I sat down with Shannon Jean, who's built and sold over 10 companies, and we talked all about the art of reselling. He shared how he made $557K net profit selling luxury handbags, and why building systems is the real game—no matter what category you're in.We covered how he connects directly with eBay and Poshmark execs to avoid account issues, how he uses liquidation sites like B-Stock, and why category only matters 30%—the rest is all systems and execution.Shannon also dropped gold on customer service, like his “two tokens” method to de-escalate unhappy buyers, and how flipping industrial gear or niche apparel can create huge upside if you know how to sell it right.Follow him on X (@ShannonJean), where he shares deals and posts about his $5 mastermind. He’s also the cohost of the Business Brain podcast at businessbrain.show. Timestamps below. Enjoy!---Watch this on YouTube instead here: tkopod.co/p-ytAsk me a question on or off the show here: http://tkopod.co/p-askLearn more about me: http://tkopod.co/p-cjkLearn about my company: http://tkopod.co/p-cofFollow me on Twitter here: http://tkopod.co/p-xFree weekly business ideas newsletter: http://tkopod.co/p-nlShare this podcast: http://tkopod.co/p-allScrape small business data: http://tkopod.co/p-os---00:00 Starting from Scratch: The Reselling Journey03:00 Building Relationships: Networking for Success05:54 Understanding the Market: Research and Strategy09:13 Finding Your Niche: The Handbag Business12:07 Customer Service: The Key to Repeat Business15:05 Navigating Challenges: Dealing with Low Margins17:55 The Power of Auctions: Finding Hidden Gems20:46 Scaling Up: Systems and Processes for Success24:08 Real-Life Examples: Success Stories in Reselling26:55 The Future of Reselling: Trends and Opportunities

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