How do you guarantee the same investigative depth and accuracy when you’re running security operations for thousands of customers and processing billions of alerts per day?In this episode, Beatrice Francon, Director of MDR Services at Atos, joins Ahmed Achchak (CEO and co-founder of Qevlar AI) to unpack how Atos scales investigative quality across diverse client environments — from critical infrastructure to finance and healthcare — without losing the human context that defines great security operations.You’ll discover:→ Where AI truly adds value in MDR operations today, and where human expertise remains irreplaceable.→ How Atos balances standardization for efficiency with customization for client-specific risks.→ Why “no black box” AI and a human-in-the-loop approach are essential for auditability and trust.→ How Atos turns every AI-generated investigation report into a training accelerator for junior analysts.→ The evolving boundary between SOAR automation and AI-led investigation, and where each shines today.Agenda:00:00 – Introduction: The multi-tenant investigation challenge02:23 – Where AI delivers real value in MDR workflows03:54 – Why human oversight still dominates in response and context06:29 – Balancing efficiency with client-specific risk and context10:25 – Why “no black box” AI is key to accountability and compliance13:19 – How Atos ensures knowledge transfer across hundreds of clients15:27 – AI investigation reports as a new training model for analysts18:33 – Integrating SOAR and AI SOC: avoiding overlap and maximizing value21:37 – Fire RoundAbout Atos:Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris.Learn more about Qevlar for your SOC: www.qevlar.comFollow Ahmed on LinkedIn: https://www.linkedin.com/in/ahmed-achchak-872554109/Follow Beatrice on LinkedIn: https://www.linkedin.com/in/beatrice-francon/

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