Breakthrough SaaS Growth with The Jasons
Guest: Ben Winn - The Rise and Importance of Communities in Customer Success
10 May 2022
Join us with guest Ben Winn, brand and community manager at Catalyst Software and one of the leading customer success community and thought leaders. Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders and integrates with multiple enterprise platforms to provide one centralized view of customer data. Ben specializes in branding, community-led growth, and creative strategy. ABOUT BEN WINN Ben Winn leads community and brand marketing at Catalyst Software, where he oversees content, events, partnerships, and more. Before founding CS in Focus, Ben previously built out the customer success function at SeamlessMD, Canada's largest customer success community with over 2000 members. In 2021 he was ranked as one of the Top 25 Customer Success Strategists globally, and in 2018, he won the Customer Success Innovator of the Year award for creating the account behavior formula. CONTACT BEN WINN LinkedIn: https://www.linkedin.com/in/benwinn/ Catalyst: https://catalyst.io/
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