EP60: What Good Communication Training Looks Like and What to Avoid
episode
Speaker Dynamics | Leadership, Communication & Public Speaking
16 min
1 speaker
6 chapters
transcribed 1 month ago
Transcript
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Transcript generated automatically by AI and may contain errors.
What red‑flag communication training stories should I watch out for?
If you are a follower of this show, you may have seen my conversation with Lee Karaher. She is the head of Double Forte, which is a global PR firm. And our conversation was all about crisis communications. And during our conversation, I asked her, what are some of the things you should watch out for as you are interviewing a firm to take on your crisis communications? And she shared with me some red flags that I thought were really, really valuable. And it got me thinking about some of the red flags that I would raise if you were interviewing a communication training firm. Let me give you an example. I was talking to a client and they told me about a previous situation. where their communication trainer would shoot them with a super soaker if they did something wrong during one of their practice presentations, like said a filler word or something like that.
And it horrified me. And I thought, oh my gosh, I know what I do, but I may not know what others do or what others do that I would think is completely off limits. So I want to devote this episode today to sharing with you a little bit about our approach when it comes to communication training, what that looks like, because I also realized that you may not know what it means to go through communication training. It takes many forms and there are as many philosophies about communication training as there are communication training firms.
So
I thought it might be worth your time to listen to how we approach things and perhaps give you some tips, some pointers, things to watch out for as you are considering who you might engage with. So hopefully it'll be an enlightening episode in this week's Speaker Tips Spotlight. Stay tuned. Hi, I'm Karen Reed. I'm a four-time author, Emmy award-winning broadcast journalist, and communication expert on helping people to own the room, whether it be a physical one or a virtual one. Welcome to Speaker Dynamics.
So I shared with you that quick anecdote about the super soaker because I think it is in great contrast to the way we approach any sort of communication training. I call myself chief confidence creator, and there is a reason for that. We like to build people up, not tear them down. So if you are looking for somebody who is going to be super hard on you and beat you down, that's not us. I feel like anytime you're entering into communication training or communication coaching, you're making yourself very vulnerable. And I am very cognizant of that, very appreciative of that. And I want to treat it in a way that it deserves to be respected. And through that vulnerability, that is a way that you can grow.
So like philosophically, I'm never going to pull out a super soaker.
How does Speaker Dynamics build confidence instead of fear?
I had somebody else who sent me videos from a previous communication coaching session that they had. And The person was on video and he was going through his presentation. And I kept on seeing him be interrupted by a faceless person on the other side who was like yelling at him. Anytime he did something that was, I'm going to put this in air quotes, incorrect. We don't do that. You know, we do. offer constructive criticism but hopefully in a way that it allows you to take that that information in and apply it and grow I feel like if you just yell at people that's not doing any good what are you thinking so philosophically we are confidence creators and so if that resonates with you great if not if you're looking for somebody to yell at you we're not your people
But let me just go over a little bit about what communication coaching and communication training looks like when it comes to speaker dynamics. So we have kind of a tiered system. At the very top of the pyramid are these hyper-customized executive coaching engagements. And typically that would happen if, say that there is, I'll just give you an example. I was working with a client where they were bringing in a new heir apparent for the C-suite. And they knew that this person had some challenges related to communication. And certainly when you're at the top level of an enterprise, your communication skills are incredibly important.
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Chapters
6 chapters
1
What red‑flag communication training stories should I watch out for?
0:00–3:00
2
How does Speaker Dynamics build confidence instead of fear?
3:00–6:34
3
What does hyper‑customized executive coaching look like for senior leaders?
6:34–9:37
4
How are small‑group workshops structured to create a safe learning circle?
9:37–12:44
5
Why is video‑feedback essential for sharpening presentation delivery?
12:44–15:54
6
How can communication training be scaled enterprise‑wide with Speaker Dynamics University?
15:54–15:55
Speakers
1 identifiedMore from Speaker Dynamics | Leadership, Communication & Public Speaking
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