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Resilient by Design with Rebecca Hay

Business Education

Episodes

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152. What it Means to be a Licensed Interior Designer with Maia Roffey & Sharon Portelli

27 Apr 2023

Contributed by Lukas

This is a special episode because we're sharing a live broadcast we did inside our Designer Meet-up Facebook group. We brought together 2 special gues...

151. Stepping in to a CEO mindset with Dena Patton

20 Apr 2023

Contributed by Lukas

In this episode, I chatted with Dena Patton and did a deep dive into the CEO mindset. We talked about how to take you from a fly-by-the-night designer...

How to run a consultation [Rebroadcast]

13 Apr 2023

Contributed by Lukas

In this episode, I share exactly how I run a consultation to ensure that both you and your client get the most out of your time together.  Using a co...

150. Instagram marketing and being yourself on social media with Darla Powell

06 Apr 2023

Contributed by Lukas

I'm thrilled to share this episode with special guest Darla Powell! If you're a design professional you've probably heard of Wingnut Social or of Darl...

149. Standing out from the competition

30 Mar 2023

Contributed by Lukas

In this episode, I delve into marketing! In a time of recession, it is your time to up your game and stand out from your competition. I recently read ...

148. Powerhouse POP Alumni on Moving cities & expanding your offerings with Sarah Grant

23 Mar 2023

Contributed by Lukas

In this episode, I sat down with powerhouse POP alumni, organizer, and decorator Sarah Grant and we chatted all about how she picked up and moved her ...

147. Protecting yourself with a contract. Why you need a contract as an interior designer with Erica Gelman

16 Mar 2023

Contributed by Lukas

In this episode, designer extraordinaire and returning guest, Erica Gelman and I sat down to talk all about contracts! We covered why you need a contr...

146. Getting comfortable with selling with Nikki Rausch

09 Mar 2023

Contributed by Lukas

In this episode, I sit down with entrepreneur extraordinaire and sales maven Nikki Rausch and talk all about getting comfortable with selling. Designe...

145. A raw conversation about balance and boundaries with Jen Sottosanti

02 Mar 2023

Contributed by Lukas

In this episode, I sit down with interior decorator supreme and POP Alumni, Jen Sottosanti! From Nurse to Decorator - Jen moved into interior design a...

144. How to run a post project review

23 Feb 2023

Contributed by Lukas

In this episode, I walk through what we do in my design business when a project phase comes to a close. We like to call it a post-project review. This...

143. Overcoming Self-Doubt with News Reporter Turned Designer Shirlee Engel

16 Feb 2023

Contributed by Lukas

In this episode, I sat down with TV reporter turned designer and POP Alumni, Shirlee Engel. We chatted about her transition into her second career and...

142. Calculating Project Costs Before Clients Hire You

09 Feb 2023

Contributed by Lukas

Let's talk about calculating project costs! This episode will help you answer the question almost every client asks "how much will my project costs". ...

Scaling your business with Sascha La Fleur of West of Main [Rebroadcast]

02 Feb 2023

Contributed by Lukas

A real Groundhog Day moment on the podcast - We're rebroadcasting a fantastic episode from Season 2 with the knowledgeable and inspiring Sascha Lafleu...

141. How to be Profitable as an Interior Designer in 2023

26 Jan 2023

Contributed by Lukas

This episode is all about money but more specifically about being profitable. In this episode, I dive into what really matters when you want to be pro...

140. How to Hire the Right Fit

19 Jan 2023

Contributed by Lukas

In this episode I dive into the process I use to hire the right fit. I'm sharing what I've learned over the years, from lots of trial and error, and w...

139. Is it time to raise your rates? with Abagail Pumphrey and Emylee Williams

12 Jan 2023

Contributed by Lukas

In the first official episode of season 4 of the Resilient by Design Podcast, I'm joined by 2 powerhouse women, Abagail Humphrey & Emylee Williams, in...

Welcome to Season 4

05 Jan 2023

Contributed by Lukas

Welcome to Season 4 Wow, I can't believe we're on season 4 - it's been 2.5 years and I love that we're still doing this podcast! Today I'm sharing wit...

