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SaaS Interviews with CEOs, Startups, Founders

How to Sell $50k Contracts on Day 1 of your Startup

07 Mar 2022

Transcription

Chapter 1: Who is Shafiq Balas and what is Brainboard?

0.031 - 7.001 Nathan Latka

I mean, can I take 10 customers times the ARPU you told me earlier of $12,000 a month? You guys are doing about $120,000 a month right now in revenue.

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8.105 - 10.395 Shafiq Balas

Yeah, not exactly that, but something similar.

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12.485 - 24.94 Nathan Latka

You are listening to Conversations with Nathan Latka, where I sit down and interview the top SaaS founders, like Eric Wan from Zoom. If you'd like to subscribe, go to getlatka.com.

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25.441 - 48.191 Nathan Latka

We've published thousands of these interviews, and if you want to sort through them quickly by revenue or churn, CAC, valuation, or other metrics, the easiest way to do that is to go to getlatka.com and use our filtering tool. It's like a big Excel sheet for all of these podcast interviews. Check it out right now at getlatka.com. Hey folks, my guest today is Shafiq Balas.

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48.211 - 52.077 Nathan Latka

He's the founder of Brainboard and former CTO of Scaleway, the French cloud provider.

Chapter 2: What challenges do cloud architects face with existing tools?

52.397 - 67.72 Nathan Latka

He's an engineer with 15 years of experience in building infrastructures at large scales and solving problems. Now building brainboard.co, visually build and manage your cloud infrastructure. Shafiq, you ready to take us to the top? Yes. Okay. Tell me who's paying for this. Who's paying for your tool today?

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68.476 - 87.42 Shafiq Balas

So the customers that we have are mainly cloud architects. I mean, when I say cloud architects, are engineers building infrastructures inside companies. So because just to give an overview of these people, as an engineer, the brain board comes from our own frustration.

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Chapter 3: How does Brainboard simplify cloud infrastructure management?

87.961 - 110.652 Shafiq Balas

So we got a lot of tools to deal with infrastructures, and we got a lot of cloud services. And the engineers struggle between both of them and glue the different tools and processes to make things work inside companies. So Brainboard, make it easier. You got one unique platform where engineers can build their infrastructures.

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111.273 - 115.138 Nathan Latka

Interesting. Okay. And what do they pay on average to use a tool per month?

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116.114 - 137.325 Shafiq Balas

Yes, it's per month. The pricing plan is per user per month. So we want it to be predictable. You know, one of the pain points now using the cloud is the cost and the prices are unpredictable. You know, when you use cloud infrastructures, you do not know how much we're going to pay. And we want to do it the other way around. It's predictable. It's paid per user per month and simple and easy.

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137.725 - 143.033 Nathan Latka

So Shafiq, when you look at all your customers today, what's the average company paying you per month, would you say?

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143.671 - 146.334 Shafiq Balas

Yeah. The average company is between 12 and 15K a month.

146.995 - 147.556 Nathan Latka

Okay. Okay.

Chapter 4: What is the pricing model for Brainboard's services?

147.576 - 148.877 Nathan Latka

So you're an enterprise sales motion then?

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149.959 - 158.969 Shafiq Balas

Yeah. We can say it's still SaaS. We're not in that enterprise module. It's still SaaS, but it's between 12 and 15K.

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158.989 - 169.442 Nathan Latka

Well, yeah, you can be SaaS and selling to enterprises. I'm just saying your price point is high where it's an enterprise sales motion. That's true. Yes. Interesting. Okay. Put this all on a timeline for me. When did you launch the business?

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170.08 - 178.607 Shafiq Balas

We launched it in 2019. So actually we started working on 2019 and we launched in January, 2020. Okay.

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179.811 - 183.583 Nathan Latka

And how did you fund yourself in between those 12 months when you had no revenue?

183.884 - 191.677 Shafiq Balas

Yeah, this is an interesting question. It is our own funding. So I founded Brainboard with my co-founder, Jeremy.

Chapter 5: How did Shafiq fund Brainboard before raising capital?

192.358 - 210.567 Shafiq Balas

So we were self-funded and we stayed like that for almost two years. Then when we realized that we got a lot of traction, we got paying customers, and we said, okay, now it's time to move on. And we raised fans last year.

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211.103 - 213.566 Nathan Latka

Okay. So in 2021, you raised, how much did you raise in 2021?

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214.367 - 218.492 Shafiq Balas

We raised more than 1.2 million USD.

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219.053 - 222.116 Nathan Latka

Okay. And that's sort of your seed round or pre-seed?

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222.737 - 234.051 Shafiq Balas

Yeah, we call it pre-seed, pre-seed round. So this is like to build the first team and yeah, get the first team, build a product for enterprises. So that's why we call it pre-seed. We're not seed yet.

