Customer inspired innovation is the belief that when you listen to your customers, they will guide you where you need to go. This is what our Brian Lillie, the President of Private Cloud at Rackspace, explains to us today along with his profound insights on leadership and the evolving landscape of technology. With a background spanning the US Air Force and various leadership roles, Brian emphasizes the crucial balance between customer-inspired innovation and tech push. He discusses the transformative potential of AI across industries, addressing macro trends and sustainability concerns. Brian advocates for setting high standards, fostering creativity, and creating a safe, caring environment. This episode is a compelling exploration of leadership, innovation, and the future of technology. Don’t miss out! Listen on Spotify: https://open.spotify.com/episode/6WzH8e01VDx0Z5jL0X8nDV?si=YYggkMz5QBa4HoxqJETAKw Listen on Apple Podcasts: https://podcasts.apple.com/ca/podcast/president-private-cloud-of-rackspace-brian-lillie-on/id1202449526?i=1000650474044 Want to continue the conversation with other leaders around the world? Join our Strategy and Leadership community. https://strategy-and-leadership.mn.co ► Subscribe to our channel for weekly videos on strategy & leadership: https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confirmation=1 ➡️ Looking for a sample agenda for your strategic planning offsite? https://www.smestrategy.net/blog/sample-strategic-planning-agenda // Connect with us: ► Contact us: https://www.smestrategy.net/contact ► Connect with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyctaylor604 // About SME STRATEGY CONSULTING: SME Strategy is a management consulting firm that specializes in helping organizations develop and implement their strategic plans. We work with teams to facilitate conversations about strategic direction and business strategy so that our clients can focus their energy on what will move them forward faster. ► Work with us: Are you looking for someone to facilitate your strategic planning process? https://www.smestrategy.net/strategic-planning-facilitator ► Check out our Strategy & Leadership Podcast: https://open.spotify.com/show/4yND4JKofh64gcvyvcLMqW ► Check out our online course on how to successfully lead your next strategic planning process: https://courses.smestrategy.net

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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