138. Preparing for fiscal year end with Etel Igreda

22 Dec 2022

Contributed by Lukas

This episode brings back another past guest who is full of knowledge, Etel Igreda! In our first chat, we talked about setting up your design business ...

137. My 2022 year end review

15 Dec 2022

Contributed by Lukas

This episode is all about your end-of-year prep! Recently I did a Candid Corner where I shared the key metrics that I look at to review my year and as...

136. How to combat scarcity mentality in a slow economy with Adrian Ramsay

08 Dec 2022

Contributed by Lukas

Today's episode is extra long but extra good! I had the opportunity to sit down once more with the talented Adrian Ramsay! A few months ago I had the ...

135. Why your thoughts could be costing you money with Lisa Canning

01 Dec 2022

Contributed by Lukas

In this episode, I decided to record my time with my good friend, coach, cheerleader and returning podcast guest, Lisa Canning. In our chat, we decide...

134. [Candid Corner] How to get clients to trust you

24 Nov 2022

Contributed by Lukas

In this episode, we take you back inside our community of designers as we share another episode of Candid Corner. In this episode, Rebecca answers com...

133. Busting the myths behind full-service design - A Designer Meet-up Panel Ft. Mia Parres, Jaclyn Genovese & Carly Nemtean

17 Nov 2022

Contributed by Lukas

This episode is the very first time we've ever shared a recording of a live event! What you're about to tune into is a panel talk from the in-person D...

132. High Point Market, is it worth it? Part two | A Round Table Discussion

10 Nov 2022

Contributed by Lukas

Are you ready? This episode is part 2 of my debrief and round table talk about attending High Point Market Fall 2022.  This episode is the second hal...

131. High Point Market, is it worth it? Part one | A Round Table Discussion

03 Nov 2022

Contributed by Lukas

Today's episode is extra special because I was able to sit down and chat with 3 spectacular designers about our experience attending High Point Market...

130. Let your vision inform your business with Natasha Ho

27 Oct 2022

Contributed by Lukas

In this episode I had the opportunity with the fantastic PR Manager turned marketing and growth strategist AND phenomenal businesswoman, Natasha Ho! S...

[Rebroadcast] Learning how to run a business and generate a passive income with Mia Parres

20 Oct 2022

Contributed by Lukas

In this rebroadcast episode, I share my sit down with the talented and multi-passionate Mia Parres of Mia Parres Designs and talk all about the entrep...

129. [Candid Corner] What to do when the contractor wants to be the designer

13 Oct 2022

Contributed by Lukas

This episode is a little different and special! We're sharing an inside glimpse into an episode of Candid Corner.  Candid Corner is a weekly live Q&A...

128. HGTV stars and the wonky Instagram algorithm with Eric Dillman

06 Oct 2022

Contributed by Lukas

In this episode, I had the chance to sit down with a fellow Podcaster and Pittsburg Designer, Eric Dillman. We chatted about the interesting knowledge...

127. Why you need a process before launching your business with Kim Charbonneau

29 Sep 2022

Contributed by Lukas

In this episode, I sit down with Calgary designer, Kim Charbonneau to chat all about her experience as a POP and how it has helped her become comforta...

126. From the chaos of NYC to a peaceful new way of doing business with Elizabeth Cinquini

22 Sep 2022

Contributed by Lukas

In this episode, I sat down with the fabulous designer and POP Alumni, Elizabeth Cinquini. We chatted about her big move from New York City to Florida...

125. Building the courage to start your own business with Yazyth Norelius

20 Sep 2022

Contributed by Lukas

In this episode, I sat down with POP alumni and super powerhouse Yazyth Norelius. We chatted about her boomerang entrepreneurial journey, and how she ...

124. How to run a project kick-off day

15 Sep 2022

Contributed by Lukas

Before I tell you about today's episode I wanted to share that my signature course, Power of Process is officially OPEN FOR ENROLLMENT TODAY! 🎉  L...