235.112 - 239.237 Nathan Latka

Awesome. And how did you manage dilution? What cap did you raise at or what valuation did you raise at?

239.842 - 249.477 Shafiq Balas

Yeah, this is, yeah, one of the biggest questions, you know, when you start fundraising is economics and control. And we, yeah, the valuation is more than 4 million.

250.078 - 251.781 Nathan Latka

So… Post-money or pre?

252.862 - 253.263 Shafiq Balas

Pre-money.

Chapter 6: What strategies are used to acquire early customers?

254.245 - 255.466 Nathan Latka

So 5.2 post.

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256.208 - 260.975 Shafiq Balas

Yeah, something like that. I mean, you have ASOPs and so on, but this is something small.

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261.476 - 264.02 Nathan Latka

Yeah, so you sold about 20% of the business, something like that.

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265.182 - 268.026 Shafiq Balas

Yeah, not that much, but close to that.

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268.107 - 273.517 Nathan Latka

Yeah. Very cool. Now you mentioned you guys funded it yourself at the beginning. How much of your own capital did you put in?

273.557 - 278.808 Shafiq Balas

Actually, we had more than 150K.

279.369 - 290.47 Nathan Latka

Wow. So 300,000 total. Yeah. How did you guys get that money? Were you guys rich or your parents are wealthy or what? You had an early exit in high school or what?

290.872 - 318.347 Shafiq Balas

none of that you know we got a we were based in france and we got a system in france you know when you work for more than six years you can you can take like two years off and you got all 60 something like that of your salary so we took advantage of that we used it and to fend ourselves which means we had like 60 of the former salary to fund ourselves for two years.

319.008 - 320.009 Nathan Latka

I see. I see.

Chapter 7: What lessons did Shafiq learn from raising funds?

320.089 - 324.214 Nathan Latka

Okay, that makes sense. Talk to me about customers today. How many customers are paying you?

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325.335 - 352.092 Shafiq Balas

Yeah, we do not have a lot of customers now. We are just starting. So we have more than 10 customers. And we are like, we joined YC a month ago, two months ago. And we are noticing a lot of an increase in the users that we have. and the increase of the paying customers. So the first, we got a few customers that we have more than 10, and we're seeing growth coming.

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352.572 - 361.066 Shafiq Balas

And we got a few interesting customers that we are talking to, prospects that we are talking to, that we hope will close in the near future, in the next coming days.

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361.527 - 369.259 Nathan Latka

That's awesome. I mean, can I take 10 customers times the ARPU you told me earlier of 12,000 a month? You guys are doing about 120,000 bucks a month right now in revenue.

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369.998 - 383.558 Shafiq Balas

Yeah, not exactly that, but something similar. Because, you know, we have kind of discount for the first customers because they accept to test the product, give us feedback. So it depends. But this is like the price in pallet, we can say.

383.799 - 387.284 Nathan Latka

But what are you actually doing right now in terms of MRR? Is it more like $100,000?

Chapter 8: What are the future plans for Brainboard?

387.464 - 392.252 Shafiq Balas

Yeah, no, not that much. Lower?

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392.352 - 393.393 Nathan Latka

Yeah.

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393.413 - 394.555 Shafiq Balas

Okay.

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395.615 - 411.849 Nathan Latka

Okay. So I asked you earlier what your average price was. You said $12,000. But if you have 10 customers today, then you have $120,000. So you're lower because you're onboarding people. You're just getting started. I get that. But what is monthly revenue today? Is it more like $40,000, $50,000? Yes. Something like that. Yeah. I see. I see. Okay.

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412.069 - 416.779 Nathan Latka

So how do you think about discounting these early folks? You're giving big 50%, 60% discounts.

417.248 - 438.548 Shafiq Balas

It really depends on the customer and the number of seats they take. As we price per seat, so like for a customer taking 50 seats, it's not the same thing for a customer taking five seats. So what we usually do, we apply between 15% and 25%. But in return, we take either an engagement for a year

439.034 - 462.763 Shafiq Balas

or they accept to give us a regular feedback like we do with them regular points like meetings, either once a month or once each two weeks. So yeah, it depends on how we work with them. And some of them, they proposed for us to be partners with. So we started this partnership. We didn't thought about it

462.743 - 481.967 Shafiq Balas

the beginning but now as we're seeing people and companies asking for it so we start our first partnership a week ago very cool okay so this makes sense so if you're doing about 40 000 bucks a month today in revenue where were you a year ago so we can calculate growth rate i mean in 2023

482.622 - 483.544 Nathan Latka

No, a year ago.

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