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SaaS Interviews with CEOs, Startups, Founders

How GoPro Went from $300k to $600M In Sales in Weird Way with Ron Lynch Ep 8

26 Feb 2016

Transcription

Chapter 1: What is the main topic discussed in this episode?

0.031 - 19.638 Nathan Latka

This is The Top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base. You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have. I'm now at $20,000 per top. Five and six million.

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19.658 - 24.124 Ron Lynch

He is hell-bent on global domination. We just broke our 100,000-unit soul mark.

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24.324 - 56.402 Nathan Latka

And I'm your host, Nathan Latka. In the last episode, number seven, you saw how a big thinker smoothly quit his corporate job using a lot of sweat, literally, and Mark Cuban to launch a hyper-growth clothing startup that now employs veterans. Our guest today is Ron Lynch. Now, Ron is a best-selling author and the marketing strategist behind some of the most famous launches in history.

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56.782 - 75.398 Nathan Latka

We'll talk about them, but most recently, Ronnie was the strategist behind GoPro and its meteoric rise from 600K in annual sales to a $7.8 billion market cap company just recently, and that was as of this morning. So, Ron, are you ready to take us to the top?

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75.563 - 78.707 Ron Lynch

Well, I sure am willing to help find the map.

79.728 - 87.697 Nathan Latka

Well, let's do it. That's our job. Cheers to finding the map. Okay, let's dive in. Anything about your bio that I missed that you think my audience really needs to know?

87.717 - 102.034 Ron Lynch

I guess the one thing is that I'm not a one-trick pony, that I've launched probably close to 50 brands with both entrepreneurs and with Fortune 500 companies.

102.354 - 104.777 Nathan Latka

Great. Any others that you want to mention besides GoPro?

105.365 - 123.392 Ron Lynch

Um, I, companies I've worked with, SC Johnson Wax, Valvoline, um, the last company I was with, uh, did, uh, Clarisonic skincare brush, um, Sonicare toothbrush, um, Things like that. Lots of consumer goods.

Chapter 2: Who is Ron Lynch and what is his role in GoPro's success?

206.506 - 226.865 Ron Lynch

He is a surfer. And, uh, so we found Nick and we, we knew that the product was, was going to be cool because it is a vanity product. Uh, and that's why Nick created it. He was a surfer and he wanted to take pictures of himself. And he started out by using those disposable Kodak cameras and getting them soaking wet. And that was not very functional.

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226.885 - 244.861 Ron Lynch

So he, he, he kind of gaffed this product together. Um, he had, he was fortunate enough to have a family member who was in the venture capital business, um, who had raised, who had raised some money for him. So they raised, I think, about six, eight million dollars. And they rarely tapped into that money.

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245.362 - 269.284 Ron Lynch

In fact, that fund, I think, was still together right up until when they did their IPO last year. So we started by strategizing for a half an hour infomercial. Because we knew we could tell the story of the product in a half an hour and show all the different applicable sports. And we did strategy documents and... kind of figured out the sale.

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270.947 - 283.346 Ron Lynch

What we knew about the sale of the product, what we figured out really early on was that the key was everybody in that field was racing to the top with sports footage. And most people think of sports footage when they think of GoPro.

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283.847 - 304.74 Ron Lynch

And sports footage is a perspective footage from the user, from the bike rider, from the skier, from the snowboarder, kind of down the hill, down the mountain kind of footage. But we realized, you know, that's not going to propagate this camera because it's just action footage. And you can't really tell what it is or there's no real benefit to the user.

305.441 - 311.811 Ron Lynch

So we flipped the camera around twice in every segment that we were getting ready to shoot.

311.871 - 316.118 Nathan Latka

In each 30-minute segment, you made sure to flip it each time so you get the full perspective.

316.138 - 328.057 Ron Lynch

Yeah. Yeah, and the 30 minutes was going to be made out of these 30-second, one-minute segments. Well, we ended up abandoning the idea of a half-hour show because of where the media would run. And we took the original concept.

328.197 - 332.083 Nathan Latka

Well, hold on, Ronnie. Real quick, for those of you, where was the media running?

Chapter 3: How did GoPro's marketing strategy evolve over time?

