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Something You Should Know

Why Everything We Do Matters & The Importance of Big Tech Oversight - SYSK Choice

07 Feb 2026

Transcription

Chapter 1: What is the main topic discussed in this episode?

0.605 - 21.704 Mike Carruthers

I know you like interesting and thought-provoking conversations and ideas because you listen to something you should know. So let me recommend another podcast I know you will enjoy. It's The Jordan Harbinger Show. Jordan has a real talent for getting his guests to share stories and offer thought-provoking insights.

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21.724 - 43.502 Mike Carruthers

Over the years, I've sent a lot of people to listen, and I get feedback from people who are so glad I introduced them to The Jordan Harbinger Show. Recently, he discussed Scientology and the children who were raised in that organization. It's a fascinating conversation. And he talked with Dr. Rhonda Patrick about how to protect your mind and body from the modern world.

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44.364 - 70.477 Mike Carruthers

And it's tougher than you think. I've gotten to know Jordan pretty well. We talk frequently, and I tell you, he is a very smart, insightful guy who does a hell of a podcast. Check out The Jordan Harbinger Show on Apple Podcasts, Spotify, or wherever you listen to podcasts. Today on Something You Should Know, being touched or massaged feels good, but does it have real benefits?

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71.058 - 77.506 Mike Carruthers

Then the tiniest, flukiest events can drastically alter the course of your life, and that could be a good thing.

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78.126 - 91.362 Brian Klaas

I understand that the world is constantly in flux, that there are small things that can make a big difference and so on. Maybe I'll experiment 5 to 15% more in my life. There's a lot of studies that show that this makes happier people, and also it makes for more resilient solutions.

91.342 - 101.296 Mike Carruthers

Also, can fast food cause allergies? And big tech? They collect a lot of information about you, and some important people are demanding change.

101.837 - 116.558 Tom Wheeler

What about if we just collected the information that's necessary to conduct the transaction that doesn't include your location and the last eight sites that you went to? But that's what gets collected.

117.139 - 119.863 Mike Carruthers

All this today on Something You Should Know.

123.1 - 144.861 Unknown

Ah, the Regency era. You might know it as the time when Bridgerton takes place, or as the time when Jane Austen wrote her books. The Regency era was also an explosive time of social change, sex scandals, and maybe the worst king in British history. Vulgar History's new season is all about the Regency era, the balls, the gowns, and all the scandal.

Chapter 2: What are the biological benefits of human touch?

342.949 - 359.394 Brian Klaas

Don't step on the wrong bug a million years ago because you might end up deleting humans or don't talk to someone in the generation of your parents because you might end up making yourself not exist, right? And then when we get to the present, we don't think like this, right? But the way that change happens is identical in the past and in the present.

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359.494 - 380.166 Brian Klaas

And so the point that I'm making is that small adjustments in our lives, in our societies and so on can have really profound effects. And the origin story of this book to a certain extent was me finding out this story from 1905 in a little farmhouse in Wisconsin. Where this woman is a tragic story.

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380.207 - 399.683 Brian Klaas

She had four young children and she has a mental breakdown and kills her four children and then kills herself. And her husband comes home and finds this whole family dead. This is my great grandfather's first wife. And, you know, he remarried to my great grandmother. And Quite literally, if she hadn't done that, I wouldn't exist and you wouldn't be listening to my voice.

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399.743 - 412.771 Brian Klaas

And so when you start to think about those ripple effects through time and space and so on, I think there's quite a profound implication about the importance of even small actions changing the future.

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413.152 - 413.252

Yeah.

413.232 - 438.7 Mike Carruthers

Okay, and I think people have heard, you know, if a butterfly flaps its wings a certain way at a certain time, it could cause a hurricane halfway around the world. And in your case, I mean, if your great-grandfather's first wife hadn't killed her whole family, you wouldn't be here. But something else might have happened that was good, and you wouldn't be here to see it. But you don't know...

439.237 - 449.408 Mike Carruthers

What would happen? You don't know if it would be good or bad. So what do we do with this? Is there anything other than observing this that we can take away?

449.468 - 462.642 Brian Klaas

Yeah, there's a few things. So the butterfly effect is a subset of chaos theory. And we just basically don't – we basically ignore chaos theory when we think about change in our own lives or in our own societies. I think it's a mistake.

463.203 - 463.303

Yeah.

Chapter 3: Why is big tech oversight crucial in today's society?

829.589 - 856.474 Mike Carruthers

imagining that this stuff just gets washed out in the end and i i don't think it does i think that's an important thing to recognize well but it may not be meaningless but in many of these cases you are powerless that whether if you miss the train you miss the train and it wasn't intentional and you missed the train and or you put your left sock on that that you're powerless to do anything with that prior to doing anything with that

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857.213 - 871.982 Brian Klaas

Well, I would disagree with the idea that you're powerless. I would say that you don't have good information about what's going to happen, right? And I think there's a lot of examples of this where a woman who's going to a conference in New York City gives a tie as a gift to her coworker.

