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SaaS Interviews with CEOs, Startups, Founders

Can SlidesUp Actually Threaten CVent, Bizzabo?

22 Jun 2020

Transcription

Chapter 1: What is SlidesUp and how does it function?

0.031 - 7.762 Nathan Latka

So the average new price is $10,000 per year on these two pilots. But when you look at historically all of your customer base right now, what's the RPO? I assume it's lower.

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8.583 - 22.762 Kunal Bhatia

Much lower. It was within that $1,000 to $5,000 range, which is not very supportive of either sales model, whether it's product-led sales or having BDRs and the whole sales team.

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22.802 - 49.225 Nathan Latka

So that's like $100 or $200 a month kind of positioning. Exactly. Exactly. You are listening to Conversations with Nathan Latka. Now if you're hearing this, it means you're not currently on our subscriber feed. To subscribe, go to getlatka.com. When you subscribe, you won't hear ads like this one. You'll get the full interviews. Right now, you're only hearing partial interviews.

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49.205 - 55.735 Nathan Latka

And you'll get interviews three weeks earlier from founders, thinkers, and people I find interesting.

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Chapter 2: What challenges did Kunal face moving from Boston to San Francisco?

56.236 - 60.462 Nathan Latka

Like Eric Wan, 18 months before he took Zoom public.

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60.482 - 65.009 Unknown

We've got to grow faster. Minimum is 100% over the past several years.

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65.029 - 76.326 Nathan Latka

Or bootstrap founders like Vivek of QuestionPro. When I started the company, it was not cool to raise. Or Lookers CEO Frank Bien before Google acquired his company for $2.6 billion.

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76.508 - 80.533 Unknown

We want to see a real pervasive data culture, and then the rest flows behind that.

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81.314 - 107.394 Nathan Latka

If you'd like to subscribe, go to getlatka.com. There, you'll find a private RSS feed that you can add to your favorite podcast listening tool, along with other subscriber-only content. Now look, I never want money to be the reason you can't listen to episodes. On the checkout page, you'll see an option to request free access. I grant 100% of those requests, no questions asked. Hello, everyone.

107.434 - 112.642 Nathan Latka

My guest today is Kunal Bhatia. He's building a complex event planning software called Slides Up.

Chapter 3: How does SlidesUp differentiate itself from competitors like Cvent and Bizzabo?

112.662 - 129.668 Nathan Latka

He's a product designer from Boston, now living in San Francisco, and he's the co-founder and design lead at the company Slides Up. He's an outdoor fitness enthusiast because of November Project and coaches at Uncommon Movement. Maybe we'll meet him at a free workout. Kunal, you ready to take us to the top? Sure am. So are you like super strong? You'd kick my butt at the gym?

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129.766 - 137.194 Kunal Bhatia

Oh, actually, I haven't been working out regularly for the last month since I moved out to San Francisco. But, you know, talk to me in three months.

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137.314 - 140.638 Nathan Latka

So you're in San Francisco from Boston. Which rent is more expensive?

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142.079 - 162.248 Kunal Bhatia

Rent in Boston was zero dollars because I was living with my parents. So I've got infinite rent increase in the most expensive market in the world. So out of curiosity, what are you paying now in San Francisco for rent? Uh, it's a temporary managed place from this place called Zeus living. Uh, they're phenomenal. And my rent is 3,800 with them.

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162.468 - 171.296 Kunal Bhatia

I get full Airbnb style business ready rental from them furnished. I like my personal move team. Zeus. What Zeus? What Zeus living?

171.757 - 177.122 Nathan Latka

Interesting. I'll have to look that up. Okay, good. Let's talk about slides up. So what do you mean by complex event management software?

177.923 - 197.858 Kunal Bhatia

Sure. So anything that has many sessions or many speakers, you know, think, uh, a sales kickoff meeting at a company or, you know, team offsite, something like trainings, workshops, even a leadership summit, any of these complex internal or external events that companies are hosting.

Chapter 4: What is the pricing model for SlidesUp's services?

