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SaaS Interviews with CEOs, Startups, Founders

1528 How 6 Month Old Orgo Got First 25 Customers, $7.5k in MRR

30 Sep 2019

Transcription

Chapter 1: What inspired the founder to create OrgOS?

0.031 - 26.562 Nathan Latka

launched a couple months ago they're now doing about 70 7 500 bucks per month across 25 customers helping them with their hr needs each customer pays about 300 bucks per month they've done this by raising just about a million bucks 500 equity 500 in debt uh they're based at 12 of them based in berlin and madrid founded again in 2017 scaling nicely with uh about a 450 500 cac usually via affiliates so quick two month three month payback period they're obviously really healthy

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26.542 - 44.55 Nathan Latka

Hello, everyone. My guest today is Max Bauermeister. He has followed his studies at KCL in London and his first experience of scaling at a rocket internet company all the way to IPO. Initially worked as a consultant for a boutique consultancy, which focuses on procurement and restructuring where he was also involved in HR and reorganization projects. Today,

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44.53 - 63.512 Nathan Latka

He moved to help scale, sorry, two years later, he moved to help scale an insure tech organization from 15 to 160 employees within three years, supporting their international strategy. During that experience, he discovered a gap in the market for a one-stop tool to scale companies and digitize HR. Now he's focused on Orgo S to solve that problem. Max, are you ready to take us to the top?

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Chapter 2: How does OrgOS generate revenue?

64.533 - 65.554 Max Bauermeister

Yep, I'm sure I'm ready.

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65.874 - 73.643 Nathan Latka

All right, and for those of you following along, the website is orgos.io. Max, what's the company doing? What's your revenue model? How do you make money?

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74.281 - 100.953 Max Bauermeister

Okay, so the company itself is basically an HR platform. So it's designed to digitize all your HR needs from recruitment to off boarding to onboarding to your holiday processes or HR processes. And basically, yeah, we have a license models or proceed model, essentially. Right now, it's pretty straightforward. It's actually five euros per employee per month.

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Chapter 3: What is the target customer profile for OrgOS?

102.195 - 118.497 Max Bauermeister

Exactly. And you can customize whatever modular because the Orgo S basically built up structure in a modular structure. So you can say, I want only recruitment or only onboarding or only holidays or whatever you want to do or your serving tool. Yeah.

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118.477 - 124.335 Nathan Latka

And Max, what is the typical team, the average team that signs up with you? How many employees or team members they typically sign up?

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124.906 - 140.511 Max Bauermeister

Yeah. So, so right now I think the majority of our customers are actually high growth startups. So there's somewhere between let's say 30 and about 120 employees and they're looking to scale within the next few months or year.

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140.551 - 141.071 Nathan Latka

Okay.

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Chapter 4: How much funding has OrgOS raised and what is the funding structure?

141.292 - 150.306 Nathan Latka

So 30 employees at a five kind of Euro per month price point puts you at about called 150, 160 United States dollars per month, kind of on an average logo. Is that about right?

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150.775 - 157.822 Max Bauermeister

That's like the minimum, basically. That's where you would start, right? It wouldn't make sense below 30 employees. You can still handle that with Excel or any other.

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157.942 - 161.465 Nathan Latka

Would you say that's a fair average across your base or is it closer to 200 or 300 a month?

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162.706 - 170.114 Max Bauermeister

So right now, the average users per customer is probably about 60, 70, I would say.

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170.174 - 170.774 Nathan Latka

Oh, wow. Okay, good.

Chapter 5: What strategies did OrgOS use to acquire their first customers?

171.135 - 176.36 Nathan Latka

All right. So we could essentially double that then and get up to call it 300 bucks a month minimum, something in there.

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176.6 - 176.96 Max Bauermeister

Yeah.

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176.98 - 180.023 Nathan Latka

That's great. Put this on a timeline for me. What year did you launch the company in?

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180.458 - 186.467 Max Bauermeister

Yeah. So we launched in 2017 in February actually. Uh, that's, that's the original founding date.

