Leading When AI Outruns Expertise - Wolf Ingomar Faecks (EP 35)
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Why does distrust become the default when new technology like AI is introduced?
This week's guest and myself, we've known each other for almost ten years, which means that Wolf Ingo Malfex and I we've met through what we call digital transformation back then. And one sentence of his has never left me since. Leading means managing suboptimal social systems. They never become stable and you never arrive. And Ingo has spent thirty years in corporates, being the person Who companies called when the next cycle of innovation was about to arrive, and they needed someone to help shape the business. But after leaving this world and turning an entrepreneur in early 2025, he now follows along the exponential curve AI confronts us with while humans still evolve linearly. During this episode, we explore what happens to the space in between and why he's concerned about the evolving.
Distrust, how he interprets what happens when people lose command of the language technology speaks, and why this might lead to a new kind of dyslexia and a split of society. And eventually we also explore the impact on leadership when expertise is true today, but outdated tomorrow. Ingo, welcome to the In Between Tech and Trust podcast.
Hello Eva, nice to meet you. Great to be here. Thanks for the invitation.
Nice to meet you is kind of the starting point of our conversation because honestly we've met or we've known each other for almost a decade. So it's also quite a special episode having you in this conversation with me. And we first met as at Publisher Sapien and and then we've also worked closely together when you transitioned into your CEO position at the service plan, respectively Planet Group. And today we're here. And we look in yet another transformation and AI is reshaping work, leadership and expertise and so on. And when you now looking back on all those moments that you had in your career on technology and trust, what is the first thing that comes to your mind?
A lot of happened w in these ten ten years and these decades. So but uh overall there's one thing that was true all the time, I think. Technology has always been a tool of advancement for a few and has been a riddle and a threat for many. So this this has been always the t uh the case. Uh so any innovation gap, uh the role of a leader is to accompany the change and to make people familiar, make them think about opportunities and drive kind of from experiments to implementation. And technology has always been under um a huge uh changing all the time. Yeah. There's no end, no goal. And at the moment is even more true whenever you have mastered something that a new state lures around the corner. And this is something which is uh yeah creating defensiveness, it creates threat.
It um it's it's it's for some people it's endangering. And you need to motivate people uh to stay interested, motivated, curious, kind of overcome the distrust that the happens because the this uncertainty is creating a lot of feelings of danger, defensiveness, and so on and so forth. And this is always a question of command and control. So if you don't command, you don't understand the language, then it's very hard to control your environment, your domain. And this seems to be very human, actually, yeah. So from our perspective it's nothing new. So we have seen this for many times. Yeah. But um There's always the case. A small little small group cherishes what's coming and they are curious and they're getting diving into it.
But the biggest group always feels like overwhelmed, stressed and yeah, and I think these days even there comes a new feeling, this is obsoleteness. Feeling not needed anymore because everybody says, Well, you will be replaced. So this is a this it all creates distrust actually. So that's why there's always there's always a huge gap uh kind of developed um for people for some people who who really see this as a tool for power for competitive competitive advantage and the others feel like minor not being part of the game and so on and so on. Actually this is distrust. Yeah so actually it's distrust. And actually this is nothing new with the AI AI era at the moment.
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Chapters
8 chapters
1
Why does distrust become the default when new technology like AI is introduced?
0:06β4:50
2
How did the shift from expertβcentric leadership to a more collaborative model happen?
4:50β8:48
3
Why does measuring curiosity risk killing it in an AIβdriven organization?
8:48β13:13
4
What weekly rituals can actually help an organization learn and adapt faster?
13:13β18:24
5
How is βtechnological dyslexiaβ creating a split in society?
18:24β22:39
6
What role do children and families play in demystifying AI?
22:39β26:53
7
Why is staying real, loving the work, or leaving the path essential for leaders today?
26:53β30:12
8
How can leaders balance authenticity with relevance in a rapidly changing AI landscape?
30:12β32:19
Speakers
1 identifiedMore from The In-Between Tech and Trust Podcast
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