612.516 - 633.538 Nathan Latka

So how many cameras is that? About 15,000-ish? 10,000, 15,000. Yeah, with mounts and shipping, yeah, it's probably 10,000. Wow. So you just kept running that spot. You spend 100 grand a week on these remnant spaces on the Speed Racing channel. You get 250,000 bucks in revenue. Did you see diminishing returns ever kick in?

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634.615 - 658.41 Ron Lynch

No, because the next step was going to retail. And for every one you sell on TV, you sell six or seven at retail once you open the retail doors. So, I mean, you could say, yeah, there's diminishing returns. Eventually, your television MER drops off, but your retail takes off in place of it. And what's MER, Ron? That's media efficiency ratio. Okay. That's kind of what I indicated.

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658.43 - 668.768 Ron Lynch

If you, say, spend $10,000 in media and you sell $10,000, you have a 1.0 MER. Got it. If you sell... Double that, you have a 2.0.

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669.45 - 693.038 Nathan Latka

Got it. Wow. Okay, wonderful. So this is amazing. I'm actually going to try something. Ron, I'm going to buy a GoPro for one of our listeners. So if you guys, the top tribe, you want to opt in and for your chance to win a GoPro, again, we'll buy it. We'll give it to you. Just text the word top T O P and the number one, top one, no spaces to the number three, one, three, one, three, one.

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693.058 - 704.697 Nathan Latka

And, you know, that's about a four or $500 value. So we'll pick one of you guys to actually win that free run. I just, I'm doing that on the spot. Cause I want to practice what we preach. And it sounds like this whole contest thing worked for you. So I'm going to try it. Absolutely.

704.777 - 714.125 Ron Lynch

And the contest works because you have a highly desired object that really is a reflection of the consumer. It is a product about vanity.

714.265 - 731.321 Nathan Latka

Well, because, and you guys took, what I love is that you created these 30 second spots tailored to say the golf channel, you know, a golfer wearing GoPro to watch his swing or the speed, you know, the guy racing to watch, you know, his car angle as he was racing or the surfer. I'd love that you created this tailored content. And let me see if I'm using the terminology right.

731.581 - 734.063 Nathan Latka

You got about a 2.5 MER, is that right?

734.043 - 757.678 Ron Lynch

That's correct. The great thing about that product is it allowed us to find a lot of niches too. When you think of a GoPro, I think most people think of a snowboarder or a skier, but we had spots out there for guys that were flat boat racing out in Florida in the Everglades. and ATV guys out hunting.

Chapter 4: What innovative sales tactics did GoPro use to boost revenue?

997.592 - 1001.841 Ron Lynch

Catch up. So it's, you know, you gotta, you gotta be suited for the battle.

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1002.021 - 1008.214 Nathan Latka

Be adaptable. Okay. Number five. If you wish your 20 year old self knew one thing, Ron, what would it be?

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1008.481 - 1017.837 Ron Lynch

Take that pen and paper from question number three and make a list every Monday morning at 6 a.m. and start that day before anybody else.

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1017.918 - 1032.665 Ron Lynch

Work on the East Coast time schedule as much as you can and make the list Monday morning because if you do and start knocking it off by noon Monday, you will have more done in that day than most people get done in a week and you'll probably be able to take a day off later in the week.

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1033.768 - 1045.002 Nathan Latka

I freaking love that. Getting ahead while everyone else is still sleeping. Doesn't get better than that, Ron. Okay. You have a fascinating story. Where can people connect with you online if they want to continue following you?

1045.336 - 1060.252 Ron Lynch

Well, you can find me at our agency, which is bigbabyagency.com. If anybody wants to email me a specific question, you can email me through my staff at geniusatbigbaby.com. That will get to me, geniusatbigbabyagency.com.

1061.734 - 1085.63 Nathan Latka

That's it. Well, Ron, family guy. You took GoPro or you helped take them from $600K to over $225 million in annual sales. You're a great guy who still uses pen and paper. Thank you for taking us to the top. Nathan, thank you. You bet. Bye-bye. In the next episode, number nine, you'll meet the 15-year-old who sat on the board of a Japanese company.

1086.131 - 1108.823 Nathan Latka

He made $15,000 per day selling Beanie Babies in a very weird way and now sells $80 million in cars every year. You're going to love that episode. This podcast is produced by Oration Recording and is sponsored by Eddy Communications and Roanoke, Virginia's Grandin CoLab, the premier workspace for entrepreneurs and growing companies.

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