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Something You Should Know

How Great Ideas Are Born & Why We Stick With People Like Us

26 Jan 2026

Transcription

Chapter 1: How can emojis improve digital communication?

0.301 - 21.391 Mike Carruthers

If you like something you should know, you're probably a curious person who enjoys learning about the world. And if you're looking for more places to learn, you should know about a podcast from TED called How to Be a Better Human. The host, Chris Duffy, was recently a guest here talking about why he loves laughter and how you can find more of it in your everyday life.

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22.132 - 49.586 Mike Carruthers

On How to Be a Better Human, Chris interviews scientists, experts, and TED speakers about fascinating practical topics from... How your dog experiences the world, to how to stop doom scrolling, to how to find a deeper sense of belonging. You can find How to Be a Better Human wherever you listen to podcasts. Today on Something You Should Know, the power of emojis to prevent misunderstanding.

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50.286 - 54.752 Mike Carruthers

Then, the real way great ideas and true success are born.

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55.473 - 73.457 Paul Sloane

The idea that you can plan for success is a dangerous idea. And most older people, if they look back and they're honest, they'll say that many of the most interesting things that happened to them in life were the result of an accident. They started a business, it didn't work, but they stumbled on something else. They met their future partner by accident.

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73.437 - 83.426 Mike Carruthers

Also, a proven way that really helps lose weight and keep it off. And the fascinating way humans congregate in tribes. We like people like us.

Chapter 2: What unexpected ideas have changed our world?

84.167 - 97.619 Michael Morris

The reason it feels good when we're in a like-minded group and everybody knows your name and everybody understands you is because we have needs that get satiated by that experience. It's part of the human nature.

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98.439 - 125.403 Mike Carruthers

All this today on Something You Should Know. Ah, the Regency era. You might know it as the time when Bridgerton takes place, or as the time when Jane Austen wrote her books. The Regency era was also an explosive time of social change, sex scandals, and maybe the worst king in British history. Vulgar History's new season is all about the Regency era, the balls, the gowns, and all the scandal.

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125.864 - 129.988 Mike Carruthers

Listen to Vulgar History, Regency era, wherever you get podcasts.

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133.529 - 145.767 Unknown

Something you should know. Fascinating intel. The world's top experts. And practical advice you can use in your life. Today, Something You Should Know with Mike Carruthers.

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146.962 - 161.089 Mike Carruthers

Do you use a lot of emojis in your online writing, in your texts and emails? I tend not to very often, but maybe I should do it more often because they do serve a pretty valuable purpose, it turns out.

Chapter 3: How do accidents lead to great innovations?

161.87 - 187.63 Mike Carruthers

Hi and welcome. I'm Mike Carruthers, and this is Something You Should Know. One of the biggest problems with texts and emails and posts is they're not very good at conveying tone. Sarcasm, teasing, and irony are especially easy to misread because there's no voice or facial expression to guide the reader. Research shows that we've quietly solved some of the problem with emojis.

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188.292 - 216.286 Mike Carruthers

Certain emojis act as tone markers, helping readers understand what a message is really trying to say. The classic wink emoji is one of the strongest signals of sarcasm or playful intent. It tells the reader, don't take this literally. A tongue-out face emoji often signals joking or exaggeration, while a laughing emoji usually softens criticism and signals friendly humor.

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217.108 - 239.929 Mike Carruthers

Even a simple smiley face can turn what might sound blunt or cold into something warmer and more cooperative. So emojis aren't just decoration. They're kind of digital body language, helping us to say what we actually mean when the words by themselves fall short. And that is something you should know.

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243.419 - 251.871 Mike Carruthers

When people ask, where do great ideas come from, I think they're usually hoping for a really simple answer. But there isn't one.

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Chapter 4: Why do humans gravitate towards like-minded groups?

252.552 - 275.382 Mike Carruthers

Great ideas come from all over the place, sometimes from places no one expected at all. In fact, some of the most important ideas in history were not planned, they were accidents. Penicillin, the slinky, Teflon, even potato chips, all came from mistakes, chance encounters, or experiments that went sideways.

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276.243 - 299.185 Mike Carruthers

And when you look closely at how those ideas actually happened, you start to see some patterns, clues about how creativity really works, and how breakthroughs are often less about brilliance and more about noticing what other people overlook. Here to share some of those stories and what they teach us about generating better ideas is Paul Sloan.

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299.707 - 325.371 Mike Carruthers

He's a recognized authority on innovation and creative thinking, and he's the author of several books, including The Art of Unexpected Solutions. Hi, Paul. Welcome to Something You Should Know. Hi. So let's start with a story. Everyone loves a good story. And when we're talking about legendary ideas that come from unexpected places, a good story could really set the tone here.

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325.451 - 327.055 Mike Carruthers

So let's start there.

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327.642 - 351.22 Paul Sloane

So there's a famous story of an event that took place at the Moon's Lake House restaurant in Saratoga Springs, New York, in the summer of 1853. A particularly demanding customer, who is rumored to have been the railroad and shipping magnate Cornelius Vanderbilt, repeatedly sent his order of French fried potatoes back to the kitchen, complaining that they were too thick and not crispy enough.

Chapter 5: What role do tribes play in shaping our identities?

352.01 - 375.028 Paul Sloane

This annoyed the chef, who was called George Crumb. In a moment of pique, he decided to teach the fussy customer a lesson. He sliced the potatoes paper thin, fried them to a brittle crisp in hot oil, and for good measure doused them with an extra helping of salt. To Crumb's astonishment, the customer, instead of being insulted, was delighted with the Saratoga chips as they came to be known.