123. Stop working in Survival Mode with Lisa Kooistra

13 Sep 2022

Contributed by Lukas

In this episode, I had the pleasure to sit down with the intelligent and talented Lisa Kooistra. We chatted about her entrepreneurial journey and how ...

122. Is fixed fee billing for you?

08 Sep 2022

Contributed by Lukas

In this episode, I am sharing all things Fixed Fee Billing! I walk you through the pros and cons of the different pricing models, share some stories f...

[Rebroadcast] It's never too late to work on your business! A Round table discussion with POP members Laura Thornton & Colleen Shier

06 Sep 2022

Contributed by Lukas

I had the opportunity to speak with two amazing design professionals, Colleen Shier of Spruce Interiors, and Laura Thornton of Thornton Design, ...

121. How to say no to sharing your discounts

01 Sep 2022

Contributed by Lukas

How do you handle it when your client asks for your designer discount? Everyone who owns a business of any kind will be asked this question at some po...

120. Automating your processes using Dubsado with Charlotte Isaac

25 Aug 2022

Contributed by Lukas

If you want to automate your business a little and are looking for a program to help you with your operations and managing your processes, this episod...

119. Attracting clients in a slow economy

18 Aug 2022

Contributed by Lukas

In this episode, I share ways you can attract clients during an economic slowdown. I walk you through the basics of understanding who is your ideal cl...

118. How to Grow Beyond Your Audience and Get More Exposure with Lisa Simone Richards

11 Aug 2022

Contributed by Lukas

This amazing episode with PR and visibility strategist Lisa Simone Richards is all about getting visible and how you can do it yourself! About Lisa S...

117. How to prepare your clients for photoshoot day

04 Aug 2022

Contributed by Lukas

In this episode, I share how you can prepare your clients for photoshoot day.  I walk through the document I send my clients to set their expectation...

116. Money in the bank - Fun strategies for a quick cash injection

28 Jul 2022

Contributed by Lukas

This episode is all about how you can bring quick money into your business!  When the economy is unpredictable and there's a possibility of a recessi...

115. How to use magnetic marketing to grow your interior design business with Pamela Durkin

21 Jul 2022

Contributed by Lukas

In this episode, we talk about something that I love… MARKETING! I sat down with, interior designer and business coach, Pamela Durkin to chat about...

114. Ensuring you get to style your clients' space every time

14 Jul 2022

Contributed by Lukas

Designers, if you have styling questions, this episode is for you! In this episode, I talk all about styling and how you can ensure you actually get t...

[Rebroadcast] Becoming a mindful entrepreneur with Andrea Freeman

07 Jul 2022

Contributed by Lukas

113. Know your Numbers Part 3 - How to Forecast for your business

30 Jun 2022

Contributed by Lukas

The Know Your Numbers Series is back with Part 3! I brought my Operations Manager Merilee Wright back in to talk all about forecasting and how you can...

112. Taking a worry-free vacation from your business

23 Jun 2022

Contributed by Lukas

This episode is all about you can manage to take a worry-free vacation from your business (every entrepreneur and business owner needs this)! I'm shar...

111. How to deal with a client who has bad taste

16 Jun 2022

Contributed by Lukas

Today's episode is brought out by some personal experiences and questions from the community. This episode is all about dealing with a client who has ...

110. Best practices for billing clients with Katie Raffetto

09 Jun 2022

Contributed by Lukas

In this episode, I sit down with Katie Raffetto to talk about all billing. Billing clients can be a stressor for many designers, in this conversation ...

109. The 2 types of designers: The Hobbyist & The Business Owner

02 Jun 2022

Contributed by Lukas

There are 2 types of designers in this world - one you want to be & one you don't.  In this episode, I'm going to talk about what it means to be a bu...

108. Know your numbers Part 2: What it costs to run your business with Merilee Wright

26 May 2022

Contributed by Lukas

In this episode, we are back with Merilee Wright for Part 2 of the Know your numbers series where we talk all about expenses and what it actually cost...

