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SaaS Interviews with CEOs, Startups, Founders

Credo Hits $300k Revenue By Paying $2m to SEO Consultants

14 Dec 2020

Transcription

Chapter 1: What is Credo and how does it operate?

0.031 - 2.934 John Doherty

We were burning somewhere in the five to seven grand a month range.

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2.954 - 4.095 Nathan Latka

So like who covers that you?

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4.375 - 9.68 John Doherty

This business has been around for four years. I ran it very profitably for the first three. So we have, we're basically pulling from our war chest.

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11.963 - 31.965 Nathan Latka

You are listening to conversations with Nathan Latka. Now, if you're hearing this, it means you're not currently on our subscriber feed to subscribe, go to get latka.com. When you subscribe, you won't hear ads like this one. You'll get the full interviews. Right now, you're only hearing partial interviews.

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32.766 - 43.564 Nathan Latka

And you'll get interviews three weeks earlier from founders, thinkers, and people I find interesting. Like Eric Wan, 18 months before he took Zoom public.

43.784 - 48.111 John Doherty

We got to grow faster. Minimum is 100% over the past several years.

48.209 - 58.804 Nathan Latka

or bootstrap founders like Vivek of QuestionPro. When I started the company, it was not cool to raise. Or Looker CEO Frank Bien before Google acquired his company for $2.6 billion.

59.846 - 63.832 Unknown

We want to see a real pervasive data culture, and then the rest flows behind that.

64.633 - 89.174 Nathan Latka

If you'd like to subscribe, go to getlatka.com. There, you'll find a private RSS feed that you can add to your favorite podcast listening tool, along with other subscriber-only content. Now look, I never want money to be the reason you can't listen to episodes. On the checkout page, you'll see an option to request free access. I grant 100% of those requests, no questions asked.

Chapter 2: How does Credo connect businesses with digital marketing firms?

278.816 - 299.777 John Doherty

We're legally not allowed to take a cut on that. So if it's 10 grand, then the pro, that's what the pro is basically charging the client, right? I see. And they're funding the ads on their own. So that couple million isn't including ad spend as well. That's what the pros, agencies and consultants are actually making from our platform.

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300.077 - 303.461 Nathan Latka

Okay, so wait, so sorry, this year, you think that'll be what number? A million?

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303.781 - 325.052 Nathan Latka

It's going to, it's going to be in the probably about in the 2 million range. Okay. So, so 2 million. Now I could essentially multiply that by 1.15 because you're keeping essentially 15%. So you're going to do about $300,000 on the 2 million through your platform. Yeah. Give or take. Yep. Yeah. So it's like 2.3 million total. You keep 300 grand, the rest you pay out to your, your pros. Exactly.

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325.172 - 329.839 Nathan Latka

Yep. Very interesting. Okay. Um, and then round out your team for me. So, so how many folks?

330.494 - 347.76 John Doherty

Yeah. So there's, there's three of us right now, plus some contractors. So, um, full-time or close to full-time, uh, it's myself. I have a full-time business development and sales guy, um, who's doing all the client onboarding and kind of account management stuff. And then I have a, uh, basically full-time developer as well. That's building out our, uh, our platform.

347.78 - 354.51 Nathan Latka

Okay. Wait, so you said three full-time? Three. Yeah. Three. Okay. Three full-time and anyone quota carrying like sales rep or that's you?

355.334 - 365.048 John Doherty

Uh, that's, uh, so I, I do have a sales rep, but he's not, he's not carrying a, well, he's not getting paid commission. He's on salary. Um, but he's in that three. He has a quota. He's in that three.

365.108 - 374.601 Nathan Latka

Yep. Oh, wow. Okay. Got it. Cool. Okay. That's interesting to understand. So what's, what is harder about building this marketplace? Signing up more pros or getting more clients to put volume to the platform?

Chapter 3: What is the revenue model for Credo's marketplace?

380.87 - 396.784 John Doherty

Okay. So how are you getting them today? Yeah, so it's primarily SEO. I mean, I've been in SEO for a long time. And so we get the vast majority of our clients through our own search rankings. So you search like best e-commerce SEO agencies, we're in the top three, that sort of thing. So I've invested a lot in getting us ranking there.

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397.385 - 411.105 John Doherty

And then referrals from some agencies and then some other companies that basically recommend us to their clients that ask their software company, for example, and ask who should we work with? And they're like, we don't know, but Credo can help you out. Um, so, so we've done it that way.

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411.486 - 414.69 Nathan Latka

Okay. And then on the flip side of that, how are you signing up more pros?

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415.751 - 435.956 John Doherty

Yeah, it's a great question. And actually we haven't had our network. So bringing on new pros open all year. Um, so we're recording this on September 2nd, right? I'm actually launching the new pro network tomorrow. I'm opening it up again tomorrow. Okay. Um, so, so basically I have a big wait list of people that want to, that want to get on. How many people are on the wait list? Uh, around 400.

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436.537 - 439.02 Nathan Latka

Okay. So, and why did you shut it down?

439.372 - 451.934 John Doherty

I shut it down basically because we were building out this new network. So pivoting our business model from being, it was kind of a bunch of different ones. We had like an annual listing in the directory. We had some that was like a small retainer plus commission. Others was a larger retainer to send them leads.

452.394 - 464.815 John Doherty

And basically, Nathan, we've moved from being a lead generation service for marketing firms to being a true marketplace. And so I didn't want to take on any more debt, have to go back and renegotiate contracts and agreements with people that were on the platform. Um, all of that.

464.916 - 472.527 John Doherty

And we had consistent enough of a group of pros that sign great work and pay us commission that, uh, basically our, our revenue has stayed flat.

Chapter 4: How many professionals are currently using the Credo platform?

472.567 - 484.785 John Doherty

The mix of commission to retainers has, uh, has very much changed over the last year. Um, but basically because we were investing in building out this new platform, changing the business model, it didn't make sense to bring on, um, more pros.

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485.166 - 490.894 Nathan Latka

Okay. Now have you raised a capital? No. Okay. So bootstrap today. And so profitable or breakeven?

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491.465 - 496.471 John Doherty

We're, yeah, we've been unprofitable the last two months because of investing, but I mean, we're breaking even pretty much at this point.

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496.491 - 498.754 Nathan Latka

So when you were burning like the past two months, how much were you burning per month?

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500.235 - 503.199 John Doherty

We were burning somewhere in the five to seven grand a month range.

503.219 - 504.36 Nathan Latka

So like who covers that, you?

505.742 - 513.591 John Doherty

I mean, I've run it profitably for the last, this business has been around for four years. I ran it very profitably for the first three. So we have, we're basically pulling from our war chest.

515.849 - 534.702 Nathan Latka

As you guys know, I'm always testing new digital products like our online magazine, which we also ship out. And by far the toughest part about selling this magazine is my email inbox after we announce a new issue. It's always full of people asking for VAT tax options and can we pay via PayPal and all that.

534.682 - 557.355 Nathan Latka

Now, if I had known about Fastspring, these issues would have been solved because Fastspring enables me to brand my checkout page, handle VAT taxes at scale, add PayPal checkout options and everything all in one unique platform. Now, thankfully, I've found FastSpring. We're working together today. If you'd like to use them as well, check them out at FastSpring.com forward slash top.

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