198.298 - 201.582 Kunal Bhatia

That's the kind of stuff that slides up will help you organize.

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201.862 - 207.748 Nathan Latka

Interesting. OK, so that's the company. I mean, are you targeting enterprise SMB? What's the average company paying per year to use the technology?

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208.201 - 230.749 Kunal Bhatia

Sure. So we started off with actually a different market with conference organizers. And, you know, I got the feedback then from Hiten Shah, you know, don't be in that uncanny valley of like, you know, there's the SMB market, then the uncanny valley and then enterprise, you know, mid market. So we were right in that that dead zone before. We've since changed

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231.05 - 234.954 Kunal Bhatia

our average contract value is now up above 10K.

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235.254 - 243.282 Nathan Latka

Okay, 10K per year? Yeah. Okay, that's great. So, I mean, did you have to change anything about the product to change that output? It was literally just positioning on the landing page.

244.002 - 264.273 Kunal Bhatia

It was literally positioning. And we've done that positioning change in the last two months. We've run two enterprise pilots recently with fabulous, you know, Fortune 500 customers of ours. So we're right now in that... middle positioning change and it's going well so far.

264.533 - 272.203 Nathan Latka

So the average new price is $10,000 per year on these two pilots. But when you look at historically all of your customer base right now, what's the RPO? I assume it's lower.

273.024 - 286.941 Kunal Bhatia

Much lower. It was within that one to 5K range, which is, you know, not very supportive of either sales model, whether it's product led sales or, you know, having BDRs and the whole sales.

286.961 - 292.074 Nathan Latka

So that's like that's like 100 or 200 bucks a month kind of positioning. Exactly. Yeah. Interesting.

Chapter 5: How did Kunal's experience with Y Combinator influence SlidesUp's growth?

292.114 - 294.233 Nathan Latka

All right. Put this on a timeline for me. When'd you launch?

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294.702 - 318.277 Kunal Bhatia

We launched about three years ago and then went through Y Combinator Startup School in 2017. That sort of helped us accelerate our growth initially. We actually shut down in the middle officially earlier this year. But a couple months ago, we got some people knocking on our doors to run enterprise contracts, enterprise pilots that we ran.

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318.317 - 322.043 Nathan Latka

Okay, so 2016, you launched. And now how many customers are you serving today?

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322.951 - 330.8 Kunal Bhatia

So we've got a handful in the new space with enterprise companies as well as mid-market companies.

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331.241 - 337.008 Nathan Latka

But add up all of them, the new ones you're talking to right now and your old historic ones. Are we talking like 10 customers or like 100 or 10,000 or what?

337.789 - 338.89 Kunal Bhatia

Between 10 and 100.

339.19 - 344.757 Nathan Latka

Between 10 and 100. Got it. So at a minimum 10, right at 200 bucks a month, you're doing north of 2000 bucks a month right now in revenue.

345.968 - 351.064 Kunal Bhatia

Yeah, much higher now because of the new mix of customers with the enterprise pilots.

351.084 - 353.13 Nathan Latka

Have you closed any of those pilots yet, though? Yes.

Chapter 6: What strategies did SlidesUp implement to attract enterprise clients?

387.095 - 393.185 Kunal Bhatia

Um, so I would have to say it's somewhere on the five to 10 K scale.

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393.205 - 398.493 Nathan Latka

Yep. Yep. Yep. Fair enough. Uh, with potentially a lot of change happening over the next 12 months as you move aggressively towards enterprise.

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399.135 - 399.555 Kunal Bhatia

Exactly.

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399.816 - 404.984 Nathan Latka

Yep. Okay. Very good. Um, where are you getting these two new enterprise pilots? How, how they find you?

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405.645 - 428.412 Kunal Bhatia

Yeah, actually one was word of mouth, uh, from our very first customer droid con Boston, uh, fabulous conference that they host over there for Android developers. And one of the people who was on the volunteering team who was using our product for data through our API into their native app that they built for the conference, he basically wanted to do the same thing for his company.

