How Listening Differently Became Her Superpower
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What is the main topic discussed in this episode?
Most people still focus more on talking and telling than they do on listening and understanding. So I learned this very vital skill young, and it's changed everything that I've been able to achieve and accomplish in my life. And I thought, what if we all learned this, how much more successful people could be.
Christine Miles is an insightful, transformational, and people-centered CEO, author, and the founder of Equip. Through her work, she helps leaders and organizations strengthen communication, deepen understanding, and build more meaningful human connections, creating lasting impact through empathy-driven leadership and growth.
There's no listening education in schools across the world. And it's the most fundamental skill that we're expected to do and not taught how to do. So my mission is to change that, not only to do that, but to do it in a simple way that's scalable.
It spans the globe like a super high school internet. Elvis! Today, Apple is going to reinvent the phone. It's not over until I win. The Living Your Legacy podcast for those who live to leave a legacy.
That's extraordinary. The impossible.
How did Christine Miles develop her unique listening skills?
Oh, that is sensational.
Open. Chicago was the lead. You said Paul is the fastest man on the planet. You
Welcome back to another powerful episode of the Women in Power podcast for Inside Success. I'm Ray Gutierrez. Something that all podcast listeners should be very good at is listening. And Christine Miles is quite the person we should be listening to. Christine, how do you feel?
I feel great. I appreciate you shining a light on this very important problem and solution.
Right on. We literally just finished filming your episode for Women in Power. How does it feel?
What is the difference between listening to respond and listening to understand?
It feels great. I had a magnificent producer who knew how to ask the right questions and help get the right insights. So it's right on par. I loved it.
General Lauren. I love it. What are we going to learn about you in your episode? Give us a quick preview.
Well, I have quite a backstory. I think most people do. I mean, this comes from a very honest place. I learned to listen differently when I was very little. My mother suffered from mental illness stemming from an early childhood loss. She lost her mother from childbirth. And I learned to listen differently as a kid. really shine a light on what most people didn't see, what was below the surface, just like my mother's pain was below the surface. Warm, exuberant, loving on the surface, but underneath she had this pain and sadness. So I learned this very vital skill young, and it's changed everything that I've been able to achieve and accomplish in my life. And I thought, what if we all learned this, how much more successful people could be?
So this is a cause and a business for me.
How does empathy-driven leadership impact communication?
A causative business. So no pun intended, but what are we listening for? Is it just beyond what we can hear auditorily? Are we looking and feeling frequencies? Speak more into it.
Yeah. So I think we're very much skimming the surface in general. It's really nobody's fault because we're told to listen and not taught how.
Sure.
I think some of us listen at a different frequency. I think that's an empathy thing. I think some of us are more wired for empathy. We're more wired to tune in at a different frequency. But empathy builds when you learn how to listen. So I think we can all get to a different level when we do this well.
Yeah, that's something I admit that I struggle with. I don't listen. I don't even think before I speak. I just speak. And I've learned now as of in my 40s that it requires a little bit of emotional intelligence and a little bit of assertiveness over how you react to something because I'm not quite listening.
What is the Listening Path framework and how is it applied?
What are some key steps for folks that are just on this path? And they're like, wait a minute. I feel like if I'm a better listener, I'm going to be a better person, a better leader.
Yeah, better leader, better person, better partner, better parent. So it's a soft skill that has hard outcomes. And it's not your fault that you're not listening well. The brain is the greatest enemy.
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Chapters
8 chapters
1
What is the main topic discussed in this episode?
0:00–1:21
2
How did Christine Miles develop her unique listening skills?
1:21–1:53
3
What is the difference between listening to respond and listening to understand?
1:53–2:52
4
How does empathy-driven leadership impact communication?
2:52–3:42
5
What is the Listening Path framework and how is it applied?
3:42–5:16
6
Why is listening considered a soft skill with hard outcomes?
5:16–6:34
7
How can better listening lead to stronger relationships?
6:34–7:26
8
What tools can improve listening skills in various environments?
7:26–18:48