[Rebroadcast] Setting up your design business for financial success with Etel Igreda

19 May 2022

Contributed by Lukas

Grab a pen and paper before you press play for this episode because it's full of good tips and takeaways. I had the opportunity to chat with Etel Igre...

107. Thriving past PTSD, Focusing on your mindset and Learning to say NO with Jami Sparling

12 May 2022

Contributed by Lukas

In this episode, I had the opportunity to have a candid conversation about mindset, boundaries, and processes with the talented and ever-resilient des...

106. Sourcing Dos and Don'ts

05 May 2022

Contributed by Lukas

In this episode, I share my Dos and Don'ts when it comes to sourcing (one of the most fun but often frustrating parts of being a designer)! Through ...

[Rebroadcast] A photographer's perspective on what makes a successful photoshoot with Mike Chajecki

28 Apr 2022

Contributed by Lukas

Photography is SO important to a designer's business. It is how you show off what you can do, not only 1 on 1 to clients or on your website but also t...

105. Tips and tricks to getting your clients to sign off on all items in the design

21 Apr 2022

Contributed by Lukas

In this episode, I'm sharing my 5 tips for getting your clients to sign off on your designs! I'll also share a bonus nugget which is basically how we ...

104. Content is Oxygen. Getting Published as a Designer with Natalie Norcross

14 Apr 2022

Contributed by Lukas

In this episode, I sit down with Natalie Norcross to talk about PR and getting published as a designer. We touch upon the top publications, strategy, ...

103. Moving Cities, Starting Over & How Having a Process Frees you up to do the things you love with Laurie Sprague

07 Apr 2022

Contributed by Lukas

In episode 103, I had the opportunity to interview another amazing designer and beloved POP Alumnus, Laurie Sprague. Laurie's story is really unique i...

102. Success stories from POP members

31 Mar 2022

Contributed by Lukas

In this episode, I wanted to really talk about the importance of investing in your business and doing things like establishing systems and processes! ...

101. It doesn't have to be perfect, it just has to start. The biggest 12 month business transformation with Jocelyn Polce

29 Mar 2022

Contributed by Lukas

In this bonus episode, I sit down and chat with a star member of our community and super talented Connecticut designer, Jocelyn Polce. We talk about h...

100. 100th Episode special! Your favorite guests revisited.

24 Mar 2022

Contributed by Lukas

WOW WOW WOW! I can't believe this is the 100th Episode of the Resilient by Design podcast!  Before I started Resilient by Design, I wanted to start ...

99. Women versus Men in Business with Home Stager & Designer Steven Ryan

17 Mar 2022

Contributed by Lukas

In this episode, we bring back a familiar voice from season 2 of the podcast, Steve Ryan! Steve is not only a designer, stager, and POP alumni, but he...

98. How to discuss Covid delays with clients

10 Mar 2022

Contributed by Lukas

This topic comes from a direct request from one of our listeners inside our Designer Meet-up Facebook group! In this episode, I talk about how Covid-1...

97. Overcoming Imposter syndrome & Getting comfortable with being uncomfortable with Corporate Designer turned Entrepreneur & POP Alum Adriana Pietropaolo

08 Mar 2022

Contributed by Lukas

This Bonus episode is of a very interesting conversation I had with the talented and intelligent Adriana Pietropaolo. In the episode, she shares how s...

96. Know your Numbers | Part 1 - Understanding Project Profitability with Merilee Wright

03 Mar 2022

Contributed by Lukas

This is the first episode in our multi-part Know Your Numbers series. My own Operations Manager, Merilee Wright, and I are teaming up to help you lear...

95. Taking back control of your business one step at a time with Sarah Bilicki

24 Feb 2022

Contributed by Lukas

In this episode, I had the absolute pleasure of chatting with the intelligent and bubbly Sarah Bilicki to talk about her business journey and all of t...

[Rebroadcast] Project Productivity

17 Feb 2022

Contributed by Lukas

Today's episode is a rebroadcast from our first season of the podcast all about project productivity. So what does this mean? In this episode, I talk ...