428.432 - 434.972 Kunal Bhatia

They were running an internal IT conference and he basically used it for the exact same use case.

435.653 - 442.478 Nathan Latka

Very cool. Okay. So he, it was the same person. It wasn't a referral. It was the same person at a different conference.

442.558 - 454.429 Kunal Bhatia

Yeah. So the buyer was different at the conference than the company. The, the person that the company just happened to you have used it a little bit while working with the conference organizer.

454.529 - 458.292 Nathan Latka

You mentioned you went through YC. So you've raised some, how much total have you raised?

Chapter 7: What are the current revenue figures and customer base for SlidesUp?

476.521 - 503.417 Nathan Latka

The answer is simple. I use postgator.com to keep the thing cranking along. They've got a 45-day money-back guarantee, which is great. I used their free website builder to get this site up because it's ideal for WordPress. It's just what I use. They've got 4,500 templates and a free e-commerce plugin as well. And 24 seven support, which we love, right? We love that. I bug the hell out of them.

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503.477 - 522.353 Nathan Latka

They always get back to me. So I've got you 30% off along with a hundred dollars and free AdWords credit to grab it. Just go to hostgator.com forward slash Nathan, but you got to do it now. Again, hostskater.com forward slash Nathan. How many folks are on the team?

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523.195 - 534.28 Kunal Bhatia

We have three right now, and we're just about to hire. We hired our first... Marketing associate from this platform called Gen M. So they'll be doing some outbounding with me.

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534.3 - 535.502 Nathan Latka

Spell that. It's G-E-N.

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536.283 - 551.628 Kunal Bhatia

Gen M. Yeah. Kind of like Gen Z, except, you know, I guess Gen Marketer. Basically, you can get an apprentice, a marketing apprentice to help you for $50 a month. And the exchange there is that you get to mentor them for a couple hours.

551.648 - 554.513 Nathan Latka

Is there good quality people? Are they real hustlers? They're willing to work hard?

555.134 - 565.468 Kunal Bhatia

They're willing to work hard, and so far I've interacted with two, and it's going well so far in week two. They're based in the U.S. or all over the world? All over the world.

Chapter 8: What future plans does Kunal have for scaling SlidesUp?

565.568 - 569.874 Kunal Bhatia

So our first one was from Chicago, and our second one is in Mexico City.

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570.155 - 574.741 Nathan Latka

Very cool. Okay, so the team's three today. What's the split between engineers versus business person?

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575.542 - 591.909 Kunal Bhatia

Yeah, so basically we have our CTO, a very seasoned vet in the software industry, has had one exit before. Um, and then, uh, it's myself as design lead and we have a salesperson as well as on the co-founding team.

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592.309 - 602.299 Nathan Latka

So those three people, I mean, those are not cheap. You're brought on this gen M for person you're doing, you know, two, three, well, four or $5,000 a month right now in revenue. Are you guys just living off savings or there's not enough revenue yet to pay yourselves really?

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603 - 614.551 Kunal Bhatia

Correct. So I'm actually the only full-time person on this team. Uh, the other two co-founders are part-time. And, you know, once we are able to get that revenue higher, they'll be able to join full time as well.

614.911 - 624.084 Nathan Latka

OK, so I mean, how do you you're working on two pilots right now? What do you think you need to get the revenue to so that it's an easy conversation for you to recruit them in full time? Because obviously you want them full time. That'll help you grow faster.

624.865 - 642.046 Kunal Bhatia

Yep. Well, the conversation is pretty easy because I've worked with them in the past and they know where we're heading. So. Basically, you know, we want to get north of six figure revenue, you know, at least to start having that conversation of, you know, when. So you're halfway there. Halfway there.

642.266 - 647.714 Nathan Latka

All right. Now, talk to me about growth. Right. So if you're doing five grand a month today, what were you doing a year ago?

647.734 - 654.705 Kunal Bhatia

Almost zero because we, you know, had to shut down. But we had.

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