Leapfrog CX Strategies

podcast

It's time to Leapfrog CX. Join enterprise communications analyst and industry provocateur Dave Michels (Founder of TalkingPointz) as he cuts through the hype to...

Technology 119 recordings 2 h 2018 → today Monthly updated May 21
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CPaaS Alone Doesn't Organize Customer Data with Jeff Lawson Dave Michels · contributed by Lukas · Dec 11, 2022
Amazon's CPaaS: Sid Rao talks about the Chime SDK Dave Michels · contributed by Lukas · Nov 26, 2022
October Insider Report Dave Michels · contributed by Lukas · Nov 9, 2022
TalkingHeadz with Einat, CMO of NICE Ltd Dave Michels · contributed by Lukas · Oct 31, 2022
Alan Masarek on Righting Avaya Dave Michels · contributed by Lukas · Sep 27, 2022
A Global Perspective on UCaaS and CCaaS from Ram Menghani of NEC Dave Michels · contributed by Lukas · Aug 23, 2022
Chatting and Branding with Jamie, the GoTo CMO Dave Michels · contributed by Lukas · Aug 12, 2022
Joe Manuele on TalkingHeadz UNCENSORED #NoFilter Dave Michels · contributed by Lukas · Jul 27, 2022
Zooming into Agent Performance with Janelle Raney at Pathlight Dave Michels · contributed by Lukas · Jul 19, 2022
Not Doug from Crexendo Dave Michels · contributed by Lukas · Jun 25, 2022
Coaching Tips from Marc Bernstein at Balto Dave Michels · contributed by Lukas · Jun 14, 2022
David Sipes Answers the Call at 8x8 Dave Michels · contributed by Lukas · May 24, 2022
Gideon Wants to Give Employees a Workvivo Voice Dave Michels · contributed by Lukas · Apr 26, 2022
The Brand Behind the UCaaS Brand, Brian Beutler CEO of Alianza Dave Michels · contributed by Lukas · Apr 14, 2022
We Volley a Barrage of Questions at Josh Little Dave Michels · contributed by Lukas · Mar 29, 2022
We Grilled Gregg Johnson of Invoca Dave Michels · contributed by Lukas · Mar 15, 2022
Enterprise-wide Social with Ujjwal at Workplace From Meta Dave Michels · contributed by Lukas · Feb 23, 2022
Conversational Intelligence and Dan Miller Dave Michels · contributed by Lukas · Feb 15, 2022
Michael Gold Thinks Your Brand Should be on the UCaaS Menu Dave Michels · contributed by Lukas · Jan 25, 2022
Video gets personal with Michael Litt of Vidyard Dave Michels · contributed by Lukas · Jan 12, 2022
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Dave Michels

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It's time to Leapfrog CX. Join enterprise communications analyst and industry provocateur Dave Michels (Founder of TalkingPointz) as he cuts through the hype to find out what truly drives world-class Customer Experience (CX).In this candid, executive-level podcast series, Dave sits down with C-Level executives from leading CX vendors, cutting-edge implementors, and innovative enterprises. He doesn...

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