462. Performance Reviews are a Lie; Find out why with Guest Ashley Goodall and Host Tom Loarie
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And now, The Mentors Radio, one of the most popular and unique shows on the air today. Here each week, remarkable CEOs and leaders, including host Tom Lurie and Dan Hesse, and their guest, will mentor you, challenging your thinking about life and work. Sought after for their ethical leadership and advice and for helping others succeed throughout their careers, now these same CEOs, the mentors, want to help you achieve your highest level of profitability, success, and personal fulfillment in life, at work, and in business. Learn more and check out the show notes at TheMentorsRadio.com. That's TheMentorsRadio.com. And now, here's your mentor. Welcome. I'm Tom Lloyd. We are told that the best companies cascade goals and the best people are well-rounded.
We are told that people leave because of culture and that feedback is a gift. But what if every one of those statements is a lie? Returning to the show today is Ashley Goodall, co-author of Nine Lies About Work. He is a former Fortune 50 executive who argues that we have been managing our people based on assumptions that simply aren't true. Today, we're going to dismantle the dogmas from the myth of company culture to the trap of work balance, life-work balance, to find what actually helps teams thrive in the real world. If you lead or want to lead, you cannot afford to miss this hour. Ashley, welcome back to The Mentors. Thanks, Tom. It's great to be back. To get started, tell us a little bit about your co-author, Marcus Buckingham, and who he is so people know.
So as we go through, they have some context. We're going to have you talk a little bit about yourself. Who is Marcus? Marcus, I met Marcus 15 years ago, and he has spent his career researching. He would tell you he spent his career researching how to measure what it is you cannot count at work, which is, by the way, a whole fascinating thing that we could have a whole conversation about. And there's a lot in Nine Lives About Work that comes from errors in measuring things that can't be counted. But one of the things that you want to measure that can't be counted is the human experience, if you like, so psychometrics. And Marcus would tell you that he's a psychometric researcher. He began his profession joining what was then the Gallup organization and learned the trade of psychometrics and then learned what the psychometrics teach you about the world of work, the world of growth, the world of performance and
hit on, um, in his bestselling book, um, first break all the rules, which was 99. I think that came out, um, hit on the fundamental realization that everything pivots around strengths. Uh, everything pivots around what you are most energized by in terms of the activities that fill your life. And he kept pulling on that thread and pulling on that thread and pulling on that thread. He and I met in 2011, as I said. We're both British American. We're both slightly frustrated or very frustrated with the world of work as we find it. We both are aware that there are plenty of good ideas coming out of the research, if only we could figure out how to apply them. And so we formed a common cause in writing this book together.
So we've had a show on strengths, StrengthsFinder 2.0, the Gallup. work that started with Don Clifton, which I know you're familiar with, and Marcus, and I will touch on that a little bit during the show. But you're different than Marcus. You've been in the frying pan. Tell us a little bit about your experience at Cisco and what you did there. Yeah, so I'm not a psychometrician, although I speak psychometrics passingly well, enough to get by. I'm a guy who's done stuff in large organizations. I spent 14 years at Deloitte in various roles, including finishing up as their chief learning officer and running the whole performance program, performance management program. I spent then half a dozen years at Cisco, where I ran a fairly large organization, probably about, by headcount, a third of the HR organization overall.
that was all focused on teams and how do you build more teams like the best teams and more leaders like the best leaders?
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Chapters
7 chapters
1
What is the main topic discussed in this episode?
0:07–5:03
2
What are the common lies about work that Ashley Goodall discusses?
5:03–8:36
3
How does Ashley Goodall define the myth of company culture?
8:36–12:21
4
What is the importance of teams over individuals in the workplace?
12:21–18:43
5
How can team leaders effectively support their teams?
18:43–25:26
6
What are the eight questions to assess team performance?
25:26–38:48
7
How does the concept of work-life balance impact employee satisfaction?
38:48–42:39
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