacking one, like in a pandemic! I share how I've been prioritizing my day dur...
1. My Indirect Path To Interior Design
13 May 2020
Contributed by Lukas
In this first episode I share why I decided to start a podcast and where my story starts. I dive right into my story and the importance of sharing ...