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SaaS Interviews with CEOs, Startups, Founders

He Sold $400k Business for $1.5m Then Reinvested Everything into New Business

28 Feb 2021

Transcription

Chapter 1: What technology investment did the guest make after selling his business?

0.031 - 7.262 Josh Malang

I poured a bunch of money into the tech platform with the development firm we've worked with. How much was that? To the dev company, probably five, 600 K. Oh, wow.

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7.282 - 30.278 Nathan Latka

Okay. That's a lot. You are listening to conversations with Nathan Latka. Now, if you're hearing this, it means you're not currently on our subscriber feed to subscribe, go to get latka.com. When you subscribe, you won't hear ads like this one. You'll get the full interviews. Right now, you're only hearing partial interviews.

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31.079 - 51.863 Nathan Latka

And you'll get interviews three weeks earlier from founders, thinkers, and people I find interesting. Like Eric Wan, 18 months before he took Zoom public. We've got to grow faster. Minimum is 100% over the past several years. Or bootstrap founders like Vivek of QuestionPro. When I started the company, it was not cool to raise.

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52.083 - 57.147 Nathan Latka

Or Looker CEO Frank Behan before Google acquired his company for $2.6 billion.

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58.148 - 62.152 Unknown

We want to see a real pervasive data culture, and then the rest flows behind that.

62.933 - 89.888 Nathan Latka

If you'd like to subscribe, go to getlatka.com. There, you'll find a private RSS feed that you can add to your favorite podcast listening tool, along with other subscriber-only content. Now look, I never want money to be the reason you can't listen to episodes. On the checkout page, you'll see an option to request free access. I grant 100% of those requests, no questions asked. Hello, everyone.

89.908 - 114.252 Nathan Latka

My guest today is Josh Malang. He's a senior market insurance distribution leader, top 0.01% producer for Captive Carrier, and then developed a successful team before starting a retail agency in 2008. He built that agency over 12 years and later sold it for $1.5 million, now building producerdashboard.com. Josh, you ready to take us to the top? Yeah, man, no doubt. All right.

114.272 - 116.134 Nathan Latka

What's the company, and is it PurePlay SaaS?

116.907 - 133.149 Josh Malang

It's not really. I was trying to figure out how best to describe it. We're a B2B really product service and consulting firm. So we work with people who are independent senior market distribution in the insurance space across the country and really try to identify the missing structures they have to level up their business.

Chapter 2: What services does the guest offer to insurance agencies?

521.459 - 540.724 Josh Malang

We had a Medicare supplement division. We had a fee-based planning and securities division. Kind of sold all those off. So that's really probably... I would say 50% of the revenue was recurring revenue from our existing business. 5% was from the new stuff that we're building out in ProDash. And the rest of it was from selling off pieces of the business.

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540.784 - 548.257 Josh Malang

So really to kind of fund this thing, we've been investing a ton in infrastructure, staff, and also into that tech platform through our vendor.

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548.898 - 554.007 Nathan Latka

So how much recurring revenue, just your recurring revenue, how much recurring revenue were you doing about a year ago?

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555.033 - 561.693 Josh Malang

Um, a year ago, right around, right around before I started selling everything off, we're at about 450 K off our original business.

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561.873 - 568.553 Nathan Latka

In an ARR. Exactly. Correct. Okay. Got it. So, so you're looking at like 30, $35,000 a month in revenue.

568.853 - 579.746 Josh Malang

And it was all off of insurance, recurring revenue from insurance products, mainly health, also some fee-based investments. We managed a couple 401k platforms, but it was really more, it was all retail.

580.988 - 592.061 Nathan Latka

Why sell that off? I mean, or maybe, I mean, the real question is everything has a price. So what did you sell it for? All in is about a million and a half bucks. Okay. So what is that? Three, four X multiple that feels good to you?

592.722 - 608.599 Josh Malang

Yeah. And it was really, it was because, you know, I realized that we, we had, what people didn't in terms of the infrastructure and the technology and the scale to actually set ourselves apart as a business, a business firm. And so once I realized that, I was like, man, we got to get after this.

609.12 - 618.717 Josh Malang

And I kind of lost my steam in the retail side anyway, in terms of, you know, training and developing new people. And that, you know, as my business, I did that for a dozen years. I just kind of lost the heart for it.

Chapter 3: How did the guest generate $120,000 in revenue with a channel partner?

799.906 - 801.328 Josh Malang

Oh no, we're burning capital.

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801.569 - 803.492 Nathan Latka

How much are you burning per month?

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803.912 - 815.711 Josh Malang

Yeah. I mean, we've taken on a lot of debt in the last probably six months. How much debt? As our revenues have gone like this, and then I sold off the recurring revenue and our spending has gone like this. So I would say probably a hundred grand a month.

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816.332 - 829.81 Nathan Latka

Net burn or gross? Bottom line? I don't know. What's your definition of the two? After all expenses, your bank is decreasing about a hundred thousand dollars per month. Yeah. Got it. Okay. And when you say you take on debt, how much did you take on?

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831.493 - 836.982 Josh Malang

Several hundred thousand, you know, to kind of, to fill in the gap with that, we weren't like sitting on a pile of cash or anything like that.

837.102 - 840.628 Nathan Latka

What do you mean? I thought you sold the business for 1.5 million bucks. It's like a pile of cash to me.

841.098 - 859.466 Josh Malang

And then, like I told you, it went all into development. It went into staff. And it wasn't like at one time. It was kind of like we sold this off to kind of cover the development costs we had here. We sold that off to kind of cover the staff and the deficit that we had over there. So it was kind of in and out. So it wasn't like an event. It was more of a process.

859.766 - 864.373 Nathan Latka

Yep. Got it. And what's it costing you to bring on a new customer, CAC?

865.816 - 886.823 Josh Malang

We're trying to figure that number out as well right now. We had... We had built it when it was just tech only. We got it down to like 10 hours, which is a crazy amount of time from all of our staff to bring on a tech customer. But when we bring on a tech customer, they're already in the bank where we can service their existing customers. So if we get That account kind of tied in.

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