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872.643 - 886.306 Brian Klaas

And he decides to go back to his hotel room to change and put the new tie on to show his appreciation because it clashes with his old shirt or whatever. And she goes up to the conference and it turns out to be on the 101st floor of the World Trade Center on 9-11 and she dies and he survives, right?

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886.827 - 903.15 Brian Klaas

Now, this is a random act of kindness that ultimately causes her own death and saves the life of a coworker. She could never foresee that, right? But I think that there's a lot of stuff when we think about, you know, you look at politics, you look at economics, you look at anytime you turn on the TV and people are explaining why things happen.

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903.13 - 910.164 Brian Klaas

They're explaining them with these really neat and tidy models. There's like five variables. Or you get a self-help book and it says, if you just do these three things, your life will be better.

Chapter 4: What challenges arise from the dominance of big tech companies?

911.187 - 930.519 Brian Klaas

I don't think that's true. I think it's a lie. And I think it's important for us to recognize that because it makes us smarter when we are making decisions in the face of uncertainty to not just simply regurgitate this simplified model of a fake version of reality in which we can control everything. And instead, you know, we influence everything and we control nothing.

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930.559 - 934.343 Brian Klaas

I think it's a very important but nuanced shift in the way we see the world.

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935.303 - 950.198 Mike Carruthers

We are talking about the chaos of life and how anything can affect almost anything. And my guest is Dr. Brian Klass. He is author of the book Fluke, Chance, Chaos, and Why Everything We Do Matters.

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951.528 - 971.157 Unknown

When they were young, the five members of an elite commando group nicknamed the Stone Wolves raged against the oppressive rule of the Karatarakian Empire, which occupies and dominates most of the galaxy's inhabited planets. The Wolves fought for freedom, but they failed, leaving countless corpses in their wake.

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971.137 - 993.212 Unknown

Defeated and disillusioned, they hung up their guns and went their separate ways, all hoping to find some small bit of peace amidst a universe thick with violence and oppression. Four decades after their heyday, they each try to stay alive and eke out a living. But a friend from the past won't let them move on, and neither will their bitterest enemy.

993.192 - 1011.049 Unknown

The Stonewolves is Season 11 of the Galactic Football League Science Fiction Series by author Scott Sigler. Enjoy it as a standalone story or listen to the entire GFL series beginning with Season 1, The Rookie. Search for Scott Sigler, S-I-G-L-E-R, wherever you get your podcasts.

1015.028 - 1029.761 Unknown

If Bravo drama, pop culture chaos, and honest takes are your love language, you'll want All About TRH podcast in your feed. Hosted by Roxanne and Chantel, this show breaks down Real Housewives reality TV and the moments everyone's group chat is arguing about.

1030.082 - 1032.284 Roxanne

Roxanne's been spilling Bravo tea since 2010.

Chapter 5: How can small decisions drastically alter our lives?

1032.304 - 1045.035 Roxanne

And yes, we've interviewed Housewives royalty like Countess Luann and Teresa Giudice. Smart recaps, insider energy, and zero fluff. Listen to All About TRH podcast on Apple Podcasts, Spotify, or wherever you listen. New episodes weekly.

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1045.015 - 1058.35 Mike Carruthers

So, Brian, there's a saying that everything happens for a reason. So help reconcile that saying with what you're talking about, about fluke and chaos.

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1058.853 - 1076.423 Brian Klaas

I personally don't believe everything happens for a reason. I think that if you're a believer, that might make sense, right? So if you have a sort of mentality that God is in control and so on, then I can understand the nature of that viewpoint. But there's a lot of stuff scientifically that we look at. I mean, the asteroid that hit the dinosaurs and made them extinct.

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1076.403 - 1093.281 Brian Klaas

If that had been delayed by a second, the dinosaurs likely would not have gone extinct, mammals would not have risen, and it's unlikely humans would exist, right? And the best scientific evidence suggests that that asteroid was caused by a brief oscillation in a place called the Oort Cloud in the distant reaches of space.

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1093.261 - 1113.229 Brian Klaas

It's an idea called contingency, where if this one thing had been different, everything would be different. I think when you look back at the history of how humans emerged, for example, or how our lives are built, it's just contingency upon contingency upon contingency. Now, our brains have evolved to see reasons behind everything, and that's because it helps us survive.

1113.71 - 1129.609 Brian Klaas

When you were in the hunter-gatherer society or the long stretch of humanity, if you see or hear a rustling of the grass, it makes sense for you to infer that there might be a saber tooth tiger there. And if you are wrong and there's nothing there, that doesn't kill you.

Chapter 6: How can we regulate big tech without stifling innovation?

1130.149 - 1147.589 Brian Klaas

But if you ignore the rustling in the grass and think, oh, that's unrelated to anything else, and the saber tooth tiger is there, it will eat you. So we've evolved through survivorship of basically people who find patterns. And when you find patterns, it helps you survive. So our brains are fine-tuned to see explanations for everything.

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1147.609 - 1163.633 Brian Klaas

We're allergic to explanations of randomness or small changes having big effects. And this is where, again, I think the cognitive bias we have is important to recognize because we can counteract it. We can understand that actually sometimes there are random things that happen. Sometimes small changes do have big effects.

