Want to get in touch ? Email: [email protected] Want the British Accent Training Courses? Details: https://learningbritishaccent.com/bundle/ 12 month subscription: https://learningbritishaccent.com/product/british-accent-bundle-12-month-access-2/ Indian speakers mini course: https://learningbritishaccent.com/product/speak-english-with-a-british-accent-for-indian-speakers/ Support The Podcast Donate: PayPal.Me/britishaccentAlison Buy me a coffee : https://ko-fi.com/learningbritishaccent52110 Daily emails : https://learningbritishaccent.com/newsletter/ Follow me on TikTok:@learningbritishaccent Embedded Questions Quiz : https://learningbritishaccent.com/embedded-questions-quiz/ 🎯 Model Dialogue 1: Booking a New Appointment [At a health clinic – booking a follow-up appointment] Receptionist: "Good morning, Willow Health Centre, Chloe speaking." Caller: "Hi, I need to book a follow-up appointment with Dr Patel." Receptionist: "Of course. Would next Tuesday at 10 o'clock suit you?" Caller: "Hmm, I'm working that day. Do you have anything later in the week?" Receptionist: "Let's see… I have Thursday at 3pm or Friday at 9:15 available." Caller: "Thursday at 3 would be perfect, thanks." Receptionist: "Great. So that's Thursday the 11th at 3pm with Dr Patel. I'll send over a confirmation by email." Caller: "Brilliant, thanks very much." Receptionist: "You're very welcome. See you then!" 🎯 Model Dialogue 2: Rescheduling a Missed Appointment [At a law office – client missed their appointment and is calling to rebook] Caller: "Hello, this is Angela Martin. I had an appointment with Mr Lewis yesterday but unfortunately I couldn't make it. I'd like to reschedule if possible." Receptionist: "Of course, no problem at all. Let me just check his diary… Would Friday at 2pm work for you?" Caller: "That should be fine, yes." Receptionist: "Lovely. So I've booked you in for Friday the 14th at 2 o'clock with Mr Lewis. Shall I send over a confirmation email?" Caller: "Yes, please — that would be great." Receptionist: "All done. You'll receive an email shortly. We'll look forward to seeing you then!" Caller: "Thank you so much!" Receptionist: "You're very welcome. Bye for now!" Caller: "Bye!"

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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