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SaaS Interviews with CEOs, Startups, Founders

EP 419: 30 yo does $6m 2015, taking over $5b+ Moving Industry with Cam Doody of Bellhops.com

16 Sep 2016

Transcription

Chapter 1: What is the main topic discussed in this episode?

0.031 - 23.781 Nathan Latka

This is The Top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base. You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have. I'm now at $20,000 per talk. Five and six million. He is hell-bent on global domination. We just broke our 100,000-unit soul mark.

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24.081 - 49.073 Nathan Latka

And I'm your host, Nathan Latka. Okay, Top Tribe, this week's winner of the 100 bucks is Jose Avila. He is a 17-year-old that doesn't want to go to college and he wants to start his own business. For your chance to win 100 bucks just like Jose every Monday morning, simply subscribe to this podcast on iTunes right now and then text the word Nathan to 33444 to prove that you did it.

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49.88 - 69.281 Nathan Latka

Folks, many of you heard I made a big league acquisition of a business. NathanLacka.com forward slash sendlater is the name of the business. And I didn't want to give up equity to a developer because I'm a business guy. So what I did is I used a website to find a guy named He Sheming. I paid He over $12,000 to help me build sendlater.

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69.341 - 86.779 Nathan Latka

And the site that I am using now is called Topdol at NathanLacka.com forward slash T-O-P. I will build SendLater into a big business and I will take it public by the time I turn 30. I'll tell you more later on in the episode. Top Tribe, this is episode 419.

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86.839 - 109.755 Nathan Latka

Coming up tomorrow morning, you're going to learn from Jordan Hales and how they went from $70,000 in 2015 to $100K already in 2016 with an info product for writers. Top Tribe, what is going on this morning? Our guest today is Cam Doody. He's the co-founder and president of Bellhops, the largest and fastest growing tech-enabled platform in the $20 billion plus moving and delivery space.

109.735 - 133.063 Nathan Latka

responsible for raising over $21 million in venture capital from some of the most prestigious investors in the world and recently awarded the 2015 Auburn University Young Entrepreneur of the Year. This is the second time on. Before you listen to the rest of this, go listen to the first time Cam was on in episode 56. That's nathanlaca.com forward slash the top five, six.

133.123 - 143.043 Nathan Latka

Cam, are you ready to take us to the top? I am, man. Let's do this. Hey, so for people that maybe didn't understand from the first interview, tell us real quick, what does Bellhops do and how do you generate revenue?

143.363 - 169.428 Cam Doody

Yeah. So the idea around the way you should think about Bellhops is we are a completely new breed of moving company. taking on an enormous space. And like, so if you think about your options before you had two, it's either you rent a truck and beg your friends to come and help you, which is what most of America does, actually 75% are do-it-yourselfers, or you hire a local moving company.

169.448 - 194.502 Cam Doody

And the difference in price between those two options funnels, you know, 75% of the country into like giving up a weekend and sweating it out and being miserable. And, uh, and so bellhops is making full service moving experiences accessible for everyone, uh, in a really simple, uh, and enjoyable way. So we contract college kids all over the country, athletic college students, um,

Chapter 2: How did Bellhops differentiate itself in the moving industry?

566.991 - 570.155 Cam Doody

Plus the, you know, 125 bucks for a truck.

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570.555 - 592.248 Nathan Latka

So two bellhops for three hours each is a total of six working human hours at 40 bucks or 30 bucks in our 40 bucks an hour. So that's the two 40 and then one 25 for the truck. Yeah. Right. Interesting. Okay. So total costs just for the truck and labor come out to what? Three 40, 50, three 75, three 65. So you're making 25, 35 bucks on that move. If it's 400 total.

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592.709 - 600.88 Cam Doody

No, we're making, we're making 70% margins on that. So it would be, uh, you know, the, I mean, let me get the calculator out here.

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600.9 - 603.844 Nathan Latka

Yeah. Yeah. Yeah. I'm doing something wrong with the math. That's why I wanted to go deeper on this.

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604.925 - 615.193 Cam Doody

Yeah. So let's just say on a $400 job, We're making somewhere around 200, between 250 and 280.