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376.029 - 400.483 Paul Sloane

This accidental creation was an instant success and what are known as chips were born. And it's an example of an accidental creation. unexpected solution that came from repeated experiments and frustration and annoyance and it just popped out and somebody tried something and surprise, surprise, it worked. And it's an unexpected solution.

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401.565 - 413.421 Mike Carruthers

And is that a good story because it's so rare and unexpected and unusual or is it a good story because it illustrates great ways that ideas show up?

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414.025 - 438.424 Paul Sloane

Well, a little of both, but there are many, many examples, many, many scientific inventions which are the result of accidents. And of course, the most famous is penicillin, discovered by Sir Alexander Fleming. He came back from holiday. He was a microbiologist. He found that one of his Petri dishes had developed a mold that was resistant to bacteria. And most people would be annoyed.

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Chapter 6: How does tribalism influence our social interactions?

438.444 - 455.563 Paul Sloane

They'd say, oh, the cleaner didn't clean out the Petri dish. I'm going to have to do it myself. But he was intrigued. And this is one of the key messages in the book. It's no good having these accidents unless you're prepared to act on them and see them as information and opportunity rather than as an inconvenience and an annoyance.

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455.824 - 463.092 Paul Sloane

And when he studied it, he discovered something which was resistant to bacteria. He stumbled on penicillin by accident.

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463.492 - 491.468 Mike Carruthers

And that's the most famous story. Of course, a lot of things happen by accident that turn out to be nothing or bad ideas or easily discardable ideas. I mean, if that guy had not liked those potato chips, nothing might have happened. I mean, there's so many... Exactly right. Yeah. There are so many things that have come and gone because they didn't work. So how do you know what's going to work?

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492.443 - 493.244 Paul Sloane

Well, you don't.

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Chapter 7: What are effective strategies for achieving weight loss?

493.846 - 512.738 Paul Sloane

You have to abandon this concept of control and planning and certainty. We tend to think that our life is going to be planned and progress in a straightforward fashion. If we work hard at school, we'll get good grades, we'll get to university, we'll get a good job, we'll progress up the career ladder. But life's not like that. Life is full of unexpected occurrences.

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513.159 - 529.202 Paul Sloane

And most older people, if they look back and they're honest, they'll say that many of the most interesting things that happened to them in life were the result of an accident or something unexpected. They were made redundant from one position and it turned out to be the best thing. They started a business. It didn't work, but they stumbled on something else.

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529.462 - 547.748 Paul Sloane

They met their future partner by accident. And it's very, very common. And so the idea that you can plan for success is... It's a dangerous idea, and it's much better to be open-minded and receptive to whatever's coming down the pipe at you, and to seize the opportunities as and when they arise.

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548.51 - 565.735 Mike Carruthers

So many times I've thought about this, because as I look back on my own life, nothing seems to really go according to plan, or not for long. Like, you might have a plan and launch your plan, but pretty soon something's going to derail it or divert it or something.

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Chapter 8: How can we maintain motivation for our goals?

565.715 - 589.748 Mike Carruthers

And yet people talk about planning their life and planning their career and planning, but almost nothing goes according to plan. Exactly. But it seems so unhuman-like, unhuman nature to just sit back and say, well, I hope something randomly wonderful shows up today, and if not, maybe tomorrow. We need to...

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589.728 - 595.658 Mike Carruthers

We need to feel like we're in control and to feel like it's out of our control would be difficult.

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596.38 - 620.571 Paul Sloane

I'm not saying no control. I'm not saying be completely at random and don't do anything that's structured. But if you introduce the random, if you deliberately do things, I advise you to accept productive boredom. Bring more boredom into your life. We tend to be focused all the time on doing things and concentrating in very short bursts on little things. We're listening to a podcast.

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620.591 - 644.338 Paul Sloane

We're watching a video. We're reading a book. We're watching the TV. We're doing things all the time. And yet many of the greatest ideas that geniuses have had have come at times when they've been bored, when they've been deliberately distracted. go into a mental downtime where the subconscious is working on problems and coming up with ideas rather than concentrating on one particular thing.

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645.044 - 669.879 Mike Carruthers

Is there any formula to this in the sense that, I mean, we've probably all thought of things that maybe could have become great ideas that could have gone on to do great things, but it's very easily, those things are very easy to dismiss and just steamroll over them and get on to the next video or podcast that you want to watch or listen to.

669.899 - 674.325 Mike Carruthers

Is there a way to go, wait, stop, I want to stop and look at this?

675.436 - 694.393 Paul Sloane

Yes, and you need an attitude which is, if something interesting comes up, I'm going to follow it up. I'm going to investigate it. I'm going to do something about it. If Sir Alexander Fleming had just ignored that mould in the Petri dish, we wouldn't have penicillin. You know, if Crom had ignored his new chips, we wouldn't have them.

694.433 - 715.737 Paul Sloane

So when something serendipitous happens, you've got to be prepared to act. You know, when Art Fry came up with post-it notes working for 3M, He did something with it. He helped a colleague and they discovered a use for it. A glue that wouldn't stick. I mean, what's more useless than a glue that doesn't stick? Well, it turns out it's very useful.

716.698 - 728.555 Paul Sloane

And very often these things crop up, which seem wrong and seem accidental, but the clever people are open to the idea that they can do something about it and they are prepared to take action.

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