Show notes
In this episode of The International Risk Podcast, host Dominic Bowen is joined by Peter Bendor-Samuel, founder and executive chairman of Everest Group and one of the world's leading experts on IT services and enterprise transformation, to unpack the forces reshaping global outsourcing, offshoring and near-shoring.Bendor-Samuel challenges the assumption that AI is set to end labor arbitrage, arguing that companies willing to change how they operate are already seeing major productivity gains without moving work back onshore. He explains why India's dominance in tech services delivery isn't going anywhere, why the falling cost of cyberattacks is forcing security budgets up rather than down, and what enterprises are actually getting from building their own Global Capability Centres instead of relying on third-party providers. The conversation also covers data sovereignty, tightening immigration rules, and whether multi-vendor strategies genuinely reduce concentration risk under regulations like DORA.Key topics discussed:Why AI is delivering major productivity gains in software development, and why "labor arbitrage is alive and well"The limits of on-shoring and the enduring case for offshore talentWhat enterprises actually gain from building their own Global Capability Centres in IndiaHow falling attack costs and expanding cyber risk are driving up security spendData sovereignty, security clearances and immigration's impact on delivery locationConcentration risk, DORA, and whether multi-vendor strategies really reduce exposureThis episode is relevant to anyone interested in technology, global business, cyber risk, regulation or international risk.The International Risk Podcast brings you conversations with global experts, frontline practitioners, and senior decision-makers who are shaping how we understand and respond to international risk. From geopolitical volatility and organised crime, to cybersecurity threats and hybrid warfare, each episode explores the forces transforming our world and what smart leaders must do to navigate them. Whether you’re a board member, policymaker or risk professional, The International Risk Podcast delivers actionable insights, sharp analysis, and real-world stories that matter.Dominic Bowen is the host of The International Risk Podcast and Europe’s leading expert on international risk and crisis management. As Head of Strategic Advisory and Partner at one of Europe’s leading risk management consulting firms, Dominic advises CEOs, boards, and senior executives across the continent on how to prepare for uncertainty and act with intent. He has spent decades working in war zones, advising multinational companies, and supporting Europe’s business leaders. Tell us what you liked!