615.874 - 628.037 Nathan Latka

And gross margin? Uh-huh, yeah. So help me, I'm doing something wrong here. If your move is 400, you're doing two bell hops at three hours of pop, so it's six hours total. Your labor cost is 240-ish, right?

628.895 - 633.166 Cam Doody

Uh, no, we're, we pay our bell house, uh, between 13 and 15 bucks an hour.

633.768 - 646.717 Nathan Latka

Oh, got it. Got it. So on a $400 move, your costs are only on labor, like one 40, something like that. Yeah, exactly. That's got it. Got it. Got it. The truck's one 25. Got it. This makes sense. Okay, perfect. Gross margins. Boom.

646.917 - 654.434 Nathan Latka

Now I'm not going to go into net margins because I imagine a ton of what you make under the line you're in reinvesting and marketing and sales and a bunch of this stuff, right?

Chapter 3: What revenue growth has Bellhops experienced since its inception?

1059.337 - 1063.885 Nathan Latka

You were so nice. I'd be like, I do not wish them well. We want to beat the hell out of them. We want to win.

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1065.704 - 1081.279 Cam Doody

We are, this is a 20, the moving industry, the 25% of Americans that, that hire traditional movers is a $20 billion space. I mean, there's a lot of room to play here, but they're really in the single item local delivery space. You know, they, they are like two guys in a pickup truck.

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1081.439 - 1081.519 Nathan Latka

Yep.

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1081.786 - 1103.451 Cam Doody

We are dealing in the whole residence moving solution. Everything from labor to trucks to boxes and packing materials to storage. We are becoming a one-stop shop for the entire moving process. Now, what's exciting about what they're doing Because moving is not just moving day, right? It's like a 30 or 40 day process.

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1103.992 - 1130.706 Cam Doody

And so before actual moving day, you are buying things on Craigslist, selling things on Craigslist. You are taking stuff to and from storage. You are donating things to charity. And a company like that that is really nimble and more on demand for just single item jobs, that's exciting. And so we're certainly keeping our finger on it. But- It's a completely different company.

1131.247 - 1145.384 Cam Doody

It's more of a transactional type thing. You pick something up, you drop something off. We are bringing people who are coming into your home, interacting with your families, like I said earlier, and spending hours with you. And it's just a completely different business model.

1145.464 - 1169.476 Nathan Latka

What do you think you'll do in gross revenue here in 2016? We're not going to disclose revenue. What's something that would make you really happy if you hit in 2016? A billion in sales? God, that question almost always works. When people say no, and then I ask, well, what's your dream? But you answered that perfectly if you want to stay vague. All right, that was good.

1169.496 - 1192.188 Nathan Latka

But you did say you did $6 million in 2015, and you've raised a bunch of capital, so I'm assuming they're wanting, what, 20%, 30%, 40% year-over-year growth rate. So Cam's not confirming or denying this, but I'm going to say $12 million in 2016 would make him very happy. He's smiling. He's smiling. I win. I think you're undershooting the 20 or 30 or 40% growth. All right. Some more. We'll see.

1192.488 - 1198.176 Nathan Latka

We'll see. Awesome, Cam. Well, hey, if people want to follow you and connect to you online as you kind of go on this journey, where can they connect with you?

Chapter 4: What factors contribute to Bellhops' pricing strategy?

1445.437 - 1447.48 Cam Doody

And man, it's a freaking amazing book.

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1447.66 - 1450.643 Nathan Latka

Number two, is there a CEO you're following or studying right now?

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1451.045 - 1454.85 Cam Doody

Yeah, Phil Knight and his new book, Shoe Dog, was pretty awesome.

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1455.852 - 1458.255 Nathan Latka

Number three, favorite online tool like FreshBooks?

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1459.637 - 1463.142 Cam Doody

Yeah, I got to say Google Inbox just runs my life.

1465.145 - 1466.887 Nathan Latka

Flights, email, everything, right?

1467.148 - 1468.329 Cam Doody

Yeah, it's great.

1468.43 - 1470.893 Nathan Latka

Number four, yes or no to get eight hours of sleep every night?

1471.868 - 1475.693 Cam Doody

Well, I try to, but I also have a newborn that's teething right now.

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