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187.087 - 187.368 Nathan Latka

Okay.

Chapter 6: What has been the customer churn rate for OrgOS?

187.388 - 192.535 Nathan Latka

And have you bootstrapped the company or raised? Uh, so we raised, okay. How much have you raised today?

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193.396 - 217.931 Max Bauermeister

So we raised, uh, just shy of a million, I would say altogether in a, uh, in an initial race we raised around, yeah, Just shy of half a million to build a product, essentially. And then we raised another just shy of $500,000 this year. And since this year, we were basically live and launched the product in April with the first customers.

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218.532 - 224.182 Nathan Latka

And all equity or was it some of this debt, convertible debt? some of this second round was convertible debt. Interesting.

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Chapter 7: How does OrgOS handle affiliate marketing and customer acquisition?

224.202 - 228.351 Nathan Latka

So walk me through why you made that decision to do equity for the first 500 and debt for the second 500.

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228.371 - 253.615 Max Bauermeister

Yeah, for sure. So, um, basically it was, it was the easier solution for us right now, right? We, we didn't want to spend time, uh, through all, um, you know, go through all the, with all the sort of bureaucratic hurdles, uh, of having to basically go through and also we weren't sure what the current valuation was really like and we didn't want to force us or

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253.882 - 283.975 Max Bauermeister

the angels or the syndicates into a situation where they would have to basically evaluate what the company is worth. So we wanted to have the professional investors basically give their indication next year and then the angels and, um, the syndicate sort of, um, a fair chance to jump on board right now. Um, and, um, you know, not have to guess some sort of valuation right now.

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284.816 - 286.839 Nathan Latka

But, but your first 500 was priced.

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Chapter 8: What lessons did the founder learn from their entrepreneurial journey?

287.92 - 302.738 Nathan Latka

So there, so there was a value there. Like there usually people do is they, they raise debt or can roll note to avoid the valuation conversation, but you, you already set the valuation in the first round. So was it a situation where you needed more money? You couldn't raise it unless you did a down round. So you did debt instead. Yeah.

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303.224 - 321.311 Max Bauermeister

Uh, no, no, basically it was, it was just, um, it was just that we didn't want to have the bureaucratic, um, hurdles of raising. So, so in the first round we, we had, we gave away equity, right. Um, but in the second round it was a convertible, uh, note essentially. Um, and yeah, that was just, uh, for ease of the process, right.

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321.332 - 326.539 Max Bauermeister

Because we don't have to basically, um, run it through the notary as in Germany, here's the case, for example.

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326.58 - 331.527 Nathan Latka

And so I see, I see. Very good. And then how many customers have you scaled to today?

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331.979 - 342.597 Max Bauermeister

So right now we have approximately between, I think it's about 700, 800 end users, essentially, consisting of approximately 25 B2B customers.

347.588 - 366.646 Nathan Latka

Now, you guys have heard me on this show interview a lot of people playing in the e-commerce space and they are crushing it. In fact, if you guys are following e-commerce as a trend in general, you know that e-commerce brings in over $500 billion in sales each year and is expected to grow to 1 trillion in the next decade. You've got to be selling online. Now, here's the thing.

366.686 - 376.496 Nathan Latka

It's very difficult to do this. A lot of these platforms charge expensive transaction fees, which is fine if I'm an investor in the business, but it also means a small business has to pay more money. Right. Here's the thing.

376.556 - 390.84 Nathan Latka

I found this tool called Volusion, which maybe their business model is not a good one, but it's great for the merchants because the merchants make on average two X more than on other platforms. That's you, the seller with the e-commerce idea, the physical products you want to sell online. Again, great platform. for you.

390.86 - 412.04 Nathan Latka

This is Volusion, the easiest and fastest all-in-one e-commerce platform designed specifically for small businesses. You don't need any coding or design experience to check it out. So come see why Volusion is the number one rated e-commerce platform according to Trustpilot. Get a free 14-day no-risk trial. No credit card required. Visit volusion.com forward slash the top.

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