Victoria Lai has lived several careers in one lifetime: presidential appointee at the U.S. Department of Homeland Security, entrepreneur, and now business advisor and nonprofit COO. But her biggest pivot came when she nurtured her passion for making ice cream on nights and weekends while working a serious government job. In this extra sweet episode, Victoria walks us through how a $25 Craigslist ice cream maker and a promise to herself led to Ice Cream Jubilee, the award-winning DC-area business celebrated by Food & Wine, the Washington Post, and Thrillist, and what it felt like to eventually sell the business she'd spent nearly a decade building. She also opens up about her family's Chinese immigrant history and how it shaped both her flavors and her sense of purpose, and why she considers her latest pivot back to mission-driven work the most fitting chapter yet. Chapters: 00:00.160 Welcome to She Pivots 00:28.360 Guest Introduction: Victoria Lai 01:58.160 Childhood Memories and Family Influences 06:57.320 The Path to Law School and Government Work 10:58.576 Finding Inspiration in New York City 13:02.754 The Birth of Ice Cream Jubilee 26:36.392 Taking the Leap: From Government to Ice Cream 32:46.677 "Ice cream-preneurship" 36:07.043 Achieving Success and Letting Go 39:02.320 A New Chapter: Coaching and Personal Growth 44:18.680 Closing Thoughts and Gratitude 44:40.626 Podcast Credits You can keep up with Ice Cream Jubilee at their website, www.icecreamjubilee.com Be sure to subscribe so you never miss a pivot story, leave us a rating (it really helps!), and share this episode with a woman in your life who you think needs a little inspiration. She Pivots is a podcast created by host Emily Tisch Sussman to highlight influential women voices, share stories of bold career moves, and inspire women with interviews about career reinvention and how personal pivots can redefine professional success. Join our Substack community! Subscribe here for exclusive content and to connect with other pivoters: shepivots.substack.com Learn more about the inspiring women in our pivoter community by following us on instagram @ShePivotsThePodcast, and check out our website shepivotspod.com for resources and updates. She Pivots is proud to be an iheart podcast.Support the show: https://www.shepivotsthepodcast.com/See omnystudio.com/listener for privacy information.

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