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1164.338 - 1187.123 Mike Carruthers

There is a big business today in predictions, forecasting the future, predicting what the economy is going to do, what politics is going to do. We see these people making predictions on TV all the time, and they're almost always wrong. And yet they keep coming back, and people seem to like to hear these predictions more.

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1187.525 - 1199.256 Mike Carruthers

But what you're talking about shows that you can't predict much of anything because you don't know what else is going to affect it, that your prediction might work in a vacuum, but it's not in a vacuum.

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1200.316 - 1217.867 Brian Klaas

Yeah, I mean I think – I describe myself as a disillusioned social scientist because I am a social scientist. I do study this stuff. I do try to think about how the world works. I mean the history of the 21st century is a history of models and predictions being upended by fluky events, right? I mean every geopolitical forecast was invalidated by 9-11.

1217.907 - 1236.075 Brian Klaas

Every financial and economic forecast was invalidated by the financial crisis. Every regional geopolitical forecast. In the Arab Spring, a guy lights himself on fire in Tunisia and it causes the collapse of multiple regimes and multiple civil wars. You have the rise of Trump and Brexit. These are massive black swan events.

1236.596 - 1257.181 Brian Klaas

And then you also have the pandemic, which there's still debate about the origin story of it. But No matter how it happened, whether it escaped from a lab or whether it came from an animal, it was one person in Wuhan, China getting infected by a single mutated virus. And it changed the lives of 8 billion people for several years and also upended all the geopolitical and economic forecasts.

1257.201 - 1275.602 Brian Klaas

So I think one of the things that I grapple with is why don't we internalize the lesson? that we have less control than we do. I mean, you're right. Like we keep making predictions and I go on TV sometimes to talk about politics. And what I'm aware of is that, you know, when you get asked a question, you can't say, I don't know.

1275.642 - 1292.001 Brian Klaas

And you can't say, well, maybe it was just sort of a random accident because the way that you're expected to describe the world is a straightforward A to B line with only a few very obvious variables and they account for everything.

Chapter 7: What is the significance of chance and chaos in our choices?

1557.357 - 1573.696 Hillary Frank

Hey, it's Hillary Frank from The Longest Shortest Time, an award-winning podcast about parenthood and reproductive health. We talk about things like sex ed, birth control, pregnancy, bodily autonomy, and, of course, kids of all ages. But you don't have to be a parent to listen.

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1573.736 - 1587.111 Hillary Frank

If you like surprising, funny, poignant stories about human relationships and, you know, periods, The Longest Shortest Time is for you. Find us in any podcast app or at LongestShortestTime.com.

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1591.394 - 1614.516 Mike Carruthers

Big tech. When I say big tech, you get an image in your mind of Apple, Google, Facebook, and other monster companies that dominate a big slice of our life today. Imagine your life without your smartphone or your laptop or social media. We've come to rely on these companies for the things they produce and create.

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1614.496 - 1639.351 Mike Carruthers

And when there are big dominant players in an industry like this, people get concerned. The government gets concerned. There are cries to rein these companies in and regulate them. Maybe that's a good thing. But on the other hand, government has a bit of a checkered past when they start regulating things. But if not government, who? It gets complicated. Here to discuss this is Tom Wheeler.

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1639.591 - 1664.338 Mike Carruthers

He's a venture capitalist, author of several books, and former chairman of the Federal Communications Commission during the Obama administration. His latest book is called Tech Lash, Who Makes the Rules in the Digital Gilded Age? Hey Tom, welcome to Something You Should Know. Mike, great to be with you. Thank you. So set the stage for me here. What is the problem? What's the issue?

1664.398 - 1665.321 Mike Carruthers

What's the concern?

1666.003 - 1706.316 Tom Wheeler

Well, you know, we have a collection of digital technology-driven companies. that have done some absolutely amazing things and in the process have built themselves to be dominant companies. So four of the five most valuable companies in the world are what you might call American big tech companies. Apple, Microsoft, Alphabet, and Amazon. And Meta comes in at number six.

1706.785 - 1720.748 Mike Carruthers

And clearly those are big companies. But being dominant isn't evil in and of itself. So what is the concern? So we have these big companies doing this stuff. What is it you're worried about?

1721.308 - 1745.398 Tom Wheeler

Well, there's nothing wrong with being big. Let's start right there. There's nothing wrong with being... capitalists. I'm a capital C capitalist myself. The reality that we find ourselves in today, however, is that as the digital age evolved, these companies ended up

Chapter 8: What role does experimentation play in adapting to uncertainty?

2871.043 - 2894.147 Hillary Frank

It's a personal story of mine about trying to get my kids' school to teach sex ed. Spoiler, I get it to happen, but not at all in the way that I wanted. We also talk to plenty of non-parents, so you don't have to be a parent to listen. If you like surprising, funny, poignant stories about human relationships and, you know, periods, The Longest Shortest Time is for you.

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2894.127 - 2898.72 Hillary Frank

Find us in any podcast app or at longestshortesttime.com.

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