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SaaS Interviews with CEOs, Startups, Founders

MDIHealth Raised $8m, Moving 6 PIlots To Full Time Customers With $1m+ ACV Potential

25 Nov 2021

Transcription

Chapter 1: What is the main topic discussed in this episode?

0.031 - 4.1 Nathan Latka

I mean, current pipeline, you know, what hitting 10 million next year be exciting? Or is that like a stretch goal?

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5.182 - 12.859 Ariel Effrigan

Yeah, I would say that that would be very exciting for us. But again, we don't publicly share what our revenue and financials are.

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15.083 - 27.52 Nathan Latka

You are listening to Conversations with Nathan Latka, where I sit down and interview the top SaaS founders, like Eric Wan from Zoom. If you'd like to subscribe, go to getlatka.com.

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28.001 - 50.744 Nathan Latka

We've published thousands of these interviews, and if you want to sort through them quickly by revenue or churn, CAC, valuation, or other metrics, the easiest way to do that is to go to getlatka.com and use our filtering tool. It's like a big Excel sheet for all of these podcast interviews. Check it out right now at getlatka.com. Hey, folks. My guest today is Ariel Effrigan.

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50.764 - 65.667 Nathan Latka

He's the head of growth at MDI Health. Originally from the suburbs of Chicago, he now lives in Tel Aviv. Before joining the company, he consulted for various healthcare startups and provider groups. He also founded and was CEO of Pangea Medical. He's active in the startup and healthcare ecosystem, both in the US and abroad.

65.687 - 79.147 Nathan Latka

When he's not working on healthcare, he's focused on his other passion, the environment. He loves to travel, spend time indoors, and when possible, get to the beach by his place in Tel Aviv. Ariel, you ready to take us to the top? Yep. All right. So just to be clear, are you a founder? Do you own equity?

80.649 - 95.69 Ariel Effrigan

I'm part of the founding team. Yes. Okay. How many of you guys are there? In the company in total now, we're about 25. Founders. Oh, founders. So there's three founders in the company. Yeah.

96.391 - 100.356 Nathan Latka

Got it. So three of you guys. And when did you really start working on this thing? What year?

100.927 - 107.553 Ariel Effrigan

So they started the company in 2019, and I joined about a year ago.

Chapter 2: Who are MDI Health's primary customers and what do they pay?

340.092 - 342.276 Nathan Latka

Who was it and how did you guys close them or...

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342.762 - 360.805 Ariel Effrigan

Actually, our first customer was an academic medical center in Israel called Hadassah that we did a clinical study with. That was really the first, and that came from one of our co-founders. She is a PharmD by training, and she was the head of pharmacy services for the second largest HMO in the world.

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Chapter 3: How does MDI Health's AI platform optimize medication treatment?

360.785 - 379.435 Ariel Effrigan

as well as the head and founder of the Pharmacovigilance Department, the Ministry of Health, and also ran her own private clinics. So she's a pretty well-known pharmacist in the space and drug safety expert. And so really because of her and her research, we were able to get some really early interest in this platform.

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379.617 - 386.669 Nathan Latka

So two co-founders are selling a lot early. You joined a little bit later, really, though, as a third co-founder. And you said the team size today total is how many folks? 20 something?

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386.849 - 394.842 Ariel Effrigan

I didn't join as a co-founder. I just joined the kind of founding team. So it was the sixth employee, I think. Okay, cool.

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395.884 - 402.835 Nathan Latka

Yeah. Well, so how many total team members are there? About 25. And where does founding team stop?

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Chapter 4: What challenges are faced with long sales cycles in healthcare?

402.855 - 405.76 Nathan Latka

Is it employee 7, 8, 9, 10, 20?

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406.06 - 422.952 Ariel Effrigan

Yeah, I mean, it depends how you look at it. You know, we give most of our employees equity or options in their company because we want them to really be a part of our mission. But in most organizations, probably say probably the first 10 employees are part of the founding team. It just depends how you define it, really.

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422.992 - 428.001 Nathan Latka

So got it. So you joined now you're leading growth. What does that mean? What does your day look like?

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428.605 - 449.606 Ariel Effrigan

Yeah, so I essentially, with the CEO, run all the business side of their company. So business development, sales, marketing, account management, launching, designing pilots, fundraising. My day mainly consists of meetings, either with clients, potential clients, consists of working on strategy. Where do we want to go?

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449.646 - 457.954 Ariel Effrigan

How should we be designing our product to meet the market needs and drive the most value? And then kind of business development, sales, marketing.

457.934 - 462.062 Nathan Latka

So what's the big revenue target? I mean, what do you guys think you can do next year in 2022?

463.925 - 476.027 Ariel Effrigan

That's not something that we share publicly, but things are looking very, very good for us. As we all know, health tech is a really hot space right now. And there's a reason for that just because of the level of impact that we can have on clients.

476.277 - 490.614 Nathan Latka

Well, but there's a lot of hot spaces with companies that never hit meaningful scale, especially after you've raised $8 million. So that's not hugely helpful, right? I mean, what do you think the opportunity is for you guys based off current pipeline? Would hitting $10 million next year be exciting or is that like a stretch goal?

491.676 - 499.365 Ariel Effrigan

Yeah, I would say that that would be very exciting for us. But again, we don't publicly share what our revenue and financials are.

Chapter 5: How did MDI Health secure $8 million in funding?

709.691 - 719.465 Ariel Effrigan

And then I had a bunch of opportunities. That company was relatively successful. And because of that, yeah, I had a lot of great opportunities.

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719.525 - 721.508 Nathan Latka

How do you define success?

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721.943 - 746.815 Ariel Effrigan

Just in terms of the clients, the impact on patients, as well as being revenue. So we built that startup completely bootstrapped. So that was a very exciting journey. And what got me really excited about MDI was the interest that they had, the specific problem that they're solving within healthcare. as well as the team is pretty incredible.

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746.915 - 753.884 Ariel Effrigan

And the problem that we're solving is massive and very tangible, which is, I would say, not always the case with healthcare startups.

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754.685 - 766.041 Nathan Latka

Fair. And I mean, you have to, though, make a decision to kill this thing. You've been working for three years to effectively join this thing, or you get a juicy option pool. It's effectively an acqui-hire here. Is that sort of what happened?

767.202 - 787.525 Ariel Effrigan

Yeah. And in a sense, I guess a combination of both is that COVID made it really tough to be selling to health systems because all of their focus went away from innovation, went away from all of their areas aside for COVID. For me, I was very passionate about the problem we were solving and didn't really want to pivot the business just to make money.

787.545 - 790.088 Ariel Effrigan

That wasn't what was so interesting to me at the time.

790.237 - 802.356 Nathan Latka

Talk to me a little bit more about where you guys see the product going. So what's a use case for someone listening right now? If they end up in the hospital, God forbid, in the next 12 months, where might they come in contact to a product built by MDI Health?

802.927 - 826.001 Ariel Effrigan

Yeah, so let's say you're a 65-year-old patient who is managed by a complex care team. So you are in the hospital, you're discharged, you go home, you're on 10 different medications. Your care manager would essentially either do this in the background or reach out to you, review your medications with MDI software, see what risks are posed to you because of your medication regimen.

Chapter 6: What is the significance of clinical validation in healthcare startups?

954.583 - 971.089 Nathan Latka

These are all potential million dollar plus deals as they work to move these folks from pilots to full recurring partners, fully installed, fully onboarded. That's the focus this year with their team of 25 as it looks to continue to scale, looking at maybe a series A in the next 12 months. We'll see what happens. Ariel, thanks for taking us to the top. Thank you very much.

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