94. Scaling your business & growing your team with Regan Baker

10 Feb 2022

Contributed by Lukas

If you are looking to grow a team or make your small team bigger, or scale your business in any way, you're going to love my chat with Regan Baker! In...

93. My experience working with a publicist

03 Feb 2022

Contributed by Lukas

This episode comes directly from a question asked in our Designers Meet-up Facebook group, aka a dedicated listener! In episode 89 I spoke about my ...

92. How to effectively use a paper planner with Rhea Claire

27 Jan 2022

Contributed by Lukas

In this episode, I chat with Rhea Claire all about how to effectively use a paper planner as support for goal setting and to help keep you on track. W...

91. The financial challenges that keep designers from building wealth with Erinn Bridgman

20 Jan 2022

Contributed by Lukas

What is your relationship with money? In this episode, I chat with Erinn Bridgman who is a money management and mindset coach and we talk about the im...

90. Annual Company Planning | Part 2

13 Jan 2022

Contributed by Lukas

Happy New Year & Happy new Season! This is the first official episode of Season 3! In this episode, I dive into the second part of my Annual Company P...

Welcome to Season 3

06 Jan 2022

Contributed by Lukas

Welcome to season 3, which also happens to be my third year doing this podcast in a pandemic- Wow! Here's hoping that by Season 4(2023), we'll be tota...

[Rebroadcast] Focus on your strengths and take back control of your business with Karin Bennett

30 Dec 2021

Contributed by Lukas

This year is so close to the end and to celebrate we are rebroadcasting a very special episode! Today marks the end of Season 2 of the Resilient by De...

89. Annual Company Planning | Part 1

23 Dec 2021

Contributed by Lukas

Doing Year-End Reviews changed my business. I'm not even exaggerating! Up until a few years ago, I didn't review how I did the previous year and just ...

88. Back to Basics. Let's set some goals!

16 Dec 2021

Contributed by Lukas

As we near the end of the year I think its a great time to review your year and plan ahead. In the following episodes, I plan to share how I do my End...

87. Learning how to run a business and generate a passive income with Mia Parres

09 Dec 2021

Contributed by Lukas

Interview with Mia Parres In this episode, I sit down with the talented and multi-passionate Mia Parres of Mia Parres Designs and talk all about her e...

[Rebroadcast] Round Table Talk: No Process is one-size-fits-all with Jessica Kelly & Carly Nemtean​

02 Dec 2021

Contributed by Lukas

Today we are REBROADCASTING a brilliant episode all about process! Process is so incredibly necessary when you're building and growing your business f...

86. Managing your Pipeline

25 Nov 2021

Contributed by Lukas

Before we dive into the episode, I just wanted to say: HAPPY THANKSGIVING TO ALL MY AMERICAN FAMILY, FRIENDS, AND FOLLOWERS! 🦃 ----  Today's episo...

85. Stop Caring What Other People Think with Designer & Multi-Passionate Entrepreneur Louis Duncan-He

18 Nov 2021

Contributed by Lukas

Interview with Louis Duncan-He In this episode, I had the opportunity to chat with Louis Duncan-He, a fantastic Calgary-based designer and multi-passi...

84. Learn from my mistakes

11 Nov 2021

Contributed by Lukas

In this episode, I share 7 BIG mistakes I've been over the years of being in the interior design industry and running my business! 😱 Recently in ou...

83. A photographer's perspective on what makes a successful photoshoot with Mike Chajecki

04 Nov 2021

Contributed by Lukas

Interview Mike Chajecki I had a chance to sit down with my photographer Mike Chajecki and talk all about running successful photoshoots! Mike Chajeck...

[Rebroadcast] Getting published where it counts with Margot Austin

28 Oct 2021

Contributed by Lukas

We are rebroadcasting a brilliant episode with an amazing guest, Margot Austin! Margot is a former magazine editor and co-owner of AustinSmyth Communi...

82. Making Mindful Design Choices for a Healthy Planet with Katie Storey​

21 Oct 2021

Contributed by Lukas

Interview with Katie Storey In this episode, I had the amazing chance to talk about something that I have been passionate about for years with the tal...

81. Gain clarity in your business through meditation with Sensei Victoria Whitfield

14 Oct 2021

Contributed by Lukas

Interview with Sensei Victoria Whitfield This episode is a little different as we dive into gaining clarity for your business through meditation with ...

80. Finding your Modern Day Marketing Balance [ft. Success Notes from Momentum Alumni]

07 Oct 2021

Contributed by Lukas

In this episode, I talk all about what modern marketing is and the importance of finding your balance. I also share success notes from Momentum Alumni...

79. The journey to rebranding your business with Cristalee Brinkworth

05 Oct 2021

Contributed by Lukas

Interview with Cristalee Brinkworth  This bonus episode is another special one because I had the chance to sit down with another on one of my MOGs (M...

78. Grow your team, Grow your business with Dina Holland

30 Sep 2021

Contributed by Lukas

Interview with Dina Holland I had the absolutely pleasure to sit down with the wonderfully talented designer and my good friend, Dina Holland of Dina ...

77. Marketing your genius with Nikki Nash

23 Sep 2021

Contributed by Lukas

Interview with Nikki Nash It's been awhile since I talked about marketing with another individual as passionate as today's guest! I sat down with Nikk...

76. Make more money by building your confidence with MOG Robbin Caskenette

21 Sep 2021

Contributed by Lukas

Interview with Robbin Caskenette In this bonus episode, I had the pleasure of speaking with fellow designer and Momentum Alumni, Robbin Caskenette.  ...

75. The Power of Perception with Neuro-certified coach Hilary Decesare​

16 Sep 2021

Contributed by Lukas

Interview Hilary Decesare In this episode, I had the pleasure of chatting with Neuro-certified coach Hilary Decesare, and we talked about some of my f...

74. The Power of Finding Your Niche

14 Sep 2021

Contributed by Lukas

We're back from our little break with a bonus episode for you about the power of finding a niche and pinpointing what makes you and your business uniq...

[Rebroadcast] Stop working with the wrong clients!

09 Sep 2021

Contributed by Lukas

Rebroadcast week #2  Episode 17 is all about putting your business into the perspective of where it currently lives, what have you done so far, and w...

[Rebroadcast] How Being Visible Makes You More Money With Rachel Moriarty

02 Sep 2021

Contributed by Lukas

REBROADCAST ALERT~ INTERVIEW with Rachel Moriarty In this episode, I interview Rachel Moriarty and we go deep into the importance of publicity. How vi...

73. The Power of Metrics in your Marketing & Growing as an Entrepreneur with Ana Raynes

26 Aug 2021

Contributed by Lukas

Interview with Ana Raynes In this episode, I had the chance to sit down and speak with a digital marketing expert, Ana Raynes, and we chatted about th...

72. Pricing your services

19 Aug 2021

Contributed by Lukas

Today I'm talking about a very hot topic in our design community, pricing your services. In this episode, I share my experience with pricing my servic...

71. Focus on your strengths and take back control of your business with Karin Bennett

12 Aug 2021

Contributed by Lukas

Interview with Karin Bennett This episode is extra special because I had the opportunity to have a very real and honest conversation with Karin Bennet...

[Rebroadcast] Learning to be confident in your business

05 Aug 2021

Contributed by Lukas

Can you believe it's August?! Because we're just coming back from a long weekend (if you're in Canada) we thought to reshare an episode from Season 1 ...

70. The psychology of success and identifying your barriers with Amira Alvarez

29 Jul 2021

Contributed by Lukas

Interview with Amira Alvarez Today's episode is a juicy one as I had the opportunity to sit down and chat with Amira Alvarez all about the psychology ...

69. 5 Things we've done to improve our project management experience

22 Jul 2021

Contributed by Lukas

In this episode, I share 5 things that I think have truly improved our ability to offer a good project management experience. Since our design firm is...

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